我們這次的旅行是拖家帶口去的。我們的房間是後來昇級到的penthouse classic inter 那種的-而且相連的房間都是可以免費住的。我們在VCP住的8個晚上真的很開心呀。這家酒店的服務也是棒極了。機場接送服務對於家庭旅行來說簡直太棒了啊。這家酒店離海灘購物中心和商業中心都很近。讓我很高興的是這家餐廳的工作人員很注重細節。我也住過其他酒店，但是這家酒店非常注重客戶的自身體驗。更多
我們這次的旅行是拖家帶口去的。我們的房間是後來昇級到的penthouse classic inter 那種的-而且相連的房間都是可以免費住的。我們在VCP住的8個晚上真的很開心呀。這家酒店的服務也是棒極了。機場接送服務對於家庭旅行來說簡直太棒了啊。這家酒店離海灘購物中心和商業中心都很近。讓我很高興的是這家餐廳的工作人員很注重細節。我也住過其他酒店，但是這家酒店非常注重客戶的自身體驗。更多顯示較少
Dear Esteemed Guest,
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service meet your needs and expectations. We look forward to welcoming you back to the hotel in the near future.
Dear Manny K,
We are very sorry for the experience you had at our hotel concerning the smell in the rooms.
I can assure you that the problem has been taken care of and our rooms are odour free.
Thank you for the note on our staff and we hope to welcome you back to VCP to make it up to you and change your experience.
Dear Marshall R,
We very much appreciate your comments regarding your stay at Victoria Crown Plaza.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
We are sorry that we did not meet you expectations for the breakfast buffet, We have recently changed our buffet with a lot more options and have incorporated new restaurant menus. Please do contact me when you visit lagos next time to change your opinion on our food.
Thank you again for sharing your experience, and we look forward to welcoming you to VCP Hotel.
Dear Mr. Ari,
Thank you for your time taken to post your review on TripAdvisor. Your time and feedback is precious to us.
Thank you for always giving us opportunity to serve you anytime you are in town, we are most grateful.
Your observation on a family friendly hotel is well appreciated.
Your generous appreciation of all the outlets of the hotel including our services is very encouraging.
I have personally shared your feedback about the excellent service you received with the entire team who were delighted to note that their efforts were so well appreciated.
Thank you once again for choosing to stay with and we hope to create more memories on your next visit.
Dear Mr. Guru,
Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let Geoffrey and Temi know they made an impact during your stay. We hope to welcome you back to the hotel soon!