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1 - 6 則評論,共 816
一位來自中國的 TripAdvisor 會員
1週前 透過行動裝置

此評論僅代表旅行者個人的主觀意見,並不代表TripAdvisor以及其合作夥伴的意見。原文語言為中文,源自www.tripadvisor.cn 查看原文
此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
3 週前評論 透過行動裝置

Thina先生提供了很好的服務,尤其是辦理入住手續時,他立即過來幫助我們拿行李。他是一位非常友好和樂於助人的人……我還要和大家分享一件事,那就是吃早餐的時候,總經理/老闆親自過來打掃桌子,這讓我們感到印象深刻……

感謝 RajA876
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com.my 查看原文
SwissGardenLumut,寧静海度假村 的 General Manager,回應了這篇評論2 週前評論 已回應
Google 翻譯

Dear Raj A,

Thank you for your wonderful "Swiss Garden Peaceful Sea" reviews!

We are most grateful that you had a memorable stay at Swiss Garden Beach Resort Damai Laut. It has been a real pleasure hosting you and your family and we are glad to know that you enjoyed your stay; happy with our resort's activities and facilities.

Thank you for the compliments and we work as a team to provide guests with the best experience during their stay with us. Thina was thrilled that he made a difference to your stay on this occasion and we hope your wonderful experience will bring you back here for many more memorable sojourns.

We look forward to welcoming you here again when travel brings you back to Swiss Garden Beach Resort Damai Laut.

Thank you.

Kind Regards,

Rayan Komatt
General Manager

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此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
2018年6月22日

-提供了很多戶外活動,例如兒童愛畜動物園、騎馬、騎沙灘車。-沙灘很乾凈、清凈。-亮點是兒童泳池。-酒店員工很友好-早餐有待改進-房間也需要維護和翻修。-但是總體來說不錯,因為大部分時間我們都待在戶外沙灘和泳池裡。

感謝 pijai1979
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com.my 查看原文
SwissGardenLumut,寧静海度假村 的 General Manager,回應了這篇評論2018年6月22日 已回應
Google 翻譯

Dear Guest,

Thank you for sharing your "Raya Holidays" review with other travelers on TripAdvisor.

We are delighted to know that you and your family had great fun at the newly opened "Wet Side Splash Pool". I trust your family must have also enjoyed yourselves at the enhanced "Young Citizens of the World" club and "Burn & Build Seascape Gym" as well during your stay with us.

We do look forward to meeting you on your next visit and we will make sure you carry back better memories of your visit with us.
Please contact me personally for your next stay at Swiss-Garden Beach Resort Damai Laut or if you wish to book at any of the properties under the Swiss-Garden International group.

Kind Regards,

Patrick Tee
General Manager

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此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
2018年4月29日

上周我和我的家人入住了這家酒店,我們都很喜歡這裏,特別是孩子們,他們很喜歡泳池。除此之外,我還要特別感謝員工Sabri,他很棒,在我登記入住時幫了我很多忙;當我們去咖啡屋時,服務生Sherly非常友好地接待了我們;泳池接待員Amar是個很棒的人;當我們在等電梯的時候,Alia問候了我們,還向我們推薦了去吃泰國菜;還要感謝Hanif Rabani Yusri,在我們泰國餐廳時提供了最棒的服務。有這麼棒的設施和像他們這麼友好的員工,我肯定還會再來這家酒店的。

感謝 NurulMin
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com.my 查看原文
SwissGardenLumut,寧静海度假村 的 General Manager,回應了這篇評論2018年4月30日 已回應
Google 翻譯

Dear NurulMin,

At the outset, We would like to thank you for sparing time and reviewing our property.

We are delighted to learn that you had a memorable stay with us. It is so inspiring for us to see that our guests have had a beautiful stay which in itself is the biggest recognition for all the efforts we put in. We have shared your wonderful feedback with the whole team to motivate them to consistently strive to enhance our guest experience.

Our staff are well trained to provide the best hospitality and customer service, and we are pleased that you found value and hospitality during your stay. Do follow us on our facebook "Swiss-Garden Beach Resort Damai Laut" to find out more of the facilities and events at our resort.

It was a pleasure to have been of service to you and we look forward to welcoming you back again in the not too distant future. Please contact me personally for your next stay at Swiss-Garden Beach Resort Damai Laut or if you wish to book at any of the properties under the Swiss-Garden International group.

Thank you.

Kind Regards,

Patrick Tee
General Manager

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此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
2018年4月7日

當你在遊泳池裡的時候,新布置的遊泳池會讓你充滿活力。當你沿着海灘散步的時候,你享受着海風和乾淨的沙灘,也許可以看到一兩個人在岸邊釣魚。最有趣的是你可以在海灘欣賞日落。在這一刻,你可以拍到漂亮的照片。雖然有時你不一定會看到晴朗的藍天,但你仍然可以通過海水的鏡像(原理)拍攝到日落時的美麗照片。

感謝 RuthO928
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.co.uk 查看原文
SwissGardenLumut,寧静海度假村 的 General Manager,回應了這篇評論2018年4月9日 已回應
Google 翻譯

Dear Ruth O,

Thank you for your excellent “Relaxing Beach Resort” review.

We are delighted to learn that you had a memorable stay with us. It is so inspiring for us to see that our guests have had a beautiful stay which in itself is the biggest recognition for all the efforts we put in. We have shared your wonderful feedback with the whole team.

Do follow us on our facebook "Swiss-Garden Beach Resort Damai Laut" to find out more of the facilities and events at our resort.
The team looks forward to your return soon again to what we hope is now your home whenever you’re in the city.

Thank you.

Kind Regards,
Patrick Tee
General Manager

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此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
2017年12月9日 透過行動裝置

這是一個美麗可愛的度假勝地。非常喜歡這個地方。接待很棒,但是我們在大廳辦理入住的時候有很多蚊子,然後被告知晚上七點到九點有很多蚊子很正常,酒店的員工甚至需要在接待處點燃蚊香。巴菲特早餐種類選擇有限。房間很好。沙灘很美。總之,這趟旅程很值得。

感謝 Dianakpg
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.co.uk 查看原文
SwissGardenLumut,寧静海度假村 的 General Manager,回應了這篇評論2017年12月17日 已回應
Google 翻譯

Dear Dianakpg,

Thank you for your "Peaceful! Lovely!" review.

We are most grateful that you have found the time to share your stay experience with us. We will definitely share your review with our team members to motivate them to consistently strive to enhance our guest experience.

The sudden surge in mosquitoes at the resort is due to the change of climate from rainy to hot and with daily fogging being carried out in the compound of the resort, we have reduced substantially the presence of mosquitoes.

We appreciate your constructive feedback on the lack of choices for buffet breakfast and our Executive Chef will look into improving this.

We are pleased to share that the Wet Side Mini Water Theme Park has opened at our resort and so is the Young Citizens of the World Club which has been enjoying an enormous response from both children and adults.

Do follow us on our facebook "Swiss-Garden Beach Resort Damai Laut" to find out more of the facilities and events at our resort.

We hope there will be a chance to welcome you again to our resort. Please contact me personally for your next stay at Swiss-Garden Beach Resort Damai Laut or if you wish to book at any of the properties under the Swiss-Garden International group.

Thank you.

Kind Regards,

Patrick Tee
General Manager

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