We regret to know that we are unable to meet your expectations during your stay with us.
We always aim to provide our valued guest the utmost satisfaction, and such concern are valuable and will help us to better our services. We do apologize for any inconvenience that may have caused.
We hope that this experience will not deter you from using our hotel in the future and we look forward to seeing you again at the Towers Rotana - Dubai and assure you of our best attention and services at all times
Dear Derek F,
Thank you for choosing Towers Rotana Dubai and for sharing your wonderful feedback on Trip Advisor
I am thrilled to know we were able to make your anniversary special as you are and we are delighted that your first impression was great and will not be the last. We truly appreciate your remarks, glad that your stay was perfect and memorable one.
We hope to see you back again in Dubai very soon.
Thank you for choosing Towers Rotana Dubai and for sharing your feedback on Trip Advisor.
We truly appreciate your valuable and positive feedback which will help us to constantly improve. Meantime, we passed on you compliments to our team who were most pleased of your gesture. It was a pleasure for us to have you as our guest, and we are looking forward to welcoming you again.
地理位置很棒，步行可到地鐵站。抵達和離開酒店時，（服務）團隊都很友好，特別是 Elsa、Elsie和Sajjad。早餐和晚餐的食物選擇都是高水準和多樣化的，還有主題之夜。服務人員待人親切，沒有咄咄逼人。房間清潔達到標準並有有空間放置行李。不一樣的是我們房間可以看到路邊。Longs bar（酒吧）令人格外驚喜。
Thank you for choosing Towers Rotana Dubai on your birthday break and for sharing your positive feedback on Trip Advisor.
We are very delighted to know that our service met your expectations. We passed on your compliments to Elsa and Sajjad who were most pleased of your gesture. We are very thankful for your kind remarks to our facilities and most especially the high quality of food serve in Flavours and Long's bar.
We look forward to see you back again in the near future.
Thank you very much for sharing your wonderful experience here on Trip Advisor.
We are very pleased that your overall stay was great. It was our pleasure to have you with us and happy that our service met your expectations. We passed on your compliments to our team most especially to April and Winnie in the Club Rotana Lounge who were most pleased of your gesture. We hope to see you back again for another memorable experience.
Thank you for taking the time to share your wonderful experienced in Towers Rotana Dubai.
We are very happy to know that you had a great stay with us. We deeply appreciate your nice comments to Towers Rotana Dubai. Your kind remarks to our services and facilities will go a long way in motivating our entire team, and it will be always a pleasure to have you as our valued guest at anytime.
We look forward to welcoming you again very soon.