We are grateful that you’ve taken the time to share your experience. We strive to provide our guests with a relaxing and positive experience and are disappointed that we missed the mark in certain areas for you. Please accept our sincere apologies for any inconveniences or frustrations that you experienced. We are working hard to improve our hotel and trust that we can exceed your expectations during your next visit.
Thank you for your comments, Brent. We appreciate you mentioning the high points of your stay including the exceptionally comfortable Hilton Hotel mattress and bedding we’re known for. Please accept our apologies if the current renovation of the property disrupted your visit in any way. We hope to minimize the inconvenience to our guests during this process and are sorry if we fell short. We hope you will visit us again to see the changes we’re making; we’re confident you’ll love our new look!
Thank you for your review. We understand hospital visits can be stressful, but we’re pleased to know you both were able to relax and rest at the hotel. We’d love to welcome you back anytime to the DoubleTree by Hilton Hotel Birmingham.
We appreciate you sharing your thoughts, thank you! It is wonderful to know that our convenient location was perfect for you during your time in Birmingham, and are glad to know that you found our accommodations to be clean and comfortable. I do apologize for any inconveniences you faced but am happy to hear that our staff was able to resolve the matter for you right away. It will be our pleasure to have you stay with us again in the future.
What a wonderful review, thank you! We are so pleased that you enjoyed so much of what we have to offer, like our convenient parking and delicious breakfast buffet, during your recent stay. We pride ourselves on providing only the best for our guests, and your feedback lets us know we are succeeding. We are also glad you were able to enjoy one of our recently renovated rooms and get a taste of all the amazing changes we are in the process of making. We appreciate your recommendation and are looking forward to welcoming you back again soon to the DoubleTree by Hilton Birmingham.
We are so happy you enjoyed your recent stay with us at the DoubleTree by Hilton Birmingham. It is wonderful that our convenient location was perfect for your needs, and we appreciate you choosing us as your hotel during your time in the area. It will be our pleasure to provide you with another excellent stay soon!