優點：位置好。 工作人員熱情好客。 房間很好。 遊泳池很大，孩子們很喜歡。 酒店附近有一家中餐館。 我享受了酒店娛樂設施，包括快速按摩。 購物中心就在附近，所以你不會餓。 缺點：前台就像夏天一樣熱，他們真的需要修好空調。 浴缸堵塞了，我打電話給客房服務，他說他會轉達工程師，但沒有人來修。
Dear Valued Guest,
Thank you for making a review and on pointing out issues which have influenced your overall impression of your stay with us.We apologize for the inconvenience which may have caused you.We will definitely look into this incident. We appeciate comments like these and rest assured that we will take all actions to improve on our services.
We look forward to welcoming you back soon.
Pedmark Julian Madridejos
Thank you for choosing The A. Venue Hotel during your recent visit to Makati City.
I am delighted to know how much you enjoyed your stay with us not just because of the location but for the quality of service my entire team provided during your stay. I will share your comments with them which will surely motivate everyone to continue providing excellent customer service for us to make everyone feel the essence of true Filipino Hospitality.
I would also want to thank you for recommending The A. Venue Hotel to everyone for them to experience an awesome hospitality as you have mention.
I am looking forward to meeting you on your next visit.
Dear Trixie D,
Thank you very much for staying with us.
It was my pleasure meeting you during your arrival and I thankful for the kind words you said. I will share your comments with Lance, our Front Office Associate who assisted you during check in and this will surely motivate him to continue providing excellence in customer service.
The entire The A. Venue Hotel is more than happy to have you here during your visit in Makati and we are looking forward to welcoming you again.
Thank you very much for choosing The A. Venue Hotel during your recent visit in Makati City.
I am delighted to know how much you enjoyed staying with us as we are strategically located in the heart of the business district of Makati City. A lot of establishments are around the hotel which definitely help our valuable guests just like you to enjoy and create memories. To complete your experience, I would like to recommend for you to try our Tocarre Spa on your next visit, they provide exceptional massage for your rest and relaxation.
Again, thank you very much and I am looking forward to welcoming you again on your next visit.
Pedmark Julian Madridejos
Dear Mark Michael S,
Thank you for choosing The A. Venue Hotel during your recent visit in Makati City.
Your feedback is highly important to us as it will help us improve. Rest assured that your comments will be discussed with the concerned departments and necessary actions will take place.
Again, thank you very much and we are excited to welcoming you again.