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鄰近飯店
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1 - 6 則評論,共 531
評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來。 查看英語原文
2017年5月6日的評論 透過行動裝置

最差的客服體驗。前台經理因為我打了兩次電話要求接送服務,等了30分鐘,後來又被告知再等30分鐘。絕對不推薦這裏。

感謝 Luciana F
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
管理階層回應:已於 2017年5月8日 回應
Google 翻譯

Thank you for taking the time to write us a review. Please accept my sincere apologies for your disappointment. Let me assure you that your experience does not represent the quality and service we are known to provide. We hope that you will stay with us again in the future, so we can show you just how exceptional we can be.

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來。 查看英語原文
2017年2月7日的評論

我回到酒店很晚了,第一個見到的是前台的Latrana,她給了我一個大大的微笑,很樂意幫助我入住酒店。這家酒店的服務人員真的很友好,食物很美味,房間很不錯,住的很舒適。

感謝 gary w
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
Stacey S,阿靈頓皇冠假日套房飯店 的 General Manager,回應了這篇評論已於 2017年2月7日 回應
Google 翻譯

We would like to thank you for taking the time to give us your feedback. It was wonderful to hear that Latrena provided you with superior customer services upon check in. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. I have shared your comments with the staff, and they join me in thanking you for your kind words. Thank you for sharing your experience, and we are looking forward to providing you the same pleasant accommodations and service the next time you are in the Arlington area.

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來。 查看英語原文
2016年12月31日的評論 透過行動裝置

在這家酒店住了一晚上,這裏很不錯很乾凈,這裏的床也真的很棒,很舒服。這裏的泳池區域也很棒,唯一的一件不滿意的事情就是在我們預定的時候明明說了有贈送的早餐,我們住進來了卻說沒有。他們有訂早餐服務,但是還是不吸引我們。他們還說有自助餐,但是客人不多,自助餐也沒了,然後還是由客人自己訂餐。

1  感謝 Candy B
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
Stacey S,阿靈頓皇冠假日套房飯店 的 Front Office Manager,回應了這篇評論已於 2017年1月3日 回應
Google 翻譯

Thank you for taking the time to let us know about your recent stay. It was wonderful to hear that you thought I hotel was nice and clean. I would like to apologize for any confusion regarding our breakfast buffet and price. During the holiday season the hotel does not have many guest occupying our guestrooms therefore; the breakfast buffet is not provided. We give our guest the option to order items from the breakfast buffet cooked-to-order. Also, I double check all our website to make sure that we did not have any misleading information regarding the amenities the hotel provided. I wasn't able to locate information regarding complimentary breakfast. If you do not mind reaching out to us and let us know where you saw this information we would greatly appreciate it, so we can get it fix for you and our future guest. Again, thank you for your valuable feedback and we hope to see you again on your next visit to Arlington area.

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來。 查看英語原文
2016年12月24日的評論 透過行動裝置

我父親和我在這裏為了觀看Cowboys Bucks 的比賽。我們選擇這家酒店只是因為這裡有穿梭車。這個服務是一個第三方服務,20元往返,服務真的很棒。說到酒店,我不得不說客戶服務簡直令人驚嘆!超級友好。國王套房很乾凈。我沒有給它5星級的唯一原因是,發房間需要昇級了。不過很乾凈,甚至一點氣味都沒有。早餐很好。我一定還會再來這,如果你是Cowboys 球迷,一定要來這裏住。

感謝 Trexxx_99
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
Stacey S,阿靈頓皇冠假日套房飯店 的 General Manager,回應了這篇評論已於 2017年2月6日 回應
Google 翻譯

We would like to thank you for taking the time to give us your feedback. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. I have shared your comments with the staff, and they join me in thanking you for your kind words. We understand that our hotel is a little dated but it gives me great pleasure to inform you that we are in the planning stages of our upcoming refresh with public space and guest rooms. This will included all new guest room furniture, extra outlets and much more. Thank you for sharing your experience, and we are looking forward to providing you the same pleasant accommodations and service the next time you are in the Arlington area.

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來。 查看英語原文
2016年10月10日的評論 透過行動裝置

我和女朋友住在這裏,是參加女孩周末之旅的牛仔玩辛辛那提,很棒。房間很舒服,我們三個人都覺得自在,員工很好樂於助人。他們提供免費機場到酒店的接送,很有幫助,比賽當天還有個機場飛機到體育場(費用申請)的服務。我們的住宿很棒,肯定會再來。房間確實需要翻新下,但經理說了,到明年夏天,一切都會昇級。我等不及要看到酒店的新面貌。

1  感謝 ashlee w
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
Stacey S,阿靈頓皇冠假日套房飯店 的 Front Office Manager,回應了這篇評論已於 2016年10月12日 回應
Google 翻譯

We would like to thank you for taking the time to give us your feedback. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. I have shared your comments with the staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. Thank you for sharing your experience, and we are looking forward to providing you the same pleasant accommodations and service the next time you are in the Arlington area.

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
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