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1 - 6 則評論,共 1,940
此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
1週前

在斯里蘭卡之旅的最後一站,我們在這裏停留了两天。房間和遊泳池都是標準的水平,可以眺望大海的。入住的第一天晚上,我們在Jetwing Lighthouse Club品嘗了豐盛的晚餐和酒水。員工們使我們感覺很受歡迎,提供了很好的服務。唯一的不足是酒店主餐廳的早餐食品沒有保持足夠的溫熱。然而,食物的種類、形式和數量都很棒。

感謝 Lesc253
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.co.uk 查看原文
Jetwing H,杰威因燈塔酒店 的 General Manager,回應了這篇評論5 天前評論 已回應
Google 翻譯

Dear Guest,

Thank you for your review of Jetwing Lighthouse in Galle Sri Lanka.

We are happy to know that you have enjoyed a pleasant stay with us. Thank you for choosing to end your round tour of the island with us in order to enjoy a relaxing two days.
Thank you for your kind words on the room, pool, and the dinner at Jetwing Lighthouse Club. We are very pleased in knowing that our associates welcomed you warmly and provide an exceptional service.
Please know that we have taken your feedback on the breakfast items very seriously and is in the process of rectifying the matter. Thank you for taking the time to share your feedback with us so that we are aware and is able to rectify ourselves in future.

Once again, thank you for staying with us and we do hope you will remember us the next time you are in the southern coasts of Sri Lanka.


Ayubowan! (May you live long)


PRIYANTHIKA WIJENAIKE
General Manager
Jetwing Lighthouse


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此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
2018年6月16日 透過行動裝置

這家酒店是我們的旅行公司幫我們預訂的。在整個旅途中,我們在Yala Brach住了一個晚上。這家酒店距離景點以及一些便利設施大概三公里以內。當我說這個地方很有潛力,我的意思是這家酒店的地理位置很不錯,給人的印象也挺好但是需要一些翻修。房間很大很舒適但是我們的的雙人床是兩張單人床並在一起的,所以睡上去感覺不是很舒適。浴室有黑色的石板磚和暗光燈,我們覺得需要清潔一下。天花板上面有水漬,風扇看起來生鏽了而且臟髒的。員工非常樂於助人,而且早餐的選擇很多,入住和退房手續都比較方便。

感謝 Kidest
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.co.uk 查看原文
Jetwing H,杰威因燈塔酒店 的 General Manager,回應了這篇評論4 週前評論 已回應
Google 翻譯

Dear Guest,

Thank you for taking the time to post a review on TripAdvisor following your recent stay with us.

First and foremost please know that your kind suggestions have been taken to heart by the team at the resort. Your most valued thoughts and comments have already been shared with the senior management for immediate action.
We are pleased to know that you felt the resort has a lot of potential and enjoyed the great location and concept.

Thank you for appreciating the helpfulness of our associates. We are delighted to know that you were able to enjoy a smooth check-in and check-out.

We hope that you will enjoy a memorable stay in Sri Lanka and would visit us again when in the island.


Ayubowan! (may you live long)


PRIYANTHIKA WIJENAIKE
General Manager
Jetwing Lighthouse

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此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
2018年5月30日

我們在這家酒店住了一晚,我們訂的是酒店的半膳宿套餐。作為早餐愛好者,我真得很喜歡酒店的自助早餐。更別說還能在酒店餐廳看到美麗的景色。這家酒店由建築師傑弗里巴瓦(Geoffrey Bawa)設計,酒店內外的每一處細節設計都讓我很喜歡。房間非常寬敞,加勒海岸的景色也非常漂亮。總之,這家酒店最讓我喜歡的就是他們努力採取行動,推進旅游業的可持續發展的行為。最後,我們在此度過了美好的住宿之旅,我們很喜歡酒店的服務,也向酒店出色的員工緻敬。

感謝 piyumi91
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
Jetwing H,杰威因燈塔酒店 的 General Manager,回應了這篇評論2018年6月4日 已回應
Google 翻譯

Dear Ms. Piyumi,

Thank you very much for your wonderful review of Jetwing Lighthouse on TripAdvisor.

