Thank you for choosing to stay with us during your visit to Port Dickson.
We wish to extend our profound apologies for the unpleasant experience that you encountered during your stay with us. It is sincerely regrettable that the service standard was not up to your expectation and there is indeed no excuse of these shortcomings.
We have taken notes on all the issues that you had mentioned and has been brought to the attention of all relevant operations department.
Again, we wish to express our deepest regret, we appreciate your feedback as this helps us ensure that the standards of our service and product we strive for are consistently achieved.
We thank you and we certainly hope you will accord us the opportunity to be of service during your next trip as well as grace us with your continuous support.
Thank you for choosing to stay with us during your visit to Port Dickson. Our guests are important to us and we are glad that you enjoyed your overall experience. Your feedback will be shared with our staff and will go along way as positive encouragement for the team.
We look forward to seeing you again and as always, continue to be at your service.
很大的特色房間, 地上有一塊透明玻璃可看到水在流動, 兩張大雙人床, 活動空間很多, 但蚊子挺多的
附近沒有其他食店, 便利店, 原本打算到酒店健身房和泳池動一下, 可惜很早就關了, 印象中有一個遊戲室, 但適合小朋友而已
獨立泳池拍拍照是可以的, 真的要游還是到酒店的泳池吧, 早餐質素正常, 但有蒼蠅在飛
Thank you for your review and glad to know that you have liked Lexis Port Dickson on the overall.
It is disheartening to learn that we had somehow missed the mark in providing a wholesome guest experience, and we sincerely apologise for the shortcomings. Rest assured that the issues have been brought to the attention of the team for improvement.
Chubwybo, we hope the above incidents have not marred your impression of Lexis Port Dickson. If you are travelling back to Port Dickson, we would love to have you stay with us again.
這次的旅行有點亂。 是因為booking 方面有點錯誤。 讓我們不知道要怎樣處理。還好我們在來到這裏好才有經理Stephen Devadas 的幫忙， 讓我們這次的旅行有了個美好回憶。兩個孩子都在這次玩的很開心。下次如果要用booking.com booking 房間要很小心。因為沒有明確的房間指南方向我們要的位置。房間方面都很清潔。食物方面還好。 人事管理的態度每個都非常好！希望下次還有機會再來。
Dear Cat C,
Thank you for choosing to stay with us and for posting your review on TripAdvisor.
We truly appreciate your positive feedback about our associate, Stephen Devadas. It is definitely a boost for us every time we hear positive review such as this and will be sure to let our associate know that he made an impact during your stay.
Cat C, we hope that you will return to Grand Lexis,as we will certainly welcome the chance to impress you again!