Dear Cherry S,
Thank you for your comments. We apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and we assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests.
Thank you for staying with us, and we look forward to another chance to serve you.
Dear JERRY T
Thank you for your review and for your recommendation. I was pleased to see that your expectations were met and look forward to welcoming you back in the future.
Dear Mr. Rosanne C,
Greetings from Adamo Team and I am very happy to hear that you had safe flight back home.
Thank you very much for sharing your time giving Adamo hotel great review on Tripadvisor.com and it is such a high honor for us to receive your wonderful words.
We look forward to welcoming you for another wonderful experience soon.
I enjoyed very much reading your review and learning that you had a lovely stay at the hotel and experienced all aspect of our services.
Wish to have a chance to welcoming you back to Adamo hotel
Assistant General Manager