Dear Tim D,
Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. My team and I hope to welcome you back soon and we assure you that will do our best to make your future stay with us as pleasant as possible.
We thank you so much for your comment! It is always a pleasure for us to find out that one of our Guests had a very comfortable stay in our hotel! My team and I are really glad that you found at Pullman Bucharest the quality that you were looking for and we all hope to have the opportunity to welcome you back here soon.
Thank you very much for staying with us and for sharing your review of Pullman Bucharest. We are happy to find out that you enjoyed your stay in our hotel and that you liked the services that we offer. It encourages us to continue to offer only the best of quality to all of our Guests.
We are looking forward to your next visit!
Dear Matthew C.,
Thank you for your kind review of your stay at Pullman Bucharest. My team and I are happy that you overall enjoyed the charm and atmosphere of our hotel and we really hope that we will have the opportunity to welcome you back here soon.
First of all, thank you for having chosen our hotel during your stay in Bucharest and for having taken the time to review it. Please allow me to express my sincerest apologies for the problems that you have encountered during your stay. Here, at Pullman, we strive to provide a superior service experience for every Guest, therefore your feedback is very important to us. I assure you that your comment will be discussed with our entire team and we will try to find the best solutions in order to ensure the well-being of all of our Guests.
We really hope to welcome you back at our hotel, so that we get a chance to show you that this was not the kind of experience that we usually intend for our Guests.