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我們在這個很棒的酒店結束了我們的南非之旅,我很高興我們這麼做了!這真是個特別的地方。大氣,與整體氛圍很可愛。美麗的海洋景色和我們美麗的套房(36房間)真的很棒。真是感激不盡。早餐是我在沙縣最好的早餐,我們晚上在酒店吃飯,因為食物非常美味可口。所有的員工都熱情友好。我要感謝凱西為我們在該地區和周邊地區所做的一切。Monkey land非常棒。謝謝你們讓我們在南非的最後幾天如此難忘。
Dear Karen M,
Thank you for the lovely review written.
We are so glad to read that we managed to assist in making your experience of South Africa even better and more memorable.
We offer the perfect balance at The Plettenberg Hotel between relaxation and exploring. On the one hand you have the beautiful terraces that are perfect for spending a day doing nothing but enjoying cocktails while gazing out at endless views. On the other hand, we are near enough town and its hustle and bustle that it takes minimal effort to go exploring. Of course, there are also numerous activities in the area that are well worth doing and that is where Cathy and her vast knowledge of the area comes in handy!
We are glad that you enjoyed the offerings from our amazing kitchen team. There is nothing better than enjoying our scrumptious breakfast while overlooking the ocean, or having a mouth-watering lunch while watching the dolphins play in the waves. Dinner tends to be more romantic with candles on all tables which creates a lovely atmosphere for our guests to enjoy the delicious food.
We believe that offering our guests a ‘home away from home’ is how we ensure that they have the best experience possible with us. Our dedicated staff regards guests’ comfort and satisfaction as priorities and strive to provide a level of service that will realize this. They truly care about our guests, hence the warm and friendly service all around.
We look forward to welcoming you back for future visits.
Kind regards,
MJ, Wiida and The Team
我和丈夫在這家酒店住了二天。酒店景色非常優美。食物美味,服務一流。期待下次再次光顧這家酒店。酒店裝修的很漂亮
Dear Ellielilly,
Thank you for the wonderful review.
It is delightful to read that you had such an enjoyable stay with us at The Plettenberg. Our properties are decorated to ensure guests are provided with the utmost comfort during their sojourn with us. The breathtaking view from the hotel is something that we never lose appreciation for but strive to enhance by offering excellent cuisine and personalised service by our wonderful team.
We look forward to welcoming you back to our lovely hotel.
Kind regards,
MJ, Wiida and The Team
酒店本身就是普利登堡的一處景點。我們的房間俯瞰海灣是無價的,露台上的早餐菜單非常好。員工和服務都很友好(沒有啤酒是一個缺點)。該鎮本身步行約5分鐘,不幸的是由於安全問題步行無法到達。這個小鎮很近,結果給鎮上造成了一種不安全的感覺,比如我妻子被一個要錢的乞丐在汽車裡追趕。總的來說,普利登堡讓我們的生活非常愉快,我們可以肯定地推薦在在附近的羅伯堡公園遠足。除非安全得到改善,否則我們將不會回來
Dear Mexican79
Thank you for taking the time to write a review for us.
The Plettenberg is a gem situated on the cliffs of Look Out Rocks proudly overlooking the bay. Such a stunning view and I am glad that you were able to enjoy this from your bedroom too. I will convey your compliments about my team and their service in person to them. They take pride in their profession.
I am deeply sad to hear that you had a negative experience in town and that you felt unsafe during your time here. The safety and security of our guests is of utmost importance to us. We have such a lovely town and we want people from all over the globe to come and experience it.
I can only hope to welcome you back someday.
Kind regards
MJ, Rosslee and the team
我們有一個很好的套房,這裡有一個休息卧室的後房用來沏茶,還有咖啡機和一個有景觀和可滑動衣櫃的大浴室。風景非常好,儘管我們要求要了一樓!工作人員很樂於助人,住宿和迷你吧台的東西都很好,有大浴袍,進入一個沒有加熱的泳池,儘管如此,冬天洗澡有點涼爽。
Dear Yvonne W
Thank you for writing such a lovely review for us.
The Plettenberg is a very special and we consider ourselves very lucky to be working at such a gem surrounded by such natural beauty. I am delighted to read that you enjoyed your stay with us. My team makes all the difference in every guest stay. Our Suites have the best views. It is simply breathtaking.
Thank you for the feedback about our pool. It is great feedback and something to be noted.
Thank you for choosing to stay with us and come and visit us again.
Kind regards
MJ, Rosslee and the team
普利登堡酒店是一種五星體驗。員工非常友好,並儘力幫助賓客。早餐很美味,海灘的美景令人嘆為觀止。房間、裝飾和迷你吧都一流。酒吧員工都了解並樂於提供美食美點,即使你沒有打算晚上在餐廳吃全餐。非常令人愉快的入住,我們會再回來的。謝謝你們。
Dear Shonabrad
Thank you for your lovely review of your stay at The Plettenberg.
It is always fantastic and motivational to read to read such review. My team tries their best to make each of our guest stay unique and unforgettable. Our views are amazing. We are surrounded by two of the Garden Route's most beautiful beaches. We are very fortunate.
I will be sure to pass your kind words to the team in the bar. It is a cozy little place. I trust the dessert was delicious.
It was was lovely meeting you and having you here. Come back to us soon.
Kind regards
MJ, Rosslee and the team
我們在這裏住了兩個晚上,入住了海景套房。這裏超級美麗的景色讓我們不捨得離開酒店。房間非常舒適時尚。早餐不是一般的自助餐,而是根據菜單來點菜。食物非常美味但是我們必須提醒服務員包括咖啡,而且確實需要等一會兒才能拿到食物。我們一次在房間里吃的一次是在餐廳吃的(因為出酒店會不安全!!!),兩頓晚餐都很好吃。
Dear Popinsel
Thank you for your feedback.
It is great to read that you enjoyed your stay with us. Our rooms offers fantastic views and our location is prime. We overlook both Look Out Beach and Central Beach. Thanks for your compliments about the food and I will speak to the team to be more observant. It is important for us to be aware of less positive experiences too.
Plettenberg Bay is one of the most safest town's on The Garden Route. If you are referring to the sign outside the hotel. we have put it there as a pre cautionary measure.
It was lovely to meet you and I hope we have the opportunity to welcome you back to us in the near future.
Kind regards
MJ, Rosslee and the team