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鄰近飯店
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1 - 6 則評論,共 3,320
2020年2月13日的評論

很適合度假,但是飯店硬體有一點舊,飯店交通很方便,服務人員非常熱心善良,有任何幫助都可以協助,還幫忙餐廳訂位,很感謝他

住宿日期: 2020年2月
    • 划算度
    • 清潔與衛生
    • 服務
感謝 LELADY
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。
kum s,希爾頓華欣度假村 的 General Manager,回應了這篇評論已於 2020年2月14日 回應
Google 翻譯

Dear Valued Guest,

Greetings from Hilton Hua Hin Resort and Spa!

Thank you for choosing our Hotel for your recent visit in Hua Hin. I sincere appreciate taking your valuable time to complete our guest questionnaire. We strive to meet our guest’s satisfaction, and as such your feedback is very helpful and valuable in our continuous efforts to improve our services and your satisfaction. We believe in providing our guests with the best service and attention at all time and nothing makes me happier than a confirmation of your satisfaction.

I am delighted to learn that you enjoyed your stay and please be advised that we are on process of property and facilities upgrading, this year we will renovate room located on 3rd and 4th floor, lobby and kid club consecutively.

I look forward to welcoming you back home at Hilton Hua Hin Resort and Spa, and in the meantime, if there is any further assistance you may require please do let us know.

Once, again thank you.

Wishing you a pleasant day.
Philip Arghirides
General Manager

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2020年2月5日的評論

電梯感受出這間飯店有點歷史了(霉味有點重)
但整體來說還是非常棒!!!我會願意再去多住幾天好好享受所有設施及餐廳

住宿日期: 2020年2月
  • 旅程類型: 家庭旅行
    • 划算度
    • 地點
    • 睡眠品質
    • 舒適度
    • 清潔與衛生
    • 服務
與 Hilton Hotels & Resorts 合作收集的評論
感謝 aquarius0292020
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。
HiltonHuaHinGM,希爾頓華欣度假村 的 General Manager,回應了這篇評論已於 2020年2月11日 回應
Google 翻譯

Dear Valued Guest,

Greetings from Hilton Hua Hin Resort and Spa!

Thank you for choosing our Hotel for your recent visit in Hua Hin. I sincere appreciate you for taking your valuable time to complete our guest questionnaire. We strive to meet our guest’s satisfaction, and as such your feedback is very helpful and valuable in our continuous efforts to improve our services and your satisfaction. We believe in providing our guests with the best service and attention at all time and nothing makes me happier than a confirmation of your satisfaction.

Regarding to your concern on the lift, kindly be advised that we already have a plan for lift replacement, in the mean time, preventive maintenance is conducted on regular basis including cleanliness checking. Thank you for sharing this matter with us.

I look forward to welcoming you back home at Hilton Hua Hin Resort and Spa, and in the meantime, if there is any further assistance you may require please do let us know.

Once, again thank you.

Wishing you a pleasant day.

Sincerely yours,
Philip Arghirides
General Manager

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2019年12月18日的評論

雖然很多評價說很舊,但酒店現在已進行翻新,行政酒廊很不錯,地點也方便,我覺得很適合帶小朋友住這兒,十分喜歡的啊!!強烈建議

住宿日期: 2019年8月
感謝 chonipng
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。
HiltonHuaHinGM,希爾頓華欣度假村 的 General Manager,回應了這篇評論已於 2019年12月19日 回應
Google 翻譯

Greetings from Hilton Hua Hin Resort and Spa!

Thank you for choosing our Hotel for your recent visit in Hua Hin. I sincerely appreciate you taking your valuable time to complete our guest questionnaire. We strive to meet our guest’s satisfaction, and as such your feedback is very helpful and valuable in our continuous efforts to improve our services and your satisfaction. We believe in providing our guests with the best service and attention at all times, and nothing makes me happier than a confirmation of your satisfaction.

I am delighted to learn that you enjoyed your stay and I look forward to welcoming you back home at Hilton Hua Hin Resort and Spa, and in the meantime, if there is any further assistance you may require please do let us know.

Once, again thank you.

Wishing you a pleasant day.
Philip Arghirdes
General Manager

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
2019年12月1日的評論

在浴室滑倒,因為沒有止滑墊,飯店管理推卸責任,就醫還得自行前往醫院自費處理,枉費我一直以此品牌飯店全球入住,還多收一天房費,這是最爛的一家酒店

住宿日期: 2019年11月
  • 旅程類型: 好友出遊
    • 划算度
    • 地點
    • 睡眠品質
    • 舒適度
    • 清潔與衛生
    • 服務
與 Hilton Hotels & Resorts 合作收集的評論
感謝 書銘 張
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。
SUGUHHQHI,希爾頓華欣度假村 的 Manager,回應了這篇評論已於 2019年12月2日 回應
Google 翻譯

Dear Valued Guest,

Thank you very much for taking the time to provide us your feedback about your recent stay in our hotel. It is very important for us to know your opinion as it is our aim to exceed and go beyond each guest’s expectations.

With regards to you feedback, we have send you separate email describing the incident that you had in our hotel and as much as we have explained the details to you personally during your stay with us and seeking your kind understanding in this matter

Once again thank you for taking the time to share your thoughts with us and will be looking forward to welcoming you back to our hotel soon.

Sincerely,

RI Sugu
Director of Operations

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
2019年10月25日的評論 透過行動裝置

這間希爾頓酒店感覺很大但有些殘舊不過渡假村的設施應有盡有有很多親子康樂嘅設施例如羽毛球乒乓球壁球 可以讓一家人在這裏休閒地度過一個假期

住宿日期: 2019年10月
旅程類型: 浪漫雙人遊
感謝 vincyf0105
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。
SUGUHHQHI,希爾頓華欣度假村 的 Manager,回應了這篇評論已於 2019年10月29日 回應
Google 翻譯

Dear Valued Guest,

Thank you very much for taking the time to provide us your review about your recent stay in our hotel. It is very important for us to know your opinion as it is our aim to exceed and go beyond each guest’s expectations.

We appreciate your comments as it is only through caring guests such as yourself and through your feedback that we are able to continually monitor and improve both the quality of our products and standards of services provided.

With this in mind we once again thank you for your feedback and we most certainly do look forward to welcoming you back to our hotel as our valued guest in the future
Thank you.

Sincerely,
RI Sugu
Director of Operations

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