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鄰近飯店
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1 - 6 則評論,共 1,494
評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來。 查看英語原文
1週前

酒店的服務和食物都很好。我們一定會再來。這是我們第一次住在這家酒店,並沒有讓我們失望。我們全家都很享受這次旅程,我們過得很愉快!我強烈推薦這家酒店,因為它完全物有所值!

與這家飯店合作收集的評論
感謝 Inspire17639698049
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
DiamondHotel,菲律賓鑽石大酒店 的 Guest Relations Manager,回應了這篇評論3 天前評論 已回應
Google 翻譯

Dear Valued Guest,

Thank you for sharing your views with TripAdvisor community. It is such a joy to know how we have delighted you on your staycation with your family which is our aim for every guest to experience. Your appreciation proves that we are successful in providing excellent service from the heart.

Your patronage and loyalty are very important to us. We hope you can visit Diamond Hotel Philippines again in the not so distant future.


Sincerely,

Zarina Nicolas
Guest Services Manager

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來。 查看英語原文
4 週前評論

位置方面非常完美,工作人員非常周到樂於助人,房間很乾凈,空調、吹風機、電視機和燈都運行良好。但是有個問題電熨斗沒有插口。我會向那些在菲律賓國際會議中心大樓參加會議的人推薦這家酒店。

與這家飯店合作收集的評論
感謝 Grazie G
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
DiamondHotel,菲律賓鑽石大酒店 的 Guest Relations Manager,回應了這篇評論3 週前評論 已回應
Google 翻譯

Dear Valued Guest,

Greetings from Diamond Hotel Philippines.

It gives us great pleasure to know that you had a wonderful stay at the hotel. We will share with the rest of the team your valuable comments to ensure that we maintain or even exceed the experience you had with us on your next visit.

We look forward to welcoming you again at Diamond Hotel Philippines.


Sincerely,

Zarina Nicolas
Guest Services Manager

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來。 查看英語原文
2018年11月9日的評論

鑽石酒店待我們就像家人一樣,員工待我們就像他們認識我一樣。他們非常熱情友好。當他們知道我們是慶祝結婚周年的時候,還給我們準備了小禮物,我們很驚喜。

與這家飯店合作收集的評論
感謝 Compass26446227318
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
DiamondHotel,菲律賓鑽石大酒店 的 Guest Relations Manager,回應了這篇評論已於 2018年11月14日 回應
Google 翻譯

Dear Valued Guest,

Greetings from Diamond Hotel Philippines and congratulations on your wedding anniversary.

Thank you for your wonderful comments and for recognizing the service quality we provided for you during your stay. You can be sure that we will share this with the rest of the team because words of appreciation never fail to inspire us to be consistent in providing excellent service.

We certainly look forward to share more memories with you in the near future.


Sincerely,

Zarina Nicolas
Guest Services Manager

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來。 查看英語原文
2018年10月28日的評論

這是一家很棒的酒店。酒店有很好的設施,美味的食物,出色的員工。強烈推薦!儘管海灣景色很美,但遺憾的是,長廊上賣東西的人和乞丐數量太多了,也就沒那麼吸引人了。不過,住在酒店真的很舒適。

與這家飯店合作收集的評論
感謝 Carolyn W
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
DiamondHotel,菲律賓鑽石大酒店 的 Guest Relations Manager,回應了這篇評論已於 2018年10月31日 回應
Google 翻譯

Dear Valued Guest,

Thank you very much for taking your time to share your recent experience with us at TripAdvisor. We are glad to hear that your recent experience with us has been excellent.

It is a delight to receive such a wonderful feedback from our valued guest. We truly appreciate your kind words about our great facilities, good food and of course our fantastic staff. Your feedback is shared with team for more inspirations to work harder.

Once again, thank you for choosing Diamond Hotel Philippines. We hope to welcome you again soon.


Sincerely,

Zarina Nicolas
Guest Services Manager

回報不適當的回應
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評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來。 查看英語原文
2018年10月20日的評論 透過行動裝置

留在Manila的絕佳去處。酒店為去参觀Manila,或者只是體驗一下他們的酒店的客人們提供了大量的服務。我們選擇了帶有豪華婚床的豪華間住了4晚。酒店緊鄰高速公路和Manila中心也絲毫不會覺得嘈雜。遊泳池也很乾凈,友好的員工隨處可見。強烈推薦的酒店!

感謝 stefanogH1412MW
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.it 查看原文
DiamondHotel,菲律賓鑽石大酒店 的 Guest Relations Manager,回應了這篇評論已於 2018年10月22日 回應
Google 翻譯

Dear Valued Guest,

Greetings from Diamond Hotel Philippines.

Thank you for taking the time to tell us about your experience at Diamond Hotel Philippines. It gives us great pleasure to know that you had a wonderful 4 night stay at the hotel. We will share with the rest of the team your valuable comments to ensure that we maintain or even exceed the experience you had with us on your next visit.

It is because of valued guests such as yourself that we always strive to give guests our best services and provide nothing but the highest standards in hospitality.


Sincerely,

Zarina Nicolas
Guest Services Manager

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來。 查看英語原文
2018年9月25日的評論

我到達酒店辦理入住手續時就遇到了問題,因為他們要求4000比索的押金,這在任何情況下都是不能接受的。內外裝修都很舊,食物質量也很差。

與這家飯店合作收集的評論
1  感謝 wissamad
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
DiamondHotel,菲律賓鑽石大酒店 的 Guest Relations Manager,回應了這篇評論已於 2018年10月6日 回應
Google 翻譯

Dear Valued Guest,

Greetings from Diamond Hotel Philippines.

Thank you for taking the time in sharing your review of your recent experience here in Diamond Hotel Philippines. It is with regret to know that we were not able to meet your expectations from your check-in process and the hotel's decoration.

As for the incidental deposit asked upon check-in you may provide cash or credit card. This is an industry practice to give signing privileges to our guests. I do apologize if this was not explained further.

We are hoping that these incidents would not deter you from choosing Diamond Hotel Philippines again.


Warm regards,

Zarina Nicolas
Guest Services Manager

回報不適當的回應
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