First thank you for taking the time to review our hotel! I am happy you were able to enjoy our pool and hot tub area throughout your stay. Its always great to be able to relax in the whirlpool after a busy day of traveling. We apologize for any inconvenience you had with our showers in the guest room. If you do stay with us again, I would recommend reserving one of our accessible rooms that have a full bathroom with the traditional tub/shower combo. We hope to see you again on your next visit to Amherst!
Dear Ted R.,
Wow! Thank you so very much for choosing to stay with us and for such a great review. I will be delighted to pass along your kind words to our staff so that they know their hard work and dedication to excellent customer service is being recognized by our guests.
Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We look forward to the opportunity to serve you again in the future.
Yours in Hospitality,
Dear Russ B,
We know that there are plenty of hotels to choose from when traveling to Amherst and we are so pleased you found us! Thank you so much for your kind words about our hotel and amenities. I will be sure to pass them along to my team so that they know their hard work is noticed by our guests. We look forward to seeing you again on your next visit to Amherst!
Yours In Hospitality,
Thank you for your most recent comments about our hotel. We always love feedback from our guests. People like you are the reason we do what we do.
We look forward to welcoming you back soon.