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1 - 6 則評論,共 2,842
評論翻譯: 此評論由 Tripadvisor 全球志願者翻譯而來。 查看英語原文
2019年10月29日的評論 透過行動裝置

房間類型:有兩個卧室的公寓,提供早餐。入住目的:休閑。入住時長:3天2晚。人數:一家4口。我們通過booking.com預訂了這家酒店,一共花了3700AED。前台工作人員:友好,樂於助人,很熱情。辦理入住快捷順暢。Wifi不需要密碼。早餐有很多種菜品可供選擇。自助餐的部分工作人員不願意提供服務,對客人態度不友好。讓我們談談房間:1. 入住了有2個卧室的公寓,在兩個卧室都有玻璃淋浴間,有些人可能不太喜歡,因為你洗澡的時候房間里的人都會看到。 2.熱水並不熱,我們已經開到了最高溫,水溫基本還是冷的。3.酒店管理人員需要注意一下浴室地板和淋浴區域。4 .床墊太軟了,你在睡覺的時候拉伸會對你的背部和頸部不好。5. 牆上的插座在床頭櫃的後面,而且靠近地板,很不好找,用起來也不方便. 6.洗手池又大又寬,水龍頭和你之間的距離很大,你必須向前彎腰才能洗手.真很不健康,不符合人體工學設計。8.客廳的設施包括潤滑劑和避孕套,我覺得最好放在卧室里,尤其是如果你有孩子的話。9.我們要求移除小冰箱,但是酒店並沒有做,如果你想要移除的話,可以和前台聯繫以下.10.桌面和椅子需要注意以下(加強清潔以及更換),酒店管理人員最好考慮不要使用織物材質的椅子,選擇木製或塑料的椅子,因為它們更容易清潔(餐廳配置). 酒店會給你提供whatsapp號碼,這點很不錯.她們在whatsapp上全天候在線,能夠及時相應.我會推薦這家酒店嗎?坦白講,除非我訂不上其他酒店了,我才會來這裏入住.

感謝 DrHope5
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
HDubaiHotel,迪拜君主酒店 的 General Manager,回應了這篇評論已於 2019年10月31日 回應
Google 翻譯

Dear DrHope5,

First of all, we would like to thank you for your time in letting us know your feedback during your stay. We are happy to know that you find our front desk team to be friendly, helpful and welcoming. We do try our best to ensure that we deliver a seamless experience on every guest arrival. Same as for the accessibility of the wifi access. Our operator team is in-charge of the whatsapp

On the other hand, I do acknowledge the points that you have stated in your review. I do understand that there are some things that we cannot change now due to the design of the room. However, I appreciate you taking the time to highlight this on this review.

I hope that we will still be able to welcome you back in the near future.

Best Regards,
Gonzalo Rodriguez
General Manager

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此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
評論翻譯: 此評論由 Tripadvisor 全球志願者翻譯而來。 查看英語原文
2019年10月27日的評論 透過行動裝置

酒店為我們提供了五星級的服務,工作人員十分專業用心,另外特別感謝咖啡店的Rona和Alena,他們知識淵博,給我們推薦了很多不錯的美食。他們經常會根據我們的訂單情況進行檢查,確保一切正常,最重要的是,酒店環境一塵不染。

1  感謝 Leni_DubaiTourAgent
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.co.uk 查看原文
HDubaiHotel,迪拜君主酒店 的 General Manager,回應了這篇評論已於 2019年10月28日 回應
Google 翻譯

Dear Leni_DubaiTourAgent,

It feels wonderful to receive such positive feedback from our guests and I thank you for taking the time to post and sharing your experience at the H Dubai.

We are so pleased to hear that you have thoroughly enjoyed your visit and that you appreciated the hospitality and assistance of our staff as it is always encouraging for us to learn that guest feel comfort with our service and hospitality. We would like to thank you for your continuous patronage.

Your compliments to Rona and Alena has been shared with them as well. They are very happy to receive your praises.

Best Regards,
Gonzalo Rodriguez
General Manager

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
評論翻譯: 此評論由 Tripadvisor 全球志願者翻譯而來。 查看英語原文
2019年10月22日的評論 透過行動裝置

很棒的酒店,我們在這裏住過好幾次,還沒有對住宿失望過。經理迪佩什·皮薩瓦迪亞確保我妻子為我的生日準備驚喜所需要的一切按計劃進行,我們感謝你的幫助,期待再次入住。

感謝 Iamdatboifresh
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
HDubaiHotel,迪拜君主酒店 的 General Manager,回應了這篇評論已於 2019年10月22日 回應
Google 翻譯

Dear Iamdatboifresh,

It feels wonderful to receive such positive feedback from our guests and I thank you for taking the time to post and sharing your experience at the H Dubai.

