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1 - 6 則評論,共 1,440
評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來。 查看英語原文
3 週前評論

員工非常優秀-甚至清潔工都竭盡所能讓我們住的舒服。遊泳池是鹽水,有遮陽頂,因此它可以完美地抵禦熾熱的柬埔寨的陽光。早餐的食物是我吃過最棒的酒店早餐之一。真是一流的地方,謝謝。

感謝 MaryLynn B
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來。 查看英語原文
2018年10月4日的評論

客戶服務是高於一切的!大多數員工都知道我們的名字,每天都和我們打招呼。他們真的照顧了我們的一切需要。房間比普通房間大一點,空調也很好。開放式布局有足夠的隱私,但對情侶來說可能是最好的。早餐是定製的。總的來說,那裡的設施很好,但是是員工讓薩萊成為了一個特別的地方!

感謝 Dan H
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
Sarai R,薩萊度假村及Spa 的 Manager,回應了這篇評論4 週前評論 已回應
Google 翻譯

Dear Dan H,

Greetings from Sarai Resort and Spa!

Thank you so much for your stay with us recently and share your great experience on tripadvisor.com. We do hope you had a wonderful trip while visiting the kingdom of wonder.

It was our great pleasure to hearing that you enjoyed your stay and our services provided by our team while staying with us here. Thanks for your good comment and compliment about our room, breakfast, facilities and especially our top-notch customer service which is above and beyond your expectation. Therefore, we will definitely share your great comment to our Sarai family members as it is a good inspiration to encourage them to work harder in order to satisfy our guests' needs and to make them feel like home.

On behalf of the entire team of the resort, i would like to thanks for your kind support to our Sarai family. As may already knew that Sarai is charitable hotel due to the revenues that we made every month are generated to support to local communities and charities such as water filter system, building and its maintenance etc… ( as per poster placed in our hotel lobby about Sarai CSR) and we also support to 3 other nonprofit schools in Siem Reap city such as one kindergarten named as RAINBOW SCHOOL, one primary school named as NIBC (New International Builder Community) these two schools are for young local students at the country side and one more academic institute named as NIBI (New International Bethany Institute) this institute is offered the full scholarship to every adult learners not only Cambodian but also from South East Asia such as this year we’ve got some students from Cambodia, Laos, Myanmar and Thailand.

Once again, thank you so much for helping our Sarai family on this contribution by staying with us while visited Siem Reap, Cambodia.

We do hope that you will be back to visit Siem Reap and stay with us again in the near future.


Best regards,

Meas Bunrong
Room Division Manager

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來。 查看英語原文
2018年9月28日的評論 透過行動裝置

在暹粒有這麼多的酒店選擇之後,我必須說這家酒店是最好的!特別要感謝坤先生,在去酒店的路上和你聊得很開心,然後是梅內亞女士,在到達時她的微笑很熱情。實際上所有的員工都很好。感謝你們提供的精彩體驗!早餐很令人驚訝,值得去嘗一嘗!好吃,真的很棒!我很快就會回來!

感謝 uglyme1904
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
一位來自中國的 TripAdvisor 會員
2018年9月17日的評論 透過行動裝置

此評論僅代表旅行者個人的主觀意見,並不代表TripAdvisor以及其合作夥伴的意見。原文語言為中文,源自www.tripadvisor.cn 查看原文
評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來。 查看英語原文
2018年9月14日的評論 透過行動裝置

我受到了Phillip和Menea的熱情歡迎,因為是我的生日,他們把我的房間昇級為套房。工作人員十分友好、人超好。Dara非常友好、樂於助人。他把我當成朋友那樣聊天。泳池超棒的。酒店非常乾淨,物有所值。只有一點,要是衛生間有坐浴盆就更好了。除此之外,我都非常滿意。床又大又舒服,空調運行良好,熱水/冷水浴都很好。

2  感謝 SHAYNE KARLET F
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com.ph 查看原文
Sarai R,薩萊度假村及Spa 的 Manager,回應了這篇評論2018年9月15日 已回應
Google 翻譯

Dear SHAYNE KARLET F,

Greetings from Sarai Resort and Spa!

Thank you so much for your stay with us recently and share your great experience thru TripAdvisor while visiting Siem Reap Cambodia.

It was our pleasure to have you as a guest as at Sarai Resort and Spa and we are delighted to hearing that you enjoyed your stay and services provided by our team while staying with us here. Thanks for your comment about our suite room as the bed is comfortable, aircond, hot & cold water are working very well. As for your request about bidet or spray in toilet it was in our project and now we are working on it so do hope it will be ready soon in next few months. We also thanks for your compliment to our staff such as Phillip, Menea and Dara we will definitely share this compliment to them because it is a good encouragement and inspiration to make them feel more happy and work more hard to provide the best personalized service to every customer during stay.

On behalf of the entire team of the resort, i would like to thanks for your kind support to our Sarai family. As may already knew that Sarai is not a 100% business hotel due to the revenues that we made every month are generated to support to local communities and charities such as water filter system, building and its maintenance etc… ( as the poster placed in our hotel lobby about Sarai CSR) and we also support to 3 other nonprofit schools in Siem Reap city such as one kindergarten named as RAINBOW SCHOOL, one primary school named as NIBC (New International Builder Community) these two schools are for young local students at the country side and one more academic institute named as NIBI (New International Bethany Institute) this institute is offered the full scholarship to every adult learners not only Cambodian but also from South East Asia such as this year we’ve got some students from Cambodia, Laos, Myanmar, Thailand and Vietnam. So thanks for being a part of our Sarai family on this contribution by staying with us while visited Siem Reap, Cambodia.

We sincerely hope that you will be back to visit Siem Reap, Cambodia and stay with us again in the future.


Best regards,

Meas Bunrong
Room Division Manager

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來。 查看英語原文
2018年9月3日的評論 透過行動裝置

這個酒店超出了我們的預期。當我們着陸時,他們派了一名司機從機場接我們。這名司機棒極了,非常友好。他們甚至幫我們提前辦理入住,並用一例飲料表示歡迎。前台莉莎超級友好,而且客戶服務超越了標準。所有的員工和服務都很棒。我們擁有了一次真正很好的經驗。我們會再回來的。

感謝 Rothana H
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
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