Thank you for your comments. I'm sorry to read of your disappointment with some of the items that you feel need updating. We are constantly trying to improve the resort. We are currently replacing the patio doors and windows that need replacing and changing out wall coverings. We're glad you approved of the bathrooms! We hope you give us another opportunity in the future! Thank you again!
Thank you for returning to Arrowwood Resort and for the wonderful comments! It's so great to see that your family enjoyed many of the recreation amenities and options that the resort has to offer. Thank you for the comments regarding our staff and housekeeping as well! Our staff loves to read comments like this! We look forward to seeing you again next year!
I"m sorry you were disappointed with your stay with us. Unfortunately we can't always help when a pool is closed down due to an "accident" or maintenance issue. Our guests's safety is our priority so when there's a report of a mishap in one of our pools, we do close it down to ensure that the pool is cleaned, treated and returned to safe levels prior to re-opening. I can certainly understand how this could negatively impact your stay however. I would also like to apologize for your experience with the kids camp. Our guests usually love their time there. I've shared your comments with our Director of Recreation and she will be going through our craft supplies and replacing anything that isn't right. Please contact me if there is anything further we can do to make it right with you!
Thank you for attending a wedding at Arrowwood Resort! Weddings are a specialty of ours, so it's great to know you had a wonderful time! We hope you return to visit us again!
Thank you for the great feedback! I'm sorry you were disappointed with your wrap. I can assure you that it was chicken in your wrap, but I am sorry you didn't like it. We normally get great comments on the food on the Deck Bar, so I'm happy to know you will be back! Thank you again!
Thank you for staying with us during your conference. We appreciate your feedback and are happy to know you enjoyed your room and the amenities that we offer. We are hoping to start renovating our corridors soon as well as the exterior of the building. I'm glad you enjoyed the grounds, now that everything is in bloom, it's especially beautiful at Arrowwood! We hope you return to Arrowwood again in the future!