Booking a hot air balloon tour is like buying a plane ticket and it is a very serious activity. We need to make 100% safe and everything properly prepared for your safety. We request down payment to reserve your places and your passport details for your insurance. On a balloon flight nothing is for sure including pickup times and flight durations. While we are plan our flight details we consider the sun rise time. We must consider the number of the guests we have that day and we also need to make our picktime plan according to their hotel locations.

There is also another million of details, you won't understand like landing team, balloon safety checks, gas amount measures according to people in the basket, weather forecast etc,etc,etc. People who knows nothing about a hot air balloon flight is calling us scam.

You made your reservation at 17:51 and asked for cancellation at 17:54. So we cancelled your booking and send the money back to your account. "Your 50 Euro" and we explained that it will take 5 to 7 work days to recive this money. As it is a credit card issue.


So who is a scam now?