We are pleased in knowing that you had enjoyed all aspects of your stay with us. The breakfast buffet at our main restaurant ‘The Cardamom Café’ truly does offer an extensive variety and we are pleased to know that you were able to enjoy it. Thank you for appreciating the architectural value of the resort.

Sustainability underscores all aspects of operation and lifestyle at our hotels as we greatly believe in making only a positive impact on our environment. We thank you for your kind appreciation towards our efforts and initiatives.

Having indulged in the many facilities and services of the resort we hope you will return to us sometime soon for yet another memorable stay.

Ayubowan!


PRIYANTHIKA WIJENAIKE
General Manager
Jetwing Lighthouse

回報不適當的回應
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此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
2018年5月10日 透過行動裝置

周日我和幾位朋友一起來吃自助午餐。餐館的位置很好,距離加勒鎮和加勒堡都很近。我們享用了一頓美餐,食物品種豐富。我們很快還會再來的。謝謝!

感謝 anuradha666
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.co.uk 查看原文
Jetwing H,杰威因燈塔酒店 的 General Manager,回應了這篇評論2018年5月21日 已回應
Google 翻譯

Dear Mr. Anuradha,

Thank you for taking the time to post a review on TripAdvisor following your luncheon with friends at our main restaurant – The Cardamom Café.

Thank you for complimenting the quality of our food and your feedback on the variety is much appreciated. Please know that our lunch buffet is available on all Sundays and apart from our main restaurant we also have a pizza arena Lorenzo's, snack bar and a poolside a la carte restaurant and bar if you were to come again with friends for a spend the day. Our pool ticket for the entire day too is only Rs. 1000/-. We hope to see you again soon for yet another day outing and perhaps even an overnight stay to better enjoy our many facilities and services.

Ayubowan!

PRIYANTHIKA WIJENAIKE
General Manager
Jetwing Lighthouse

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此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
2018年4月21日

在這裏住了三晚,晚上一定要多在酒吧的舞池裡玩一會,酒吧工作人員非常棒,我們一進門就把飲料準備好了。2個泳池,餐廳里的菜品很美味。找不出任何缺點。房間可以看到優美的海景。

感謝 TravellerNZ1968
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.co.nz 查看原文
Jetwing H,杰威因燈塔酒店 的 General Manager,回應了這篇評論2018年5月2日 已回應
Google 翻譯

Dear Guest,

Thank you very much for your compliments on TripAdvisor following your recent stay with us at Jetwing Lighthouse in Galle Sri Lanka.

We at Jetwing Hotels pride ourselves in proving the best of personalized service with a friendly touch and we are ever so happy in knowing you had received it from our associates at the bar.

Thank you for your five-star rating and high recommendation, we truly are grateful.

It was a true pleasure having you stay with us for three nights. Having indulged in Jetwing hospitality we do hope you will remember us the next time you travel to the Southern coasts of Sri Lanka.

Ayubowan

PRIYANTHIKA WIJENAIKE
General Manager
Jetwing Lighthouse

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
2018年4月15日 透過行動裝置

非常喜歡這家酒店的裝飾,有着很大的寬敞的房間,還有很好的設施,午餐和晚餐的菜肴很好,我並不喜歡早餐,可能是我點的食物的關係?工作人員在介紹和照顧客人方面有點缺乏培訓。總的來說,儘管這裏不是一流的,但是可以接受的。從酒店看到的大海的景色非常好。

感謝 DAFFSPERTH
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com.au 查看原文
Jetwing H,杰威因燈塔酒店 的 General Manager,回應了這篇評論2018年5月2日 已回應
Google 翻譯

Dear Guest,

Thank you for the time taken to review the resort subsequent to your recent stay with us.

We are pleased to know that you loved the room interior with good amenities, enjoyed a great lunch and evening meals. However we are rather disappointed in knowing that you did not like our breakfast spread. The breakfast buffet is usually loved by many and we are disappointed to know that we failed you. We have taken your feedback to heart and our Chef along with the F&B Managers and the Training Manager have been informed for immediate rectification.

We strive to be world-class in what we do and knowing your stay with us was only acceptable disappoints us. However we will take your notes in becoming better in future.

Ayubowan!

PRIYANTHIKA WIJENAIKE
General Manager
Jetwing Lighthouse

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