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1 - 6 則評論,共 3,922
評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來。 查看英語原文
2 週前評論

友好的員工(雖然前台員工肯定需要培訓),不錯的住宿條件,酒店的餐廳可以提供的品種。這裏當然是這片區域最好的酒店。最好的部分是海灘和遊泳池設施。早餐還行,但可以提供昇級。泳池邊有很多工作人員。度假村的硬件可能需要昇級下。我會再次入住這裏。

感謝 monkspotting
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com.sg 查看原文
Lagunanusaduabali,拉古娜度假村 的 General Manager,回應了這篇評論2 週前評論 已回應
Google 翻譯

Dear monkspotting,

Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali!

Thank you for your valuable feedback and taking the time to post a wonderful comment of your experience with us on Trip Advisor. It is so delighted to know how impressed you were with the resort, accommodations, buffet breakfast and the beach as well as the pool. Your impression with friendly associates even more made us happy that you left the resort with enriching experience.

Once again, thank you and we look forward to your return visit to The Laguna.

With kind regards,
Lucia Liu
General Manager

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評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來。 查看英語原文
2018年12月2日的評論 透過行動裝置

作為巴厘海盜船遊玩之旅的延續,我們入住了這家酒店,並在此度過了美好的兩個夜晚。這的確是一家非常不錯的酒店,員工們非常的體貼細緻,熱情友好。但就是有點忽視房間的清潔,地板很泥濘(可能是我們不在時送來的行李沾上的)自助早餐很美味,雖然自助晚餐的預訂系統沒有成功接收到我們的預訂,不過謝天謝地,這並沒有耽誤我們用餐。酒吧的服務比較的慢,雖然服務員態度很友好,但高峰時間段人手不足,這很令人遺憾。總體而言,這是一個非常好的酒店,有着良好的布局結構,還有7個遊泳池,還有通往海灘的道路。庭院維護得也很好。我們之前住過更好的酒店,但這家酒店排名更高一些。這次作為我們第一次在巴厘的酒店體驗,我們實在無法用競爭的眼光來衡量它。

感謝 krrgolf
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.co.uk 查看原文
Lagunanusaduabali,拉古娜度假村 的 General Manager,回應了這篇評論已於 2018年12月3日 回應
Google 翻譯

Dear krrgolf,

Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali!

Thank you for your recent staying with us as a Bali extension to the Viking Cruise and for highlight on the very good resort choice, well maintain ground, pristine signature pools, excellent breakfast and attentive service of our team. We will definitely share it with them as this is a good chance for me to show them that their effort is highly recognized by our esteemed guest such as yourself.

We however noted on you less than perfect experience in regards to dinner buffet and service at bar. We will definitely improve on our service standard.

Should your travel plan bring you back to Bali, we would be pleased to welcoming you back.

With my kind regards,

Lucia Liu
General Manager

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評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來。 查看英語原文
2018年11月8日的評論 透過行動裝置

我和妻子最近在拉古娜酒店度蜜月。我們租了帶有一個卧室的別墅,住了三個晚上。別墅很漂亮,我們很喜歡遠離泳池和餐館的單獨的安靜區域。海灘的正面很純樸(確保你在漲潮的時候去!)我們也喜歡在小瀑布前喝酒度過快樂時光,欣賞火舞。我想說的是,在我們入住期間,我們遇到了一些服務失誤,但管理層很好地聽取了我們的反饋,並採取了最好的措施把事情辦好。即便如此,我們也不能給我們的住宿評5星,但是我們很樂意再去拉古娜酒店看看我們是否能得到我們想要的5星蜜月。

感謝 vapham08
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
Lagunanusaduabali,拉古娜度假村 的 General Manager,回應了這篇評論已於 2018年11月9日 回應
Google 翻譯

Dear vapham08,

Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali!

Thank you for choosing The Laguna as the resort for your honeymoon and also thank you for sharing your wonderful experience on TripAdvisor.

We are so grateful by hearing your positive feedback in regards to the beautiful villa, beach, pristine beach, drinks at Cascade bar with afternoon entertainment which were so nice.

Once again, thank you for staying with us and we look forward to welcoming you back to celebrate your anniversaries to come.

With my kind regards,
Lucia Liu
General Manager

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評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來。 查看英語原文
2018年10月21日的評論 透過行動裝置

這是一個超級棒的度假勝地!房間可以通向拉古娜入口,非常完美,您可以直接從房間進入到拉古納泳池,這個度假勝地非常非常棒,裏面的工作人員也特別友好,你被招待的就像深處在另一個世界里。

1  感謝 twittebrock
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.de 查看原文
Lagunanusaduabali,拉古娜度假村 的 General Manager,回應了這篇評論已於 2018年10月22日 回應
Google 翻譯

Dear twittebrock,

Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali!

We would like to thank you for your kind review which motivates us to continuously provide a high standard of service to our guests. We are delighted to know that you had a wonderful stay and enjoyed our resort facilities and the most important is the attentive and friendly service rendered by our team.

Together with The Laguna team, thank you for residing with us and we look forward to welcome you back to our resort and once again provide you with another memorable, excellent and enriching holiday experience.

With my kind regards,
Lucia Liu
General Manager

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2018年10月10日的評論

酒店的泳池很棒很方便,私人沙灘的水很乾淨但太淺。服務很好,在深夜時前檯的職員幫了我一個大忙,非常感謝!但房間看起來沒有五星級酒店的感覺,算是偏貴了。駕車出入酒店每次都要關掉引擎檢查,不太方便。

客房秘訣: 最低層的lagoon access room
住宿日期: 2018年9月
  • 旅程類型: 好友出遊
    • 地點
    • 舒適度
    • 服務
感謝 louischan614
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。
Lagunanusaduabali,拉古娜度假村 的 General Manager,回應了這篇評論已於 2018年10月11日 回應
Google 翻譯

Dear Louischan614,

Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali!

Thank you for sharing your experience with us on TripAdvisor.
It is such a delight to learn that you have had a wonderful time during your stay with us.
We are truly pleased that you have been so kind as to mention the things you liked best about us, such as private beach, cleanliness, swimming pools, cleanliness of private beach and excellent service rendered by our team.
Further, we have well noted on your feedback for our improvement which we really appreciated.

Once again, thank you very much for choosing The Laguna as your accommodation during your visit to beautiful Bali and we hope, you will still allow us to welcome you back to our resort in a not so distant future and to provide you with an indigenous, rare and enriching holiday experience that have made us a Luxury Collection Resort & Spa.

With my kind regards,
Lucia Liu
General Manager

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2018年10月7日的評論

泳池很棒,環繞著整間酒店,像一條運河,挺特別
到處可見松鼠和火雞,很有趣
酒店的私人沙灘很乾淨,水很清澈,但水很淺....
多數都是看到外國住客
以這個價錢來說,房間裝潢需要翻新,燈光太暗

住宿日期: 2018年9月
  • 旅程類型: 好友出遊
    • 地點
    • 睡眠品質
    • 服務
感謝 lingvip
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。
Lagunanusaduabali,拉古娜度假村 的 General Manager,回應了這篇評論已於 2018年10月8日 回應
Google 翻譯

Dear lingvip,

Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali!

It is a pleasure to learn that you had an enjoyable experience with us on your recent stay and thank you for highlighting on the direct pristine pools around the resort, excellent food and the services extended by our associates. We are grateful for your kind words as they are an encouragement for our team to continuously deliver a true luxury experience to our esteemed guests.

Thank you once again for inspiring the others and we looking forward to welcoming you back to experience a wonderful holiday with us.

With kind regards,
Lucia Liu
General Manager

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