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阿爾卡酒店(瓦拉納西)
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索美特支付賓館(瓦拉納西)
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拉胡爾招待所(瓦拉納西)
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Shiva guest house(瓦拉納西)
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1 - 6 則評論,共 248
此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
2018年6月1日

最近從瓦拉納西機場去辛格勞利的時候在這家酒店住過,坐落在神聖的恆河邊。遠離市中心的嘈雜。但是打車去市中心或是機場很方便。酒店的停車場很充裕,裏面很漂亮,菜品很可口。房間很寬敞,裝潢的很好。是瓦拉納西市的一個好選擇。

感謝 Abhijit L
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.in 查看原文
VishalDVNS,格雷普韋恩酒店 的 Front Office Manager,回應了這篇評論2018年6月3日 已回應
Google 翻譯

Dear Mr. Abhijit L,

Thank you for sharing your feedback on TripAdvisor and for your kind words of appreciation.

We are delighted that the hotel, it’s service standards and food were up to your expectations.

Your kind words of appreciation have been shared with the Management Team . Thank you for this encouragement.

It was indeed a pleasure to have you with us and we look forward to welcoming you back to "Grapevine, Varanasi" soon.

Kind Regards,
Vishal Dwivedi

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
2018年4月23日 透過行動裝置

這次體驗還不錯,但是他們應該更多關注通過app軟件預訂的客人...我通過booking.com預訂的,但是他們沒有給我安排房間,當我問及的時候,他們開始找各種借口...

感謝 lawrens543
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.in 查看原文
VishalDVNS,格雷普韋恩酒店 的 Front Office Manager,回應了這篇評論2018年4月27日 已回應
Google 翻譯

Dear Reviewer,

Thank you for sharing your feedback on TripAdvisor and for your kind words of appreciation. I do thank you for your time to intimate us about your experiences at Grapevine.

We have made a note of your comment with concern regarding your room allotment. The issue highlighted by you has been taken up sternly with the concerned staff. Trust this lone incident in no way would dilute your association with the Grapevine, Varanasi. We will make sure that you carry back better memories of your visit with us in the future, and towards this please allow us to be of service to you once again.

It was indeed a pleasure to have you with us and we look forward to welcoming you back to Grapevine, Varanasi soon.

Kind Regards,

Vishal Dwivedi

回報不適當的回應
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此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
2018年4月3日

我們參加“Webjet迷人的北印度和瓦拉納西15日之旅”,這是旅行的一部分,我們不幸地住了2晚。我們住在一個沒有自然光的房間,唯一的窗戶面朝一個小庭院,對面也是一個房間,所以沒法拉開窗帘。房間里的水壓很小,酒店的位置去哪裡都不方便。工作人員很友好,房間也很乾凈。床和枕頭也很好。餐廳不太符合西方人的口味,早餐選擇也有限。

感謝 TIFFYBrisbane
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.in 查看原文
VishalDVNS,格雷普韋恩酒店 的 Front Office Manager,回應了這篇評論2018年4月4日 已回應
Google 翻譯

Dear Guest,

Thank you for sharing your feedback on TripAdvisor and for your kind words of appreciation & Suggestion. I do thank you for your time to intimate us about your experiences at the Grapevine, Varanasi.

We have made a note of your comment with concern regarding Services experience. The issue highlighted by you has been taken up sternly with the concerned head of the department. Trust this lone incident in no way would dilute your association with the Grapevine. As you know view of the rooms is depends upon rooms availability of the day, as in the inventory few of the rooms have in-side view & this was in a busy occupancy dates however as soon we got a room we have shifted to a outside view rooms which was facing to our green lush lawn, the water pressure in washroom was rectified with our maintenance team upon your complain same time & we have not got any complain or request again if there was an issue with the water pressure, we are live 24 hrs to make our guest stay comfortable & relaxed.

We will request you to not hold such negative feedback's for your any of the future stay.

It was indeed a pleasure to have you with us and we look forward to welcoming you back to Grapevine, Varanasi soon.

Kind Regards,

Vishal Dwivedi

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此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
2018年3月16日

從在Ramnagar Ghaut的免費接送到快速登記入住,你會像被催眠一樣被送到Varanasi一家真正的酒店。擁有各種設施的優秀房間,包括瓶裝礦泉水,無線網絡,還有一份選擇豐富的很棒的早餐。他們的餐館也很棒,我唯一能找到的缺點是他們的服務員有點疲倦,好像勞累過度似的。他們在前台接待處制定旅行安排。外國客人應該住在這裏,可以省錢,而不是呆在山路酒店,那些酒店的設施很少,而費用幾乎是這裏的兩倍。你可以從Ramnagar乘坐一艘渡船到對面的看日出或日落的遊船上,如果自己願意可以乘出租車回來。物有所值。前台的工作人員會立即滿足你的要求。

1  感謝 pilgrim_gsa
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.in 查看原文
VishalDVNS,格雷普韋恩酒店 的 Front Office Manager,回應了這篇評論2018年3月17日 已回應
Google 翻譯

Dear Guest,

Thank you for sharing your feedback on TripAdvisor and for your kind words of appreciation.

We are delighted that the hotel, it’s service standards and food were up to your expectations.

Your kind words of appreciation have been shared with the hotel team. Thank you for this encouragement.

It was indeed a pleasure to have you with us and we look forward to welcoming you back to "Grapevine, Varanasi" soon.

Kind Regards,
Vishal Dwivedi

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
2018年1月10日

這是一家現代化的新酒店,所有的設施都是為那些想在瓦拉納西待幾天的遊客準備的。接待人員很有幫助,在飯店也是一樣。他們對客人非常小心,超出了每個人的期待。謝謝你們讓我在瓦拉納西的停留如此美好!

感謝 berceanualina
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.in 查看原文
VishalDVNS,格雷普韋恩酒店 的 Manager,回應了這篇評論2018年1月13日 已回應
Google 翻譯

Dear Guest,

Thank you for sharing your feedback on TripAdvisor and for your kind words of appreciation and that you enjoyed the experience at Grapevine, Varanasi.

Your kind words of appreciation reaffirm our belief that Grapevine is indeed a Tribute to the glory of Varanasi, India.

It was indeed a pleasure to have you with us and we look forward to welcoming you back to Grapevine, Varanasi soon.

Kind Regards,
Vishal Dwivedi

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
2017年12月13日 透過行動裝置

我在這裏住過很多次,住的很好,在這家酒店很愉快。環境舒適,工作人員真的很樂於助人,是很好的照顧者。酒店的餐飲服務非常好,Mirtunja先生的餐館的工作人員非常慷慨和熱情。接待人員也很好。但浴室配件不如我在瓦拉納西的百老匯酒店入住時的那麼好,因為已經客滿了,所以相比起來好多了。

感謝 Kanwarroop S
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.co.uk 查看原文
VishalDVNS,格雷普韋恩酒店 的 Manager,回應了這篇評論2017年12月29日 已回應
Google 翻譯

Dear Mr. Singh,

Greetings from Hotel Grapevine, Varanasi!

We thank you for choosing Hotel Grapevine as your preferred choice of accommodation in Varanasi and sharing your valuable feedback with us.

We are truly delighted with your generous compliments about the experience of our prompt services and affectionate hospitality.

Your valuable feedback is shared with the entire team as an encouragement to deliver the continued level of services to all our esteemed valued guests.

We are awaiting to welcome you again soon at Hotel Grapevine, Varanasi.

Kind Regards,
Vishal Dwivedi
Duty Manager

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