我已經獃著這裏5天了,房間里的一切都是令人驚艷的,一切問題的起源從招待處的夜班值班經理和他的名字是伊斯兰教開始。當我們回到酒店凌晨三點左右,我們的朋友和我們我們通過旅行社訂了，我們給他錢額外的床和各種解決方案。當我們決定訂一個新房間的時候，他說入住手續將在下午12點開始，我們需要在大廳等9個小時！！！雖然酒店是空的，但也有可入住的房間，因為它的淡季很可怕，我想人們會去度假的。所以如果沒人能去的話，我建議人們去選擇另一個地方，比如斯特拉德酒店（Stella De Hotel）。
Thank you for sharing your review of your recent stay with us. I would like to inform you that after receiving your comment we reviewed the issue which you highlighted very close and we found out that our night manager informed you that if your friend want to check in immediately it will be calculated as one night since check in time is 15:00 and check out is 12:00 noon, as you were at the desk at 03:00, you can notice it is almost 12 hours difference; that’s why he offered you the two options, to check in immediately or to check in next day, and it was your decision to not check in immediately and to wait next day, we understand that waiting 9 hours to check in is frustrating, but our record doesn’t show that your friend checked in after, which means that no one waited 9 hours.
Thank you again for your feedback and for being our guest.
Admin. Asst. to GM
今年的3月14日到19日，我們一直住在復興酒店。由於它是萬豪集團的一部分，我們可以昇級到一個套間。很好! !我們喜歡他們的遊泳池和海灘，甚至還利用了他們的潜水設施。紅海是令人驚嘆的，即使你從岸邊潜水。我看到了5個海豚的特寫鏡頭！我們也必須強烈推薦他們的意大利餐廳和廚師！！！我們享受着她的美食和服務，並用提拉米蘇款待我們！哇! ! ! ! !商店裡有一些很好的珠寶，所以我的妻子也很支持他們！！！
Dear valued Guest,
Greetings from Renaissance Sharm El Sheikh Golden View Beach Resort.
Thank you so much for your stay with us and for your nice review.
We are happy to know that you enjoyed our service and facilities and that in general we made your holiday a fantastic one.
We liked to hear that you found our resort well maintained, and that you enjoyed our wide selection of food at main restaurant, as well in the Il Palio Italian restaurant.
All the team members at Renaissance Sharm El Sheikh are looking forward to welcoming you back again soon and remain at your service.
Renaissance Sharm El Sheikh Team