我們一家是第一次到吉隆坡旅行，飛機延誤了一點時間，在機場吃了晚餐就打電召的士過來，到達後禮賓部的同事很主動幫我們拿行李，然後我們就去前台辦理入住，整個過程只用了幾分鐘。然後前台悉心講解酒店的設施。
到房間後，感覺房間的比較寬敞，而且景色非常好，被雙子塔燈光吸引住，拍了很多照片。
床也是十分舒適的，然後感覺很寧靜，休息得很好。
酒店位置也是十分好，到雙子塔大約是走5分鐘路程，附近還有大型購物中心，以及很多娛樂地方。
這次逗留兩天去雲頂和馬六甲玩，下次再來吉隆坡會再入住EQ酒店。
Dear Jack T,
Thank you for sharing your wonderful feedback about your recent stay with us at EQ Kuala Lumpur. I’m delighted to hear that your family’s first trip to Kuala Lumpur was comfortable and enjoyable.
I’m pleased that our concierge staff was helpful upon your arrival, and that your check-in experience was efficient. It’s great to know that you found your room spacious and enjoyed the captivating views of the Twin Towers. I can imagine how beautiful the lights must have looked from your room, and I’m glad you were able to capture those special moments.
It’s fantastic to hear that you appreciated our convenient location, just a short walk from the Petronas Twin Towers and nearby shopping and entertainment. We strive to create a peaceful and restful environment for our guests, and I’m happy to know that you had a comfortable stay.
Thank you for choosing EQ Hotel, and we look forward to welcoming you back on your next visit to Kuala Lumpur. Safe travels!
Warm regards,
Gerard Walker
General Manager
非常舒服，工作人員都非常有禮貌，電梯很快等待的時間不會很久。就是吹風機壞了沒有檢查其他的都很好
Dear Journey36647712803,
Thank you for sharing your feedback with us. We are delighted to hear that your stay at EQ Kuala Lumpur was very comfortable, and our staff made your experience even more enjoyable with their polite and attentive service. We're also glad to know that you found the elevator service efficient and fast, making your travels within the hotel convenient.
Once again, thank you for choosing EQ Kuala Lumpur, and we look forward to providing you with an even more exceptional experience on your next visit. If there's anything else we can do to make your stay more enjoyable, please let us know.
Best regards,
Gerard Walker
General Manager
這是非常好並極具高品質的一次體驗。
從入門開始就接待、進入之後引導、等待入住手續都非常符合期待中的水準。
並且在辦理入住手續時給人的感覺很溫暖窩心，能夠感受到非常真誠的問候及關心。
接下來也有服務人員協助提行李並帶領上樓，也花了很多時間與耐心一一介紹房內設備以及飯店設施。房內乾淨舒適沒有需要挑剔的地方。
給予本次體驗極佳的評價，並強力推薦各位有機會可以選擇入住。
Dear Wai Lun T,
We inspire to curate a bespoke yet memorable experience to our valued guests, thus it gives us joy to learn that we successfully done that on your recent stay at EQ Kuala Lumpur. Thank you so much for having taken the time to write us such a detailed and amazing review following your recent stay at EQ, and for letting other travelers read your positive experience on Tripadvisor.
It was extremely joyous to read such an amazing review following your recent stay at EQ Kuala Lumpur. We are humbled by your kind compliment and superb recognition. There are no words to describe our excitement to know that you had a wonderful stay overall, and that our warm hospitality and attentive services from our team stood out to you. I have passed on your message to the team and it is very well received by everyone here - Thank you!
Thank you once again for sharing such a glowing review. We look forward to seeing you soon for another remarkable stay!
Best regards,
Gerard Walker
General Manager
這家酒店之前名叫The Equatorial Hotel，現在叫做EQ酒店。這座建築是全新的，裝飾和氛圍都很棒。酒店的位置很好，因為它就位於雙子塔和Pavillion購物中心之間。你可以步行前往上述兩個地方，附近有一條有遮蓋的有空調的走廊。這裏的服務很好，和你對於一家5星級酒店所期待的一樣。這裏的設施也很好，有無邊遊泳池和帶有按摩浴缸的活力遊泳池。這裏也有一個健身房，這是非常好的，裏面提供所有新的先進的健身房設備，最好的是，這裏還有一個很好的乾濕桑拿房，這在吉隆坡的大多數5星級酒店是找不到的。我們住在豪華的大床房裡，房間非常寬敞，裝飾得很好，入住體驗很舒服。如果你計劃住在這家酒店，請注意，要求一個位於酒店前部面對雙子塔的房間，因為對面正在進行建築，可能會很吵。在Nipah餐廳提供的早餐挺好的，但是如果食物種類能夠更多一些就更好了。這家酒店雖然不是最好的，但是也沒有什麼好抱怨的，挺不錯的。總的來說，我在EQ酒店住的很愉快，我期待下次再來入住，他們告訴我下次會給我免費昇級房間。
Dear Bliybliy,
We appreciate your positive and candid review of our Hotel and of course are happy to receive this including the very constructive comments as well. The team including myself are greatly helped by this and are thankful for that.
We look forward to being of service again.
Warm regards,
Robert Lagerweij - General Manager
