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1 - 6 則評論,共 867
評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來。 查看英語原文
1週前

我們在皇家賓堂檳城酒店住的很愉快。酒店的位置很好,停車也很方便。各種健身設施也很齊全,但是遊泳池比較小,而且圍着許多的小孩。海灘街上酒吧時常傳來嘈雜的音樂聲。我覺得酒店有必要在噪音問題上多下功夫。

感謝 SarahIleenL
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com.my 查看原文
評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來。 查看英語原文
2018年11月11日的評論 透過行動裝置

我們住在這家酒店的時候,我和我同行的朋友去了兩次SPA中心按摩。裏面的氣氛很好,工作人員非常可愛,非常專業而且絕對是相當合格的理療師。我們體驗的按摩很舒服,強烈推薦大家在入住這家店期間體驗下水療服務,我下次來這入住一定會再來體驗體驗的。

1  感謝 Roving20289658230
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com.my 查看原文
RoyaleChulanPenang,皇家賓堂檳城酒店 的 General Manager,回應了這篇評論4 週前評論 已回應
Google 翻譯

Dear Roving20289658230,

Greetings to you from all of us at Royale Chulan Penang!

Thank you for your feedback on your recent stay here and for choosing to stay with us during your visit to Penang. We are glad that you had the opportunity to try out our Royale Spa during your stay here with us and had an enjoyable experience. We appreciate the positive feedback and will definitely convey them to our Spa therapists.

We hope that we will have the honour of welcoming you back to our hotel soon and we would like to thank you for your kind patronage to Royale Chulan Penang.

Kind Regards,
Philip D. Theseira
General Manager

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評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來。 查看英語原文
2018年10月27日的評論 透過行動裝置

我們很享受住在Penang在這家舒適的酒店。位置不錯,臨近歷史中心和碼頭,只有步行距離。水療按摩是最大的驚喜,服務很贊,芳香按摩很不錯,私人房間還有按摩浴缸。強烈推薦。

1  感謝 Laurianne D
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com.my 查看原文
RoyaleChulanPenang,皇家賓堂檳城酒店 的 General Manager,回應了這篇評論已於 2018年10月29日 回應
Google 翻譯

Dear Laurianne D,

Greetings to you from all of us at Royale Chulan Penang!

Thank you for your kind review on your stay here with us during your recent visit to Penang. With George Town being in the core zone of the UNESCO Heritage Site, it has a lot to offer, from food and to other historic landmarks, just a stone throw away. I am sure you had a good time walking around the old George Town heritage area. We are indeed happy to hear that you found our rooms and facilities favourable and have found the standard of our guest service to your satisfaction. We truly appreciate all the nice remarks you have for our hotel and staff and we will definitely convey your feedback to them. We are also glad that you had the opportunity to try our Royale Spa and had an enjoyable time.

We are certainly looking forward to welcoming you back here again and we would like to thank you for selecting Royale Chulan Penang as your accommodation of choice.

Kind Regards,
Philip D. Theseira
General Manager

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評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來。 查看英語原文
2018年10月16日的評論

在高級間住了一晚。房間乾淨,設施也豪華。沒能定到一間有風景的房間,也就沒太多可評價的。酒店位置非常好,大部分熱門的旅遊景點都能走到。

感謝 azharsdin
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com.my 查看原文
RoyaleChulanPenang,皇家賓堂檳城酒店 的 General Manager,回應了這篇評論已於 2018年10月17日 回應
Google 翻譯

Dear azharsdin,

Greetings to you from all of us at Royale Chulan Penang!

Thank you for your feedback on your recent stay here with us during your visit to Penang. We are indeed honoured to have been able to make your stay here a pleasant one. We are also glad that you found the location of our hotel convenient during your stay and we do hope you had the time to visit the nearby heritage trails. We hope that we will have the honour of welcoming you back to our hotel soon and we would like to thank you for your kind patronage to Royale Chulan Penang.

Kind Regards,
Philip D. Theseira
General Manager

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評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來。 查看英語原文
2018年9月28日的評論 透過行動裝置

這家旅館物超所值;房間很乾凈,工作人員也很友好。可以改進的問題:-我們有一個可以俯瞰遊泳池的房間,遊泳池正在進行施工。這意味着,如果打開窗帘,能讓工人們看到我們的卧室,如果關上窗帘,就又沒有自然光。-早餐區很吵,我想是因為排氣管的原因,食物還不錯,但是因為噪音太大無法好好地享用。-我們只有浴巾,但是如果提供擦毛巾會更好。

感謝 traveller2044
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.co.uk 查看原文
RoyaleChulanPenang,皇家賓堂檳城酒店 的 General Manager,回應了這篇評論已於 2018年10月2日 回應
Google 翻譯

Dear traveller2044,

Greetings to you from all of us at Royale Chulan Penang!

Thank you for your feedback on your recent visit to the hotel! We are indeed happy to hear that you found our rooms and facilities favourable and have found the standard of our guest service to your satisfaction. For your info, we are currently carrying out preventive maintenance work at the pool deck area and we do apologise if this caused some inconvenience to you during your stay here with us. We also take note of your comment on the noise at the breakfast area and we have already highlighted this to our Maintenance department for their further action. We also apologise that hand towels were not provided to you during your stay and this has been brought to the attention of our Executive Housekeeper to ensure this does not occur again in the future.

We hope that we will have the honour of welcoming you back to our hotel soon and we would like to thank you for your kind patronage to Royale Chulan Penang.

Kind Regards,
Philip D. Theseira
General Manager

回報不適當的回應
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評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來。 查看英語原文
2018年9月11日的評論 透過行動裝置

我們在這裏平靜的住了三個晚上。步行即可到達很多旅遊景點。乾淨的房間,很棒的床,還有早餐期間的各色的菜肴,甚至包括當地食物。他們的吹風機比較老舊了,因此如果你使用吹風機比較多的話,我還是建議你自己帶一個。酒店離夜總會也很近。酒店本身就是基於聯合國教科文組織遺產地而建立的。

感謝 mehmetilkerparlak
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com.my 查看原文
RoyaleChulanPenang,皇家賓堂檳城酒店 的 General Manager,回應了這篇評論已於 2018年9月19日 回應
Google 翻譯

Dear Mehmet ilker P,

Greetings to you from all of us at Royale Chulan Penang!

Thank you for your feedback on your recent stay here with us during your visit to Penang. We are indeed happy to hear that you found our rooms and facilities favourable and have found the standard of our guest service to your satisfaction. We are also glad that you found the location of our hotel convenient during your stay and that you had the time to visit the nearby heritage trails.

We do hope that you will recommend the hotel to your family and friends. Thank you once again for your kind patronage to Royale Chulan Penang.

Kind Regards,
Philip D. Theseira
General Manager

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