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“美妙的氛圍”

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峴港藝術酒店
峴港排名第 25飯店 (共 286 家)
優等證書
下文由TripAdvisor全球志願者翻譯而來, 查看 原始英文點評
評論過2017年9月9日 透過行動裝置

這家旅館裝飾風格很好。和我住過的其他經濟型酒店相比,感覺不錯。工作人員很友好,房間很乾凈。它離河很近,所以你的視野很好,尤其是在晚上。他們也有一個帶有有趣裝飾的附屬餐廳。挺好的但還有改進空間。

1  感謝 Deepa M
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.com 查看原文
Arthoteldanang,峴港藝術酒店 的 Giám đốc quan hệ khách hàng,回應了這篇評論2017年9月10日 已回應
Google 翻譯

Dear Mr. Deepa M,

Art Hotel Danang Team would love to show our deep thankfulness and gratefulness to you for spending time writing these kind words for us. We are very glad that you had a fantastic experience at Art Hotel Da Nang, we really appreciate your comments about our services.

We all know that a brand for a company is like a reputation for a person. We build a reputation by making endless effort to do hard things well. If somebody asks: What is the thing makes that makes you most happy at work? We definitely would say: we are happiest when we could bring truly joyfulness and happiness to our beloved guests. Whenever our guests needs, Art Hotel Danang Team are always ready to assist, wherever we go, we go with all our heart.

Thank you so much for your honest feedback. Our top goal is not only to bring the best experiences for our guests but also to exceed our guest 's expectation. We feel very lucky and grateful when receiving your affectionate review, that is the greatest motivation for us on the way entering into the hospitality industry, gives us the endless power to believe in the path we are choosing and going.

We would be very delighted and lucky if we could see you again in the nearest future at our hotel. Let's us bring you greater experiences than your previous stay.

We wish you a day full of joy and luck.

Warm regards,

Art Hotel Danang Team.

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3 - 7 則評論,共 143

評論過2017年9月4日 透過行動裝置

我訂的VIP河景房面著大馬路,隔音不好,整個房間實在是很吵。一直到晚上11點也還是這樣,只好請飯店幫我換降一級沒窗沒浴缸但是沒面馬路的房間。雖然沒了馬路上的噪音,但是房間隔音真的很差,也還是聽得到其他房客在走廊,樓上走動,開關門的聲音。飯店很早就在整理房間,原本喧鬧的走廊變得更吵了,所以一早7:30就無法繼續睡覺。

房間裏的電話和檯燈都有問題,淋浴間的門無法完全緊閉。飯店提供的早餐很差,可以跳過,直接到外面吃。

飯店的服務人員態度很親切,但是英文還可以再加強一些,不是很能溝通。

總體來說,是一個便宜方便的住宿地點,但是下次我會找一個比較安靜的地方休息睡覺。

住宿日期:2017年9月,去過獨自旅行
2  感謝 cchi1003
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。
Arthoteldanang,峴港藝術酒店 的 Giám đốc quan hệ khách hàng,回應了這篇評論2017年9月9日 已回應
Google 翻譯

Dear Ms. Ya Wen Chi,

Art Hotel Danang Team wants to show our deep thankfulness and gratefulness to you for choosing our hotel to stay when visiting Da Nang – the Beautiful Beach City.

Thank you very much for taking time to share your feedback. We appreciate your comments regarding our rooms and breakfast options.

Our restaurant has been offered a complimentary light continental and have made major improvements recently. We are constantly making every attempt to improve our breakfast service.

We do apologize for the noise from the street and some else that disturbing your sleep. As soon as receiving your complain, our receptionist has prepared a new room for you but we are so sorry that the noise problem still made you feel not comfortable.

Your review at this time is very valuable and we are very appreciated about that. It gives us another chance to learn from experiences, improve ourselves.

We hope to welcome you and your family again in the nearest future in our hotel. Let us bring you more experiences than your previous day.

From the bottom of our hearts, we want to say thank you again.
Wish you all the joys of a wonderful day.

Best regards,
Art Hotel Danang Team.

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此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
評論過2017年8月28日 透過行動裝置

優點
1.酒店位置方便,附近多食市,在酒店向右走3分鐘是Vinmart mini store.
2. 酒店VIP河景,景色美麗,直望Novotel,正正是河景,但我住301,樓層不高
3. Receptionist服務好親切,經常面带笑容,餐廳職員還主動幫我們影家庭照。很窩心。
4. 我是自駕電單車來,晚上可以有泊車服在酒店低層,非常安全放心。
5. 早餐的餐廳布置好像在園林裏享用早餐一樣,带有好多綠色樹林,我選了坐外面,冇冷氣,有點點熱。
6. 早餐款式不多,可以接受,算是合理分份量。有小小玻璃杯yogurt,非常別緻。

缺點
房間內設計完全錯誤,沒有真正為顧客想想。users not fanny
1.浴室冇花灑插座在牆上,我要全程用右手固定,左手洗身。
2. 沒有浴簾設備,我洗澡後,全地濕透了。
3. 毛巾架是用3層設計,但只是在最頂部用上鏍銯固定。當我一拉,便把毛巾架全個拉起。
4. 床褥是凹陷的,而且不夠長, 身高1.83的人,是睡眠不足。
5. 木地板有空洞,好像被浸過水一樣。踏上地板不舒服。


住宿日期:2017年8月,去過家族旅行
2  感謝 Donna M
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。
Arthoteldanang,峴港藝術酒店 的 Giám đốc quan hệ khách hàng,回應了這篇評論2017年9月9日 已回應
Google 翻譯

Dear Mr. Donna M,

Art Hotel Danang Team wants to show our deep thankfulness and gratefulness to you for choosing our hotel to stay when visiting Da Nang – the Beautiful Beach City.

