Thank you for your feedback on your recent stay with us. We delighted to hear you had a relaxing evening at AVANI Bentota Resort & Spa. I will pass on your kind sentiments to Mahesh. We sincerely hope you do visit us for an overnight stay.
Warm regards, Suresh Athukorala
It was a pleasure having you and your family stay with us. Thank you so for the lovely review you have posted about the time spent with us. I was delighted to read that you all had an awesome time at our resort. We hope you will come back again.
Sincerely David de Silva, Operations Manager
Hello Tony, It was a pleasure having you with us and thank you fro sharing such a lovely review of the time you spent with us. We were all delighted to read your review and we hope that you will visit us again on your next visit to Sri Lanka. Sincerely David de Silva, Operations Manager.
Thank you for having selected to stay with us and for sharing such a lovely review of your stay with us. I was delighted to read that overall you enjoyed the time spent with us. Glad you enjoyed the stunning views from the Loft. We hope you will visit us on your next visit to Sri Lanka. Sincerely David de Silva, Operations Manager
Thank you for selecting to stay with us and for sharing such a lovely review of your stay. We are so glad that you all enjoyed the time spent with us. Glad you enjoyed the facilities and the beach. We hope you will visit us on your next visit to Sri Lanka. Sincerely David de Silva, Operations Manager.
Hello Roger, It was great having you stay with us and thank you for sharing such a lovely review of the time you spent with us. I was delighted to read that you enjoyed the view from the room, the aqua aerobics and the other facilities. Sorry about the little insects, we do spray the rooms on a rotational basis and also fumigate the outer areas of the hotel in an effort to reduce the presence of insects. We hope to see you again soon. Sincerely David de Silva, Operations Manager.
Dear Mr Ashok Gemnani, My name is David de Silva and I am the Operations Manager of the hotel. Firstly my apologies for the inconvenience caused with regard to the delay at check in. We were running a full house yesterday and the team tried their best to provide you with your room at the earliest. Our Front Office Manager Mahesh who was also the Duty Manager at the time informed me about the situation. As you all had gone out, I was physically present in room 228 until 0550 pm with my Maintenance Crew as they fixed the sudden leak that sprang from the air conditioning unit. Since we had one other vacant room (320) I understand that Mahesh had actually offered you a room change but you had declined the offer and wanted this same room (228) since you wanted all 3 rooms close to each other which is understandable. I believe that Mahesh has also offered you a compensation today for the inconvenience caused and that everything is now in order. My team and I are committed to offer all our guests a memorable experience and I trust that your experience with us is now the same. I am unfortunately out of the hotel for the next 2 days but I hope to see you again sometime soon. With my best regards David.