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1 - 6 則評論,共 519
評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來。 查看英語原文
2018年9月24日的評論 透過行動裝置

肯和我去卡米度蜜月。語言無法表達我們的拜訪是多麼美妙,這是一個真正沒有被商業主義破壞的天堂。我們住在一幢寬敞、私密、完美的皇家海濱別墅里,我們一下船感覺工作人員就像一家人一樣。每天叫我們的名字問候我們……說再見很難。食物真好吃。每頓飯都很好吃!水療是完全放鬆的我們沉迷於墮落的夜晚,很非凡!徒步旅行和鄉村訪問令人難忘又感動。斐濟人是我們見過的最甜蜜最幸福的人!我們一定會回到卡米。

感謝 Cmack918
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
OwnersAtQamea,斐濟卡米水療度假村 的 General Manager,回應了這篇評論已於 2018年9月27日 回應
Google 翻譯

Bula, Cmack918!

It's so wonderful to read your lovely review of your honeymoon with us! It was wonderful you were able to stay 10 nights and not feel rushed to squeeze any activities in your time here. We love you felt the warmth and family feel of our amazing staff! Fijian people in general are so welcoming, but I have to say our staff are certainly top!

Our untouched paradise is very special, and we're so happy you enjoyed the private and serene atmosphere with no roads, no shops, no commercialism, just beautiful flora and fauna on our peaceful resort. A perfect place to be as active or as chill as you wish.

We loved meeting you both and we hope to see you return to Qamea in the future... maybe for an anniversary trip? :) Your Fijian family will always be here for you!

Warmest regards from the whole Qamea team!

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評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來。 查看英語原文
2018年9月7日的評論 透過行動裝置

我會直截了當地指出度假村的缺點:太貴了。住宿倒不是太貴,但是餐飲和酒吧價格都太貴。我們選擇了買餐券和自帶幾瓶酒來嘗試解決價格的問題,儘管如此還是貴啊。但在這種情況下我們還是覺得入住度假村是值得的。客房設施齊全,高標準;度假村工作人員很友好和高效,食物品質一流,一周之內有很多活動可以參加。更棒的是在我們入住期間只有少量住客,所以我們有機會認識其他人。總的來說我們很愛這個地方,毫無疑問這是我們在太平洋島嶼度過的最棒的假期。強烈推薦這個度假村。

感謝 RobertJGray
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.co.nz 查看原文
OwnersAtQamea,斐濟卡米水療度假村 的 General Manager,回應了這篇評論已於 2018年9月11日 回應
Google 翻譯

Bula, RobertJGray!
How lovely to receive a review from you and M! It was such a treat to have you stay with us and we loved how every time our paths crossed on the resort it was obvious how much you were enjoying your stay and the beauty of Qamea!

Thank you for your comments regarding our prices, however, the cost is fitting with our very remote location and the high quality of our food products, and we're so pleased you found our food to be excellent quality! The Qamea Meal Plan is the most cost-efficient way to go for meals, so we're pleased you decided on that option, which includes a hot-selection breakfast, 2-course lunch and 3-course dinner.

We love how you enjoyed your beautiful bure, Sese - named after the Blue-collared Kingfisher, as well as our occupancy being a maximum of 34 guests which always allows us to give all our guests excellent, personal service.

Vinaka vakalevu for your kind words! The whole team is thrilled you found Qamea to be your best Pacific Island holiday to date! We all hope to see you and M back to Qamea one day soon!

Warmest wishes from your Qamea family!

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評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來。 查看英語原文
2018年6月6日的評論

卡米水療度假村是個神奇的地方,至少對於我們的蜜月旅行來說是這樣。我們住在皇家海灘別墅,真是棒極了。且不說斐濟自身的自然美景,度假村的每個員工都超級有條理,知道我們所有時間的計劃。這裏的員工即刻就讓我們覺得我們好像是他們的家人。我們在這的時候,試遍了所有東西。這的浮潛和潜水真是棒極了。如果你想要找一個沒有很多人,然後可以真正的投入大自然的輕鬆的假期,卡米水療度假村再合適不過了。我們在那的時候,包括我們在內度假村大約有11個人。我還強烈推薦通過Unforgettable Honeymoons預定,他們讓我們的整個預定流程變得很簡單,而且讓我們對要帶的東西和旅程中會遇到的事情做好準備。

1  感謝 cole_edwards
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
OwnersAtQamea,斐濟卡米水療度假村 的 General Manager,回應了這篇評論已於 2018年6月7日 回應
Google 翻譯

Bula-bula, cole_edwards and vinaka for your review!
You and A certainly had a full experience at Qamea with everything from diving to the Night of Decadence in the Jungle Spa, and we're so happy you enjoyed everything!
We're glad you found the overall atmosphere of Qamea relaxing with the grounds' natural beauty, but your Royal Beach House with it's full Jacuzzi and private plunge pool certainly give you the top experience all around.
The whole team here wishes you all the best in your "new lives" together, and we would love to see you back on Qamea for a reunion in the future. Warmest regards!

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評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來。 查看英語原文
2017年7月17日的評論

這個度假勝地很有熱帶風情。這是私人的並且有點小。員工是我見過最友好的,服務簡直令人難以想象的周到。食物、外出郊遊、水療和設施都很好。這不是一個時髦的或高檔度假村;要記住的是,這裡是一個植物繁茂,有熱帶風情和有純天然的環境的地方!絕對完美的假期。以後還會再來。

感謝 katzfam3
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
OwnersAtQamea,斐濟卡米水療度假村 的 General Manager,回應了這篇評論已於 2017年7月18日 回應
Google 翻譯

Bula katzfam3 & thank you so much for taking the time to share your experiences at Qamea - it was so lovely to have all three of you here with us. We are delighted, and not at all surprised, that you felt so warmly welcomed by the wonderful family of staff here at Qamea... the remote islanders in Fiji truly are the friendliest people in the world. We are very pleased also that you enjoyed all the activities, excursions, spa, and the bure.
We very much hope we have the chance to welcome you back again sometime! Warmest regards from ALL the team here at Qamea~!