And thank you very much for spending time writing these kind words for us. We are very glad that you had a fantastic experience at our hotel and we really appreciate your comments about our services.

Art Hotel Danang was opened in June 1st 2016, we installed standard equipments and natural material wood flooring in our room. The natural material wood provides a living warmth and confortable to every room. Seasonal shrinkage is common in wood flooring. The moisture in the environment changes. When the ambient air dries out the wood dries out and shrinks. This causes the noise “crack”. I’m so sorry that this happened while you were our guest.

Our top goal is not only to bring the best experiences for our guests but also to exceed our guest expectation, we are continuously improving all of services, standard, and quality.

We are very grateful for your meaningful contribution. Your review at this time is very valuable and we are very appreciated about that. It gives us another chance to learn from experiences, improve ourselves.

We hope to welcome you and your family again in the nearest future in our hotel. Let us bring you more experiences than your previous stay.

From the bottom of our hearts, we want to say thank you again.
Wish you all the joys of a wonderful day.

Best regards,
Art Hotel Danang Team.

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
下文由TripAdvisor全球志願者翻譯而來, 查看 原始英文點評
評論過2017年8月22日 透過行動裝置

我們在旅館住了3個晚上。熱情的接待使我感到舒適。房間乾淨整潔。裝飾看起來棒極了。它有自己的隔壁的咖啡館,有藝術設計。你可以租摩托車去兜風。我唯一關心的是當我們在房間里但員工沒有經過同意就進來。

3  感謝 Sean T
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.com 查看原文
Arthoteldanang,峴港藝術酒店 的 General Manager,回應了這篇評論2017年8月24日 已回應
Google 翻譯

Dear Mr Sean,

Art Hotel Danang Team wants to show our deep thankfulness and gratefulness to you for choosing our hotel to stay when visiting Da Nang - the Beautiful Beach City. And thank you very much for your nice review of us. So glad to hear that our decor in our hotel made you feel happy.

We extremely sorry about that mistake while you were still in the room. We usually check the room before our customer check in, but have a problem with our system on computer so we go to wrong room number. We handle it and we make sure it will never happens again. Thank you for your sharing.

Life is mirror: If you frown at it, it frowns back. If you smile, it returns the greeting. Our top goal is not only to bring the best ever experiences for our guests but also to exceed our guest expectation, we are continuously improving all of services, standard, and quality. Since we are a very new hotel, all the reviews of the guests are very valuable with us this time. Your nice review for Art Hotel Da Nang is the endless motivation for all Art Hotel Da Nang staffs to have the belief on the path we are going.

We hope to welcome you and your family again in the nearest future in our hotel. Let us bring you more experiences than your previous stay.

From the bottom of our hearts, we want to say thank you again.

Wish you all the joys of a wonderful day.

Best regards,
Art Hotel Danang Team.

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
下文由TripAdvisor全球志願者翻譯而來, 查看 原始英文點評
評論過2017年8月16日 透過行動裝置

總的來說很好。接待員很友好,門童給我們提供了很多幫助,客房裝飾得很漂亮。但是我們的接機體驗不怎麼樣,儘管酒店距離機場只有十五分鐘的路程,我們卻在那等了一個多小時。幸運的是我們買了手機卡,成功的聯繫到了銷售商,得到了接機服務。

3  感謝 Mei Kuan C
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.co.uk 查看原文
Arthoteldanang,峴港藝術酒店 的 General Manager,回應了這篇評論2017年8月17日 已回應
Google 翻譯

Dear Mr Mei Kuan,

Art Hotel Danang Team wants to show our deep thankfulness and gratefulness to you for choosing our hotel to stay when visiting Da Nang - the Beautiful Beach City. And thank you very much for your nice review of us. So glad to hear that our decor in our hotel made you feel happy.

About our pickup service, we are terribly sorry for this inconvenienc. We will check this problem, handle it and make sure it will not happens again. Thank you for your sharing.

Life is mirror: If you frown at it, it frowns back. If you smile, it returns the greeting. Our top goal is not only to bring the best ever experiences for our guests but also to exceed our guest expectation, we are continuously improving all of services, standard, and quality. Since we are a very new hotel, all the reviews of the guests are very valuable with us this time. Your nice review for Art Hotel Da Nang is the endless motivation for all Art Hotel Da Nang staffs to have the belief on the path we are going.

We hope to welcome you and your family again in the nearest future in our hotel. Let us bring you more experiences than your previous stay.

From the bottom of our hearts, we want to say thank you again.

Wish you all the joys of a wonderful day.

Best regards,
Art Hotel Danang Team.

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
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峴港藝術酒店 的其他資訊

地址: 305 Tran Hung Dao Street, Son Tra District, Da Nang 550000, Vietnam (原名Art Hotel)
電話:
位置: 越南 > 廣南省 > 峴港
設施:
酒吧/酒廊 免費早餐 免費停車 兒童活動 (適合兒童/家庭) 小廚房 餐廳 客房服務 Spa 套房 殘障通行設施 機場接送
飯店類型:
峴港排名第 25 的飯店 (共 286 間)
價位: NT$724 - NT$1,539 (根據標準客房的平均房價)
飯店星級:3 星級 — 峴港藝術酒店 3*
房間數: 30
訂房選項:
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