I am delighted to hear that we were able to exceed your expectation and make your holiday memorable. Thank you for leaving a gracious compliment on our staff’s friendliness, I have shared it on our notice board for all of them to see.
I hope we can take part in creating another memorable stay for you and I look forward to welcoming you back to our resort soon.
Thank you for your lovely review following your stay at Angsana Bintan. Indeed we are very proud of our secluded location and rooms that are all designed in a unique way to allow the spectacular view of the ocean and promote a private and relaxing getaway.
Your comments regarding our food quality and price have been highlighted during our meeting. Let me assure you that we are trying our upmost to find other solutions to get better quality products at reduced prices and that any savings will reflect in our prices.
I have also noted your feedback on the initiative lacking as you have mentioned and shared it with all concerned Department Heads for improvement.
Please do plan for another visit and I look forward to welcoming you back to Angsana Bintan soon.
Dear Kite Z,
We are extremely glad you deem our customer service as impeccable, as it is our top priority to always provide our guests with a delightful experience. We are glad that you had a memorable time at our resort.
Indeed, the resort may have shown wears and tears throughout its operational years. However, I assure you that there is a room maintenance program in place to ensure that the rooms are always comfortable for our guests.
Thank you for your kinds words, we look forward to welcoming you back to Angsana Bintan again in the near future.