Dear Valued Guest,
Thank you for taking time to give us a feedback about your stay with us at AVANI Victoria Falls Resort and are happy to hear that you had a lovely stay with us and are looking forward to hosting you again.
Thank you for providing feedback on your recent stay with us at AVANI Victoria Falls Resort.
I am glad you enjoyed your stay and that you were able to experience the warm friendly nature of the lovely people we have working for us, as well as the wonders our property has to offer.
It is really disappointing for me that you were not entirely satisfied with the state of you room. That is not acceptable and most definitely not fitting of the high standards we pride ourselves on. I have taken this up with our housekeeping department to ensure our usual high level of cleanliness is always maintained.
I must also apologize for the the misunderstanding regarding the late check out that you requested. You are correct that we were not busy on the night for which you requested the late check so your request should have been accommodated, as is the case for all such requests that we have.
I am really thrilled to see that you enjoyed our running trails as this is something that we are very excited to have added to the resort. We are constantly looking at ways to enhance the experience for our guests and this is one addition that forms part of our wellness focus this year. You might have noticed our new bikes too! We hope that you return some time soon to take advantage of the many new activities we are working on.
Dear Marina G
Thank you for taking the time to provide feedback on your recent stay with us at AVANI Victoria Falls Resort.
I am delighted to see that you enjoyed your stay with us and that you got to experience the beautiful place we are fortunate enough to call home.
We hope to welcome you back in the near future.
Dear kelvin n
Thank you so much for the excellent feedback on your recent visit to AVANI Victoria Falls Resort.
I am really glad to hear that you had such a wonderful visit and especially grateful for the mention of Memory, whom we have ensured has been recognized for the outstanding service she consistently delivers.
We hope to welcome you back soon.