Dear Syasofia S,
Greetings from Vivatel KL!
We thank you for taking the time to commend our proud service front liners for their relentless commitment to delivering a warm and professional service.
The entire team and especially Fezril & Asrul, are truly delighted with your compliments as we continue striving for service excellence.
We greatly appreciate your warm feedback and already looking forward to welcoming you back for another memorable experience in the future.
Dear Alex K,
We are truly heartened by your warm compliments and thrilled that you had experienced efficient check with us at Vivatel KL.
We indeed place a great emphasis on the service aspects of the operation and it certainly serves as a wonderful reward to receive your encouraging feedback.
Alex has received your warm comments with much gratitude and it would definitely be our pleasure to have you return for many more exciting events in the future.
Many thanks for posting this fabulous review of our hotel. Your compliments are deeply appreciated and this will definitely add another point on our service delivery excellence.
We are happy to hear about satisfactory facilities and services as we emphasize on personal service and individual guest approach.
Nonetheless, we will take note of your opinion on the varieties of our breakfast. Once again, we thank you for selecting us ad we are looking forward to welcoming you back soon.
Thank you for staying at Vivatel KL and I appreciate your constructive feedback.
Please accept my sincerest of apologies with regards to the noise pollution. Necessary measures will be taken to reduce the music volume at the hallway.
I am glad to hear that you had an overall positive stay and appreciate your compliments on our comfortable room, the beautiful view of Petronas Twin Towers from your room and the convenient surrounding facilities.
Once again, thank you for taking the time to share this review with us and I look forward to having the opportunity to turn around the impression on your next visit hopefully sometime soon.
Dear Andrew A,
Warm greetings from Vivatel Kuala Lumpur!
We are glad to hear that you had an overall positive stay and appreciate your compliments about our services and surrounding facilities.
Thank you for taking the time to share this review with us and we look forward to welcoming you back again soon.
Greetings from Vivatel Kuala Lumpur!
Thank you for choosing our hotel during your recent stay. We are very glad to be able to host you and I am pleased that you appreciate the cleanliness of the bathroom.
I have duly noted on your feedback and had disseminated your comments to our team for improvement.
I would like to share with you that we do provide shuttle service around city center upon request for the convenience of our guests. The adjourning mall to our hotel offers fine selection of home furniture and F&B dining. However, if you would like to explore more variety of shops it is just 5 mins away from our hotel to Sunway Velocity Mall.
Please accept my sincere apologies on any shortcoming and we look forward to your return for a much more enjoyable stay, the next time.
Our Mission – Your Comfort