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杰威因燈塔酒店
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1 - 6 則評論,共 1,892
上文由TripAdvisor全球志願者翻譯而來, 查看 原始英語點評
評論過2018年3月4日 透過行動裝置

一位朋友向我們推薦了這家酒店的同名餐廳。這次用餐體驗堪稱完美。我們之所以選擇坐在昏暗燈光下的座位而沒有坐在空調餐廳里的原因是因為餐廳中間擺放的自助餐餐點會散發著食物的氣味!服務很好,雖然上菜有點慢。酒也很不錯牛排也很美味。很值得來吃一頓,價格也不貴。

1  感謝 Sudip07
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
Jetwing H,杰威因燈塔酒店 的 General Manager,回應了這篇評論2018年3月13日 已回應
Google 翻譯

Dear Mr. Sudip,

Thank you very much for your five star rated review of Jetwing Lighthouse on TripAdvisor.

We are simply delighted in knowing you have enjoyed a satisfactory dinner with us. We are pleased to note that you have enjoyed the food offered at the Cardamom Café which is our main restaurant. Thank you for your kind compliments on the service, wine and the steak.

We have noted your feedback on the slow service and the F&B Managers as well as the training manager have been informed of this for immediate rectification.

It pleases us greatly to know that you were able to enjoy a great meal with us and felt it was worth the money as well, which is certainly our highest compliment.

Thank you for your high recommendation. We hope to see you again soon to enjoy yet another wonderful dinner and perhaps even an overnight stay to enjoy our many other facilities as well.

Ayubowan


PRIYANTHIKA WIJENAIKE
General Manager
Jetwing Lighthouse

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上文由TripAdvisor全球志願者翻譯而來, 查看 原始英語點評
評論過2018年1月11日

我們有一個美麗的面朝大海的房間,附帶遊泳池和花園。房間的內部也很漂亮。早餐和晚餐自助餐準備充分,非常豐盛。另一個亮點是米其林星級的下午茶和七道菜套餐。真正物有所值!

感謝 Praveen Kumar S
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
Jetwing H,杰威因燈塔酒店 的 General Manager,回應了這篇評論2018年2月7日 已回應
Google 翻譯

Dear Mr. Praveen,

Thank you very much for your kind compliments on TripAdvisor following your recent stay at Jetwing Lighthouse in Galle Sri Lanka.

We are happy to know that you enjoyed the location with its magnificent views and facilities of the hotel. We truly appreciate your kind words towards our rooms with magnificent interior, well prepared breakfast and dinner buffets, evening tea and our seven course set menus.

Knowing you found our services to be worth the money you pay is our greatest achievement.

We look forward to another visit from you sometime soon to ensure that you will yet again experience a unique and memorable stay in every aspect.


Ayubowan


PRIYANTHIKA WIJENAIKE
General Manager
Jetwing Lighthouse

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上文由TripAdvisor全球志願者翻譯而來, 查看 原始英語點評
評論過2017年11月18日 透過行動裝置

酒店周圍很漂亮,我們在這裏住了2周,這是我們在斯里蘭卡度過的最棒的假期之一。我們很喜歡酒店的早餐,我們的房間是海景房,酒店員工很友好,食物很贊。健身中心也不錯,我們對酒店的一切都很滿意。一邊吃着早餐一邊欣賞美景真是太贊了。你也可以步行去加勒城堡或者乘三輪車去,如果你想遠離擁擠的遊客好好享受假期也可以待在酒店。推薦這家酒店,真的很贊。

感謝 kajkot
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.no.tripadvisor.com 查看原文
Jetwing H,杰威因燈塔酒店 的 General Manager,回應了這篇評論2017年12月7日 已回應
Google 翻譯

Dear Guest,

Our heartfelt thanks for your five star rated review on TripAdvisor following your recent two weeks’ vacation at Jetwing Lighthouse in Galle Sri Lanka.

We are very pleased in reading your review as knowing a valued guest was well satisfied with our services and products is our highest compliment.

Our associates have the unique ability to make an exceptionally positive impact on a guests stay and overall experience, and we are so happy to know that they were able to deliver that to you. We will certainly share your compliments with the team specially as it is always so encouraging for them to be appreciated.

Thank you for staying with us, especially for a celebratory holiday. We look forward to welcoming you back for yet another memorable stay.


Ayubowan!


Priyanthika Wijenaike
General Manager
Jetwing Lighthouse

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上文由TripAdvisor全球志願者翻譯而來, 查看 原始英語點評
評論過2017年11月11日

你所有讀過的關於這間酒店的都要注意起來,然而這裏的價格,包括飲料和額外的餐費都會有誤導,因為這裏的每樣東西需要27%的額外稅費和服務費。儘管我們是定了住宿加早餐,他也在每項上額外加了一些錢。唯一好的地方而且很少人提及的是,這裏的大多數人都在。這裏的俱樂部餐廳的晚餐經歷超棒,食物和服務都很及時,而且是英國餐廳中最棒的一個。我們高度推薦這裏。您還可以得到一個20%券主要用來抵扣那些額外費用

感謝 mackrel98
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.co.uk 查看原文
Jetwing H,杰威因燈塔酒店 的 General Manager,回應了這篇評論2017年11月14日 已回應
Google 翻譯

Dear Guest,

Thank you for taking the time to post a TripAdvisor review subsequent your recent vacation at the resort.

First and foremost please accept our sincere apologies if the fact that government taxes and service charge will be added to each of the separate extras consumed at the hotel was not made clear to you. Kindly note that in all of our menu’s it states that the prices exclude 10% service charge and government taxes. The exact percentage of the government taxes are not indicated only because it tends to fluctuate quite often. Please know that taxes are a government regulation. However we are very sorry to know that you felt the taxes are overpriced.

We are delighted in knowing that you found our Fine Dining Restaurant – The Cinnamon Room to be exquisite and enjoyed a great experience of remarkable food and service.

Having indulged in the true hospitality of Jetwing Lighthouse we hope to see you again soon for yet another memorable holiday.


Ayubowan!


Priyanthika Wijenaike
General Manager
Jetwing Lighthouse

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
上文由TripAdvisor全球志願者翻譯而來, 查看 原始英語點評
評論過2017年10月21日 透過行動裝置

在淡季支付185美元。房間里的照明設備似乎有點過時了。浴室從頂部漏了出來。悲傷的燈光不工作。糟糕的網絡連接等。希望我能得到更個性化的服務。沒有加勒的地圖。看起來更受旅遊機構黑手黨的驅使……雖然早餐很好……所有的設計都沒有進行解釋過。

感謝 Peshwaexpert
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.in 查看原文
Jetwing H,杰威因燈塔酒店 的 General Manager,回應了這篇評論2017年10月23日 已回應
Google 翻譯

Dear Guest,

Thank you for taking the time to post a TripAdvisor review subsequent to your recent stay at Jetwing Lighthouse.

First and foremost we would like to apologize to you for the many inconveniences you have faced during your stay with us. Rest assured your review has our fullest attention and we will certainly look into all areas you have mentioned with great interest so as to avoid re-occurrence.

We genuinely hope that this experience will not deter you from visiting us another time as we would love for you to see the true worth of Jetwing Lighthouse.


Ayubowan (May you live long)

PRIYANTHIKA WIJENAIKE
General Manager

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