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1 - 6 則評論,共 598
此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
2016年5月5日

酒店距離商城大道和其他市場非常近。非常不錯的傳統的酒店,精緻的坐的地方,酒吧,餐廳和客房的裝修。美味的食物和非常出色的服務。謝謝所有的主廚為我5歲的孩子烹飪的特別的食物。他們也花費額外的時間盡可能地滿足我們的需要。

1  感謝 Bhaumik010
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.in 查看原文
ElginGuestRelations,The Elgin, Darjeeling 的 General Manager,回應了這篇評論2016年5月9日 已回應
Google 翻譯

Dear Sir!

Greetings and Namaskar !

We thank you for your feedback and appreciation of the property ! we are delighted to know that you enjoyed your stay with us especially the rooms and the service .

Your words of praise will go a long way in encouraging the Elgin team to keep up the good work so we can continue to exceed your expectations .

The Elgin was built in 1887 and being a listed heritage property, the Elgin management is doing its level best to preserve the history and ambiance of the property and at the same strive to provide our guests with best of the modern amenities , the idea is to strike the right balance between the old world charm of the yester years and the modern amenities of our current times to make the guest experience a truly delightful and memorable one .

We do hope you will give us the opportunity to serve you again .

Warm regards,
Mr Badal Majumdar,
General Manager,
The Elgin , Darjeeling
Telephone - +91-354-2257226/2257227
Front Desk Mobile- +91- 8420199177
The Elgin Central Reservations- +91-33-40646300/301/22269878

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
2016年4月17日

這個酒店不如其他elgin酒店那麼好,雖然保養得很好而且很乾凈。 我們提前預訂了三個房間但是他們給我們的房間相互之間離得遠,兩個在二樓還有一個是在三樓。房間很乾凈也很寬敞,可以看到城市的景色。食物很好,但餐廳的工作人員動作有點慢。他們更側重於服務外國客人。其他的工作人員倒不錯,很合作。總之感覺一般。

1  感謝 atulsharma14
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.in 查看原文
ElginGuestRelations,The Elgin, Darjeeling 的 General Manager,回應了這篇評論2016年4月18日 已回應
Google 翻譯

Dear Sir!

Greetings and Namaskar!

We thank you for your constructive feedback of the property ! I have had a briefing with the particular dining room staff members who were on shift during your stay with us and assure you of a smoother faster and attentive service the next time around , we will certainly exceed your expectations as per the Elgin service standards should you give us an opportunity to serve you again in the near future .

The Elgin was built in 1887 and being a listed heritage property, the Elgin management is doing its level best to preserve the history and ambiance of the property and at the same strive to provide our guests with best of the modern amenities , the idea is to strike the right balance between the old world charm of the yester years and the modern amenities of our current times to make the guest experience a truly delightful and memorable one .

We do hope you will give us the opportunity to serve you again .

Warm regards,
Mr Badal Majumdar,
General Manager,
The Elgin , Darjeeling
Telephone - +91-354-2257226/2257227
Front Desk Mobile- +91- 8420199177
The Elgin Central Reservations- +91-33-40646300/301/22269878

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
2016年3月28日 透過行動裝置

我是一名普通旅客。我覺得住酒店的主要魅力在於住宿期間酒店員工暖心的服務。在Elgin,你在80%的員工臉上都看不到微笑。前台人員姿態高昂,你無法在前台看到哪怕一個笑臉。房屋老舊,一直很差。廢舊的風扇,暖器和浴缸很不好用。在一個套房你如果多要一個暖器,會被告知一個套房只配備一個暖器。他們不提供牙膏牙刷,也不提供刮鬍刀。早飯和晚餐很差。很差勁的酒店。

2  感謝 sureshagarwalla
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.in 查看原文
ElginGuestRelations,The Elgin, Darjeeling 的 General Manager,回應了這篇評論2016年4月9日 已回應
Google 翻譯

Dear Sir/Madame !

Greetings and Namaskar!

We thank you for your feedback and constructive criticism of the property ! I have personally looked into the minutest of details that you have outlined and have had a briefing with my staff members and assure you that this will not be repeated and we will certainly exceed your expectations as per the Elgin service standards should you give us an opportunity to serve you again in the near future .

