我們這次的旅行是拖家帶口去的。我們的房間是後來昇級到的penthouse classic inter 那種的-而且相連的房間都是可以免費住的。我們在VCP住的8個晚上真的很開心呀。這家酒店的服務也是棒極了。機場接送服務對於家庭旅行來說簡直太棒了啊。這家酒店離海灘購物中心和商業中心都很近。讓我很高興的是這家餐廳的工作人員很注重細節。我也住過其他酒店，但是這家酒店非常注重客戶的自身體驗。更多
我們這次的旅行是拖家帶口去的。我們的房間是後來昇級到的penthouse classic inter 那種的-而且相連的房間都是可以免費住的。我們在VCP住的8個晚上真的很開心呀。這家酒店的服務也是棒極了。機場接送服務對於家庭旅行來說簡直太棒了啊。這家酒店離海灘購物中心和商業中心都很近。讓我很高興的是這家餐廳的工作人員很注重細節。我也住過其他酒店，但是這家酒店非常注重客戶的自身體驗。更多顯示較少
Dear Esteemed Guest,
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service meet your needs and expectations. We look forward to welcoming you back to the hotel in the near future.
Dear Guus D,
Thank you for taking the time to give us a feedback. We appreciate your review and will definitely take your comments seriously and our team is constantly working hard to ensure your maximum satisfaction.
Wishing you the very best.
我預定了酒店的“傳統大床房”（classic King room），房間比我預想的要舒適得多。床超贊，我很喜歡房內的休息區（還有張沙發），咖啡台以及穩定的網速（網速也很快）。從我抵達這裏的那一刻開始，酒店員工就讓我覺得賓至如歸，很多員工和我打交道時都直接稱呼我的名字。我在這住了五晚，每晚都在酒店吃晚餐，大多數時候這裏的晚餐食物品質都很好。遺憾的時，酒店餐廳大多數都很安靜（顧客稀少）。酒店早餐也還行，有很多早餐食物可以選擇，但是真的不合我的胃口。
Thank you for taking the time to write us a feedback.
It was a delight to have hosted your stay in Lagos!
We'll share this with the rest of the team, as it will motivate us all to do even better in future.
We miss you already and look forward to hosting your next trip to Lagos.
Wishing you the very best.
Thank you for taking the time to give us a feedback, as this helps us to serve you better.
We apologise for any shortcomings you may have experienced during your last stay with us. Please be assured that our team is working hard to ensure that all that you mentioned are rectified.
As a matter a fact, we are currently undergoing a major renovation and we hope you'll be one of the first set of guests to experience this upgrades.
We look forward to welcoming you back to the Victoria Crown Plaza Hotel Lagos.
All the best.
Dear Manny K,
We are very sorry for the experience you had at our hotel concerning the smell in the rooms.
I can assure you that the problem has been taken care of and our rooms are odour free.
Thank you for the note on our staff and we hope to welcome you back to VCP to make it up to you and change your experience.
Dear Marshall R,
We very much appreciate your comments regarding your stay at Victoria Crown Plaza.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
We are sorry that we did not meet you expectations for the breakfast buffet, We have recently changed our buffet with a lot more options and have incorporated new restaurant menus. Please do contact me when you visit lagos next time to change your opinion on our food.
Thank you again for sharing your experience, and we look forward to welcoming you to VCP Hotel.
Dear Mr. Ari,
Thank you for your time taken to post your review on TripAdvisor. Your time and feedback is precious to us.
Thank you for always giving us opportunity to serve you anytime you are in town, we are most grateful.
Your observation on a family friendly hotel is well appreciated.
Your generous appreciation of all the outlets of the hotel including our services is very encouraging.
I have personally shared your feedback about the excellent service you received with the entire team who were delighted to note that their efforts were so well appreciated.
Thank you once again for choosing to stay with and we hope to create more memories on your next visit.