Thank you for choosing Courtyard by Marriott Nizhny Novgorod City Center during your trip and taking your time for sharing your feedback with us. As a Marriott Hotel we are focused on bringing memorable experience during the stay of our guests. For all Elite Members of Marriott Rewards loyalty program we provide room upgrades based upon availability as well as free late check out and, of course, we have a special treatment policy to show our recognition to all Elite Members who are choosing our hotel. That's the reason why your feedback is so much important for us. Please, accept our sincere apologizes for any kind of inconveniences and expectations which were not met. It would be highly appreciated if you could share more comments and details by contact me personally using any preferable way listed below.
With best regards,
Front Office manager
Courtyard by Marriott Nizhny Novgorod City Center Hotel
7 831 200 99 00