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評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來。 查看英語原文
2017年7月14日的評論

這裏的主人威脅阻止我們離開小島,並拒絕給我們服務,除非我們支付雙倍價格。那意味把我們扔到沙灘上餓死我們???他們強調說銀行會返還支付的款項,但是我們給他們看了,我們在線支付的錢款,交易已經完成了。我們支付了錢款。我不會屈服於他們的惡劣行為。銀行也會為這類事情給出解釋,度假村不要恐嚇他們的客人,我們會兌現我們的付款,正如業主期望的,我們信任他們並支付雙倍價格。但是他們卻威脅我們。這一刻,我們就好像是他們的囚犯一樣。

感謝 ralavida
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
OwnersAtQamea,斐濟卡米水療度假村 的 Owner,回應了這篇評論已於 2017年7月15日 回應
Google 翻譯

This falls into the category of nonsense and just plain fiction. The former guest that posted this “review" originally booked with our resort through an online booking company in February. As with all guests that pay in advance, this guests signed a credit authorisation form which clearly outlined the costs, and stated that the charge would be made by our reservation company, Profile Holdings Hotel Management. The first two credit cards he provided were declined. Finally a third credit card went through. Shortly after the charge appeared on his bill he contacted our reservation office in June concerned about the identity of Profile Holdings, and when we explained to him that this is our reservation company he was fine with it, and that was the last we heard from him until he and his wife arrived on our resort 4 days ago. The day before this guest arrived we received a letter from our bank that the guest had reported the transaction as fraud and that he did not authorise the charge, and the funds were pulled out of our account on July 6. We showed our guest the correspondence from our bank which clearly confirmed that we had not been paid, and also that in fact he as the cardholder had disputed the transaction and had arranged to have it voided. We confirmed yesterday again that the funds had been pulled from our account at the instruction of the cardholder.

Throughout the day (yesterday), the guest was belligerent and obviously intoxicated, threatened our staff, threatened to disrupt other guests, and more. Meals and other services were not withheld. This morning the guest did check out, he paid his bill by credit card, and departed the resort on time.

We have proudly owned and operated Qamea Resort & Spa for 18 years, and along with our amazing staff, work very hard to provide our guests with an incredible and authentic luxury Fijian outer island experience. Given our popularity and solid reputation, we have had the honour of welcoming literally thousands of amazing guests from around the world. This obviously was not one of them. There is nothing that we could or would have done differently. We are only very sorry for the verbal abuse and stress that our on resort staff endured as a result of the antics of this person.

Ron Eckstrom / Bryce Earwaker
Owners & Directors
Qamea Resort & Spa

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評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來。 查看英語原文
2017年6月17日的評論 透過行動裝置

在這個地區的其他私人島嶼度假之後,我很期待這個度假勝地。我和我的妻子住在蜜月套房。房間很好。這段經歷在到達后開始走下坡路。工作人員例行公事地刪掉我們觀賞海洋的行程。食物的質量也低於我們習慣的。許多留在美國的人只是在那為了一個“春假”體驗。水療在進行按摩時“打你”。度假村與其他度假村相比,例如Mantangi和Namale。

感謝 Brad H
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
OwnersAtQamea,斐濟卡米水療度假村 的 General Manager,回應了這篇評論已於 2017年6月22日 回應
Google 翻譯

Bula Brad H. It is with some confusion and astonishment that we approach to this review. Despite some investigation into our own records and further inquiries through Tripadvisor, we have not been able to verify that anyone matching your name or photograph has stayed at the resort during the dates specified, or anywhere near this time, either in the room category specified or in any other room category available around these dates. This is of some concern to us, as we are an exceedingly small resort and as a rule, know and recall all our former guests and feedback contributors. After carefully reviewing all the written guest feedback forms from this time, we have been unable to match any of these to the review above, and this has – for the first time on this forum – raised some questions in our minds as to the authenticity of these claims, and the identity of the author. However, all feedback is extremely important to us, and we feel it important to address the issues raised in this post.
We very much regret that you felt our staff routinely were in the way of your view. Although this feedback is rather at odds with the vast majority of feedback we receive regarding the demeanor and behavior of staff at Qamea, we appreciate such comments, as these ensure that the service we offer to our guests is constantly evolving to a higher standard.
We regret also that you did not enjoy your dining experience – we go to great lengths to procure the freshest local produce and import at great expense the finest ingredients from Australia and New Zealand. Our team of chefs have received extensive training from our European culinary consultant, who designs our menus with a view to offering a wide range of dining options to suit all tastes.
Our Jungle Spa has won multiple international awards and is widely considered one of the best spa and massage facilities in all of Fiji; the comments about being ‘beat up’ are truly unlike any other feedback we have ever encountered before.
The notion that the resort atmosphere resembles that of a “spring break experience” is the remark which most puzzles us. As we are a small, luxurious and private destination on an extremely remote tropical island inhabited by only a few small, peaceful villages, this observation is unlike any we have ever received before. It is very difficult for us to fathom how this impression may have arisen as our property by design does not, nor has it ever, facilitated anything resembling a raucous party atmosphere.

Kindly pardon our candour in this response; we warmly invite the reviewer to please feel free to contact us to further discuss these matters, and assist us in clarifying some of these impressions.
Again, we greatly value all comments and feedback, and thank the review for taking the time to offer these.

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