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The Westin Hyderabad Mindspace
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海得拉巴飯店(海德拉巴)
US$92
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1 - 6 則評論,共 1,799
一位來自中國的 TripAdvisor 會員
評論過2 週前評論 透過行動裝置

此評論僅代表旅行者個人的主觀意見,並不代表TripAdvisor以及其合作夥伴的意見。原文語言為中文,源自www.tripadvisor.cn 查看原文
thewestinhyderabad,The Westin Hyderabad Mindspace 的 General Manager,回應了這篇評論2 週前評論 已回應
Google 翻譯

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
評論過2017年11月4日 透過行動裝置

很棒的酒店。我是我生日的時候來這裏居住,酒店地理位置優越,服務很棒,酒店很友好而且樂於助人。泳池也很棒,還有浴床。服務很棒。酒吧員工人也很好,很禮貌、服務很棒。感謝你們所有人,讓我們的生日變得這麼棒!

感謝 ayush n
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
thewestinhyderabad,The Westin Hyderabad Mindspace 的 General Manager,回應了這篇評論2017年11月6日 已回應
Google 翻譯

Dear ayush n,
Thank you for taking the time out to share with us your valuable feedback.
We are delighted that you enjoyed ringing in your birthday with our team of attentive ladies and gentlemen. It has been a pleasure being a part of the celebrations and thank you once again for letting us make it a memorable event for you.
The teams at Seasonal Tastes as well as Mix were delighted to witness your happy smile!
We look forward to welcoming you once again at The Westin Hyderabad Mindspace for another memorable experience!
Regards,
Rohit Dar,
General Manager,
The Westin Hyderabad Mindspace.

回報不適當的回應
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評論過2017年10月14日 透過行動裝置

酒店入住很愉快。所有的人都很好,服務也很棒。自助早餐也很好。特別感謝特別感謝行政酒廊廚師Pruthvi和服務員Samees。一切都很愉快。我會再來的。

感謝 Kimmo M
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.fi 查看原文
thewestinhyderabad,The Westin Hyderabad Mindspace 的 General Manager,回應了這篇評論2017年10月16日 已回應
Google 翻譯

Dear Kimmo M,
Thank you for taking the time out to share with us your valuable feedback. We are delighted to read you enjoyed your stay at The Westin Hyderabad Mindspace!
Delighted that you enjoyed our Executive Lounge located on the 25th floor. Thank you for the special mention of our Food & Beverage associates, we value them as assets and take great pride in having them on board with us.
Glad you liked our Breakfast Buffet at Seasonal Tastes indeed it is an extensive one, catering to all the different nationalities staying with us.
On your next stay do drop by at The Heavenly Spa for the ultimate rejuvenation package we offer that will leave you with a sense of well being long after your check out.
We look forward to welcoming you once again at The Westin Hyderabad Mindspace for another memorable experience.
Regards,
Rohit Dar,
General Manager,
The Westin Hyderabad Mindspace

回報不適當的回應
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此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
評論過2017年9月23日

因公出差去Hyderabad,選擇住在這家酒店。酒店的員工們待客友好熱情,樂於助人。這裏的每個工作人員都彬彬有禮,竭盡所能幫助客人,最讓我感動的是好心的管家。我真希望自己能知道他的名字可以直接致電錶示感謝(我入住的時間是9月17日這一周,房號1227)。每天的早餐都很棒,食物種類豐富。我最喜歡去糕點攤和煎蛋台。我覺得唯一一個需要改進的地方是早上的咖啡服務。想喝一杯咖啡需要等很長時間。我們往往都吃完早飯了,還得繼續等待自己的第一杯咖啡。

感謝 Shawn F
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
thewestinhyderabad,The Westin Hyderabad Mindspace 的 General Manager,回應了這篇評論2017年9月25日 已回應
Google 翻譯

Dear Shawn F,
Thank you for taking the time out to share with us your valuable feedback. It exhilarates us when we receive such feedback highlighting the service extended at The Westin Hyderabad Mindspace.
Indeed the associates working at The Westin Hyderabad Mindspace are immensely hard working with a keen sense to go out of their way to help serve you better!
We are sorry to read you experienced a delay in your morning coffee not reaching you in time, i have taken this up with the team and I assure you that this will not happen again.
On your next stay do drop by at The Heavenly Spa for the ultimate rejuvenation package we offer that will leave you with a sense of well being long after your check out.
Regards,
Rohit Dar,
General Manager,
The Westin Hyderabad Mindspace

回報不適當的回應
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此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
評論過2017年8月30日 透過行動裝置

我在這裏總共呆了五個星期,我得說他們確實提供了優質的客戶服務。從提供参觀地點的信息以及安排交通出行遊覽整個城市,他們真的讓你感到備受歡迎。每天早上的早餐有很多選擇,滿足你的每個味蕾,甚至你可以自己做煎蛋。房間很寬敞,當試圖去調整時間的變化時,他能夠房間變黑,是額外的加分項。酒店內有幾家餐廳可供選擇,客房服務選項菜單上有各種各樣的項目可選。

1  感謝 George A
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
thewestinhyderabad,The Westin Hyderabad Mindspace 的 General Manager,回應了這篇評論2017年8月31日 已回應
Google 翻譯

Dear George A,
Thank you for taking the time out to share with us your valuable feedback. We are delighted to read you thoroughly enjoyed your stay with us at The Westin Hyderabad Mindspace.
Glad to know you found the service extended by the associates at The Westin Hyderabad Mindspace to your utmost satisfaction. The concierge team work relentlessly providing you with information for the city of Hyderabad and organizing cars for your commute, we value them as assets and take great pride in having them on board with us.
Indeed the breakfast spread is an extensive one, catering to all the nationalities who stay with us. Glad you found our recently renovated room to your liking, being solely designed for your all round wellness. The feature to darken your room during the midst of the day is to help you recover from jet lag after your long travel.
On your next stay do drop by at The Heavenly Spa for an energizing spa therapy session that will leave you with a sense of well being long after your check out.
We look forward to welcoming you once again at The Westin Hyderabad Mindspace for another memorable stay.
Regards,
Rohit Dar,
General Manager,
The Westin Hyderabad Mindspace

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
評論過2017年8月12日 透過行動裝置

想受到差勁的接待嗎?想跟員工打架嗎?來這裏吧。昨晚我來了Westin,因為它隸屬於Marriott集團,但你在這兒的待遇根本完全不同。這裏的經理根本不知道自己的員工在干什麼,根本就沒有Marriott集團的那種好客。這裏只有不負責任的經理,還有總想跟客人打架的員工。

感謝 chris a
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com.au 查看原文
thewestinhyderabad,The Westin Hyderabad Mindspace 的 General Manager,回應了這篇評論2017年8月14日 已回應
Google 翻譯

Dear chris a,

Thank you for taking the time out to share with us your valuable feedback. We are sorry to read you did not find The Westin Hyderabad Mindspace to your liking.
Your issue regarding the staff has been escalated with the department and I am personally looking into this and will ensure such a scenario is never repeated again.
Do let us know a convenient time for us to touch base with you as we would like to offer you our sincere apologies and understand your requirements with the hope to restore your faith in us.
We hope you give us another opportunity to serve you.

Regards,
Rohit Dar,
General Manager,
The Westin Hyderabad Mindspace.

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