Thank you for taking the time to write a review on Trip Advisor, we appreciate your feedback. I would agree the shrimp tacos are a favorite at our lobby bar. Thank you for selecting the Sheraton Crescent when traveling to Phoenix. We will have many great renovation changes coming in the near future that will only improve our guest experience. Thanks again for making the Sheraton your home away from home and we hope to be your hotel of choice every time you travel to Phoenix.

Lori Lee

Thank you for taking the time to write in on Trip Advisor. We are such a great hotel for familes with our waterslide and breakfast in our club lounge. Sheraton takes pride in offering great amenties for families.

I'm happy to hear that our new Sheraton bedding, you fournd comfortable. Please know that we have many great changes on the horizon to update the Sheraton Crescent with a multi million dollar renovateion to come in 2013.

Thanks again for taking the time to write in and I hope that anytime you have travel needs in Phoenix you will select the Sheraton Crescent Hotel.

Have a great week and we hope to see you and your family soon.

Lori

Thank you for taking the time to write a review. We have many great changes happening in 2013 with a multi million dollar guest room renovation. This should include the conversion of some of our rooms to two queens instead of the two doubles. We are making these changes based on guest feedback such as yours. In addition we do have some refrigerators on property for guest use that are based on availability.

I'm sorry you did not find our new Sheraton Bedding to your standards. Please let me know the next time you are traveling to the Sheraton Crescent and we will see what we can do to accommodate your sheet request.

Thank you so much for staying at the Sheraton Crescent and we hope to be your hotel of choice everytime you are in Phoenix.

Lori Lee