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1 - 6 則評論,共 405
此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
2017年6月7日

我們在havasu呆了很久,第一次嘗試這家酒店。我們的報價有一個小問題,前台立即幫我們處理了。飯店餐廳的食物非常好,價格也很合理。房間很乾凈!

感謝 willsand77
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
FrontDesk_GM,優品套房飯店 的 General Manager,回應了這篇評論2017年6月9日 已回應
Google 翻譯

Dear Will,
Thank you for sharing your recent experience with us. We are honored that you gave us the opportunity to host you during this trip to Havasu and are pleased to hear that our front desk staff was able to quickly rectify any issues that arose at check-in. It sounds like you were able to enjoy our on-site restaurant too! We hope you will join us again the next time your travels bring you to Havasu. Travel safe, and thank you again for your positive feedback.

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此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
2017年5月11日

員工非常好,把我們昇級到了套間,因為我的女朋友在早上打開燈的時候為了躲避甲蟲入侵差點跳到房頂上……我自己覺得很搞笑但是隨後聽說整個城鎮都有這個問題。我願意再去一次,有着不錯的早餐吧台和泳池!

感謝 johnbrongil
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
FrontDesk_GM,優品套房飯店 的 General Manager,回應了這篇評論2017年5月12日 已回應
Google 翻譯

Dear John,

We appreciate your feedback regarding your recent stay with us. It was great to hear that you enjoyed our pool area, bar, and delicious breakfast. Thank you for your patience, understanding, and sense of humor during this time. We apologize for any inconvenience. As you mentioned, the entire area is experiencing the same issue at the moment due to the amount of rain that has been falling. To alleviate the matter, we've scheduled weekly pest service. It is our hope that the rest of your stay was a pleasant one. We're very flattered to hear that you would choose to stay with us again. Many thanks for your comments, and we'd love to provide you and your girlfriend with a better stay once things return to normal!

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此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
2017年4月15日

比較古老,但很乾凈,員工熱情,餐廳給人一種學校咖啡廳的感覺,看起來也很乾凈,我品嘗了廚師長沙拉,很好吃,這裏的萵苣特別脆,會議室設施很不錯,應該好好的翻新改造一下,在我入住的過程當中感覺很滿意,完全達到了預期。

感謝 Sheila J
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
FrontDesk_GM,優品套房飯店 的 General Manager,回應了這篇評論2017年4月18日 已回應
Google 翻譯

Dear Sheila,
We are so pleased to know that your stay at Quality Inn & Suites Lake Havasu met your expectations! We would like you to know that we appreciate your suggestion and that we are in the process of making some upgrades and renovations on our property. Our staff takes a lot of pride in the work that we do and are very happy knowing that you were more than satisfied with our customer care, housekeeping, and food.
We look forward to seeing you again on a future visit to Lake Havasu!

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此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
2017年3月29日

員工仍然不錯但是這家酒店越來越差,我下次不會住這兒了。在一個停車場空曠的星期天晚上,我付的房費是98美元,而我一個小時前預定的朋友付費為85美元。唯一可以彌補不足的酒店優勢就是停車位。我的房間面對一條主路,非常吵。如果你對聲音敏感要小心。

感謝 michael n
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
FrontDesk_GM,優品套房飯店 的 General Manager,回應了這篇評論2017年3月30日 已回應
Google 翻譯

Dear Michael,

We appreciate all of your past visits to our accommodations. We are sorry to hear that your most recent stay did not live up to our usual standards nor your expectations. We apologize for the level of noise you experienced during your visit due to our proximity to the highway. Had we known you were having trouble sleeping, our friendly team would have done what they could to provide you with a more comfortable room, on the other side of the building.
In regards to the discrepancy in rates, we advise all our guests to book directly through our website or give us a call for the lowest rates and accurate availability.
Once again, we apologize for not delivering the comfort you are accustomed to. We hope to be given the chance to restore your positive impression of us by providing you the clean, comfortable, and quiet room you were seeking.

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此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
2017年3月23日

這家旅館生意很好,有時房間因人多而吵鬧。預訂靠近春假的房間,不是我們這次旅行中一個很好的決定。在未來我會在一個特殊的周末預訂這裏的房間。總體良好。

感謝 marke1962Lynne1973
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
FrontDesk_GM,優品套房飯店 的 General Manager,回應了這篇評論2017年3月27日 已回應
Google 翻譯

We appreciate you taking the time to provide us with constructive feedback regarding your stay with us. It's so nice to know that overall, you enjoyed our accommodations. We regret any inconvenience that high guest volume and noise caused you. Our staff is always happy to assist with any noise issues when notified of the problem. You pay us a great compliment by saying you'd choose to stay with us again, hopefully under quieter circumstances, and we'd be pleased to host you again in the future.

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