We are so pleased to hear that you have thoroughly enjoyed your visit and that you appreciated the hospitality and assistance of our staff as it is always encouraging for us to learn that guest feel comfort with our service and hospitality. We would like to thank you for your continuous patronage. I am happy to know that the birthday surprise was a success!

Your compliments to Deepesh has been shared with him as well. He is very happy to receive your praises.

Best Regards,
Gonzalo Rodriguez
General Manager

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
評論翻譯: 此評論由 Tripadvisor 全球志願者翻譯而來。 查看英語原文
2019年10月21日的評論 透過行動裝置

這家酒店為客人提供了美味佳肴。 這邊有着非常友好的員工(羅德尼和瑪莎),也有非常好的服務,還為我們提供了不同種類的美食。 這邊還設置了室內和室外座位供我們享受。 我最喜歡的食物是羊肉比爾亞尼、金槍魚三明治。這邊的咖啡廳是位於辦公大樓的第四層那邊的。

感謝 bilal1201
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
HDubaiHotel,迪拜君主酒店 的 General Manager,回應了這篇評論已於 2019年10月22日 回應
Google 翻譯

Dear bilal1201,

Thank you so much for taking the time to write a review of The H Hotel and sharing it with the TripAdvisor community.

We are truly delighted that you had such an enjoyable and memorable visit at the Urban on 4. Such positive feedback is an amazing way to help encourage and motivate our colleagues. Thank you for your wonderful comments about Marsha and Rodney. I am sure that they will be very pleased with your great feedback.

I am glad to know that you loved the Lamb Biryani and Tuna Sandwich. Your compliments shall reach our kitchen team as well.

Thank you once again and we look forward to welcoming you back to The H Dubai again soon.

With my best personal regards,

Gonzalo Rodriguez,
General Manager

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
評論翻譯: 此評論由 Tripadvisor 全球志願者翻譯而來。 查看英語原文
2019年10月21日的評論 透過行動裝置

我們點了個雞肉蘑菇派,火雞火腿夾心三明治,越南蝦肉沙拉和奇亞籽(口感清脆幾乎無氣味,可直接食用)。菜品的味道很不錯,尤其是雞肉蘑菇派還有沙拉里的新鮮蔬菜。員工(Rodney, Scheme和Marsha)也非常友好,服務很到位。我們肯定會再來這裏就餐的!繼續加油,朋友們!

感謝 jorelpacog
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
HDubaiHotel,迪拜君主酒店 的 General Manager,回應了這篇評論已於 2019年10月22日 回應
Google 翻譯

Dear jorelpacog,

It feels wonderful to receive such positive feedback from our guests and I thank you for taking the time to post and sharing your experience on Tripadvisor.

I am delighted to hear that my team at the Urban on 4 has well looked after you daily. Your compliments about our hotel and attention to customers is well received. Marsha, Rodney and Scheme are indeed a gem in the hotel to work with!

Once again, thank you for your support from all of us at The H Dubai, we look forward to welcoming you everyday.

With my best personal regards,

Gonzalo Rodriguez,
General Manager

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
評論翻譯: 此評論由 Tripadvisor 全球志願者翻譯而來。 查看英語原文
2019年10月20日的評論 透過行動裝置

迪拜君主酒店給我提供了一杯好喝的熱巧克力,這裏的氛圍和服務都很棒,非常讓人放鬆。這家酒店很安靜,你一定會感覺很輕鬆的。特別是“羅娜”用溫暖的微笑歡迎我。她友好的服務給我留下了深刻的印象。我計劃將在很快再來入住。

感謝 JoeyatUAE
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.co.uk 查看原文
HDubaiHotel,迪拜君主酒店 的 General Manager,回應了這篇評論已於 2019年10月22日 回應
Google 翻譯

Dear JoeyatUAE,

It feels wonderful to receive such positive feedback from our guests and I thank you for taking the time to post and sharing your experience on TripAdvisor.

We are so pleased to hear that you have thoroughly enjoyed your visit at The Gallery and that you appreciated the hospitality and assistance of our staff as it is always encouraging for us to learn that guest feel comfort with our service and hospitality.

Your compliments to Rona has been shared with her. She is happy to know that she made a difference on your visit.

Best Regards,
Gonzalo Rodriguez
General Manager

回報不適當的回應
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