The Elgin was built in 1887 and being a listed heritage property, the Elgin management is doing its level best to preserve the history and ambiance of the property and at the same strive to provide our guests with best of the modern amenities , the idea is to strike the right balance between the old world charm of the yester years and the modern amenities of our current times to make the guest experience a truly delightful and memorable one .

We do hope you will give us the opportunity to serve you again .

Warm regards,
Mr Badal Majumdar,
General Manager,
The Elgin , Darjeeling
Telephone - +91-354-2257226/2257227
Front Desk Mobile- +91- 8420199177
The Elgin Central Reservations- +91-33-40646300/301/22269878

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
2016年3月15日 透過行動裝置

我在外旅行的時候在這家酒店住了3個晚上,第一晚住在酒店的頂層位置,我想搬到較低的樓層,這樣就能看到陽台以及花園的風光了,房間裝飾得體相當的復古還有一個小型的書店,員工熱情友好,這裏的用餐區也相當不錯,這裏的一些寵物狗總是特別的受人歡迎,我在這裏整體感覺相當好就像回到了自己的家裡一樣,尤其是在外旅行一天讓人感覺身心疲憊之後,在這裏入住感覺非常的放鬆。

3  感謝 Liz S
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.co.uk 查看原文
ElginGuestRelations,The Elgin, Darjeeling 的 General Manager,回應了這篇評論2016年3月23日 已回應
Google 翻譯

Dear Madame !

Greetings and Namaskar!

We thank you for your feedback and appreciation of the property ! we are delighted to know that you enjoyed your stay with us especially the rooms and the service .

Your words of praise will go a long way in encouraging us all to keep up the good work so we can continue to exceed your expectations, as The Elgin was built in 1887 and being a listed heritage property, the Elgin management is doing its level best to preserve the history and ambiance of the property and at the same strive to provide our guests with best of the modern amenities , the idea is to strike the right balance between the old world charm of the yester years and the modern amenities of our current times to make the guest experience a truly delightful and memorable one .

We do hope you will give us the opportunity to serve you again .

Warm regards,
Mr Badal Majumdar,
General Manager,
The Elgin , Darjeeling
Telephone - +91-354-2257226/2257227
Front Desk Mobile- +91- 8420199177
The Elgin Central Reservations- +91-33-40646300/301/22269878

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
2016年3月8日

Elgin Darjeeling酒店是我們去卡林朋和大吉嶺途中停留的第二站。相比Elgin Kalimpong酒店,這裏房間小一些,風景也讓人失望。然而,酒店公共區域有一種傳統的氛圍,有個人在我們享用自助晚餐期間在彈鋼琴,讓我們感受到優雅的氣氛。在酒店一邊可以走着但商場。在另一邊,你可以穿過喧鬧,迷失在周圍的綠色和群山中。特別提示,酒店員工都給人感覺很溫暖,友善且十分樂於助人。

2  感謝 Sumita59
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.in 查看原文
ElginGuestRelations,The Elgin, Darjeeling 的 General Manager,回應了這篇評論2016年3月15日 已回應
Google 翻譯

Dear Madame !

Greetings and Namaskar!

We thank you for your feedback and appreciation of the property ! we are delighted to know that you enjoyed your stay with us especially the rooms and the service .

Your words of praise will go a long way in encouraging us all to keep up the good work so we can continue to exceed your expectations, as The Elgin was built in 1887 and being a listed heritage property, the Elgin management is doing its level best to preserve the history and ambiance of the property and at the same strive to provide our guests with best of the modern amenities , the idea is to strike the right balance between the old world charm of the yester years and the modern amenities of our current times to make the guest experience a truly delightful and memorable one .

We do hope you will give us the opportunity to serve you again .

Warm regards,
Mr Badal Majumdar,
General Manager,
The Elgin , Darjeeling
Telephone - +91-354-2257226/2257227
Front Desk Mobile- +91- 8420199177
The Elgin Central Reservations- +91-33-40646300/301/22269878

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
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