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鄰近飯店
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1 - 6 則評論,共 1,402
評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來,查看 查看英語原文
3 週前評論

我到達酒店辦理入住手續時就遇到了問題,因為他們要求4000比索的押金,這在任何情況下都是不能接受的。內外裝修都很舊,食物質量也很差。

與這家飯店合作收集的評論
1  感謝 wissamad
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
DiamondHotel,菲律賓鑽石大酒店 的 Guest Relations Manager,回應了這篇評論1週前 已回應
Google 翻譯

Dear Valued Guest,

Greetings from Diamond Hotel Philippines.

Thank you for taking the time in sharing your review of your recent experience here in Diamond Hotel Philippines. It is with regret to know that we were not able to meet your expectations from your check-in process and the hotel's decoration.

As for the incidental deposit asked upon check-in you may provide cash or credit card. This is an industry practice to give signing privileges to our guests. I do apologize if this was not explained further.

We are hoping that these incidents would not deter you from choosing Diamond Hotel Philippines again.


Warm regards,

Zarina Nicolas
Guest Services Manager

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評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來,查看 查看英語原文
4 週前評論

我們很喜歡這裏的地理位置,因為我們想看日落。但不幸的是我們不小心睡着了:)因為房間太舒適了。這裏的員工都很隨和,也樂於助人。不過,有個可以改進的部分——酒店供應的西班牙油條。

與這家飯店合作收集的評論
感謝 jojieporte
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
DiamondHotel,菲律賓鑽石大酒店 的 Guest Relations Manager,回應了這篇評論2 週前評論 已回應
Google 翻譯

Dear Valued Guest,

We are glad that you enjoyed our central location, comfy rooms, and friendly service. We truly appreciate your kind words and will definitely share your commendations with my team. This is an affirmation and encouragement for us to continue in giving our best service to you, our valued guest.

Our team always looks forward to every comment submitted by our guests. Your suggestion regarding Churros is well noted and forwarded to our Executive Chef. It is because of valued guests such as yourself that we always strive to give guests our best services and provide nothing but the highest standards in hospitality.


Sincerely,

Zarina Nicolas
Guest Services Manager

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評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來,查看 查看英語原文
2018年8月25日

這是一家位於馬尼拉市區的超奢華酒店。在這裏的多次入住體驗都從未讓我失望過。我希望他們能夠再次提供葡萄酒自助餐,會讓我的體驗更加舒適。

與這家飯店合作收集的評論
感謝 Global776920
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
DiamondHotel,菲律賓鑽石大酒店 的 Guest Relations Manager,回應了這篇評論4 週前評論 已回應
Google 翻譯

Dear Valued Guest,

Greetings from Diamond Hotel Philippines!

Thank for your kinds words and the time you took to share them with us. It is great to hear, that Diamond Hotel has always been your go to luxury hotel. Rest ensured, that we will take you comments for further encouragement within the team.

Should you have further inquiries about the hotel and for future reservations, please do not hesitate to get in touch with us. You may also visit our website for more information and ongoing promotions.

We look forward to your continued patronage of Diamond Hotel Philippines.



Sincerely,

Zarina Nicolas
Guest Services Manager

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評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來,查看 查看英語原文
2018年8月14日

鑽石大酒店是由菲律賓CimaLaya電影大會指定的,為評委成員提供住宿的場所,其優勢在於離會場非常近。(這個系統對200字的限制令人很難完成評價。)

與這家飯店合作收集的評論
感謝 frpetermalone
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
DiamondHotel,菲律賓鑽石大酒店 的 Guest Relations Manager,回應了這篇評論4 週前評論 已回應
Google 翻譯

Dear Valued Guest,

Thank you for staying at the Diamond Hotel Philippines and for taking time to tell us about your stay. We are honored to be chosen as the official hotel for the Board of Cinemalaya Film Foundation. We appreciate your kind comments about our location, which is accessible to your venue.

Your patronage and loyalty are very important to us. We hope you can visit Diamond Hotel Philippines again in the not so distant future.


Sincerely,

Zarina Nicolas
Guest Services Manager

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評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來,查看 查看英語原文
2018年7月14日

我們住了3個晚上,過得很愉快。員工們非常熱情和細心。早餐很好,我喜歡巧克力牛角麵包和牛頭麵包。在大堂酒廊上的烤芝士蛋糕真是太棒了。我期待着下一次的拜訪。

感謝 Cristina E
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com.ph 查看原文
DiamondHotel,菲律賓鑽石大酒店 的 Guest Relations Manager,回應了這篇評論2018年8月1日 已回應
Google 翻譯

Dear Valued Guest,

Thank you very much for the positive comments regarding Diamond Hotel Philippines. We are glad that you enjoyed your 3 nights stay with us and appreciate your kind feedback about our staff, good food special mention about our chocolate croissant, taho and bake cheesecake. Each day, we do strive to provide only the finest experiences for our guests. You can be sure that we will share this with the rest of the team because words of appreciation never fail to inspire us to be consistent in providing excellent service.

We are looking forward to your next visit and we wish you the best in your business and personal endeavors.


Sincerely,

Zarina Nicolas
Guest Services Manager

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評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來,查看 查看英語原文
2018年7月4日

一次非常舒適的快速入住體驗。酒店的地理位置很好,前往購物中心和海灣路都變得容易,在這裏你可以看到馬尼拉灣的美麗日落或者繁忙運行的地鐵。友好的員工和良好服務。食物很好吃。

與這家飯店合作收集的評論
感謝 etolentino
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
DiamondHotel,菲律賓鑽石大酒店 的 Guest Relations Manager,回應了這篇評論2018年8月1日 已回應
Google 翻譯

Dear Valued Guest,

Thank you very much for the positive comments regarding Diamond Hotel Philippines. We are glad that you had a very comfortable quick stay. One of the top features of the Hotel is the location, since it is situated at the heart of the business and leisure centers of the city of Manila. We take pride of our rooms, which allows our guest to witness the great view of the bay as well as the sunset.

It is always a special treat for us to hear from our guests who have taken the time to compliment our efforts of our team. Please note that your comments are shared with all the Managers & the staff.

We are looking forward to your next visit and we wish you the best in your business and personal endeavors.


Sincerely,

Zarina Nicolas
Guest Services Manager

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