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布加勒斯特雅典娜宮希爾頓酒店
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Europa Royale Bucharest(布加勒斯特)
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大碼頭商務中心(布加勒斯特)
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Hotel Michelangelo(布加勒斯特)
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Hotel Horoscop(布加勒斯特)
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年代飯店(布加勒斯特)
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1 - 6 則評論,共 2,180
此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
評論過5 天前評論

我在這家酒店的行政樓層住了六個晚上,這裏一切都挺好的,沒有任何可抱怨的。床非常舒適,房間很乾凈,提供免費瓶裝水並且每天還會補充上。這裏的行政貴賓廳非常好,供有飲料和清淡食物或小點心。這裏包含早餐,早餐很豐富,品種繁多,味道鮮美。酒店位置很好,附近有餐廳、商店和景點。我以後還會再次住在雅典娜宮酒店希爾頓酒店的。布加勒斯特是個美麗的城市,確實值得一遊。

感謝 AZglobetrotter
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
Hilton_Bucharest,布加勒斯特雅典娜宮希爾頓酒店 的 General Manager,回應了這篇評論今天 已回應
Google 翻譯

Dear AZglobetrotter,

Thank you for sharing your feedback regarding your recent stay at Athénée Palace Hilton Bucharest. We are pleased to hear that your experience at our hotel reflected the high standards of our brand.

We are delighted to learn that we were able to offer you a memorable stay. Our mission is to constantly improve the quality of our services in order to meet and exceed our guests' needs, therefore to create a rewarding experience, and your comments prove that we succeeded in doing that.

Once again we thank you for your feedback and we look forward to the great pleasure of welcoming you again at our hotel, on your next trip to Bucharest.

Kind regards,
Rainer Gieringer
General Manager

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此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
評論過2 週前評論

酒店非常優雅且位於城市中心,建築風格呈藝術派。房間很寬敞,而且配有常見的現代化設備(除了USB插口),甚至還有一個浴室!員工們樂於助人而且知識淵博。很高興能儲存行李。早餐很棒,但是其他兩餐,除非是在報銷賬單上,不然還是去當地的酒吧或者是飯店吃吧。

感謝 Kiwipeter_10
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.co.nz 查看原文
Hilton_Bucharest,布加勒斯特雅典娜宮希爾頓酒店 的 General Manager,回應了這篇評論1週前 已回應
Google 翻譯

Dear Kiwipeter_10,

Thank you for choosing Athénée Palace Hilton Bucharest and for taking the time to share your experience with the TripAdvisor community.

Your comments about our hotel were very much valued. It is our main commitment to ensure we are constantly providing you with the best service and it is truly rewarding to have achieved this once again.I t will be my pleasure to share your wonderful feedback with all of the team members, who will be happy to hear that they contributed to the comfort of your experience in our hotel.

We hope to have the pleasure of welcoming you again in the future as well!

Kind regards,
Rainer Gieringer
General Manager

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
評論過3 週前評論 透過行動裝置

這裡是在市中心閑逛的一個聰明選擇,我們在入住的5晚里享受到了高品質服務。房間很乾凈通風,我的丈夫認為健身房比別的同等酒店都要好。早餐很棒,選擇非常豐富。點的蛋餅也很美味,是開啟一整天的好方式。我們在學校舞會附近的房間呆了一個傍晚,感覺太吵了,經理立即為我們更換了房間,員工也很快為我們完成了換房。對於我們的抱怨,他們高效快速的回應和解決讓我們非常滿意。門房員工同意這裏比較吵鬧,但跟我們說這是很不尋常的情況,一年也就一次或者兩次(?!)我很樂意再回來住。

感謝 Charlotte T
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.co.uk 查看原文
Hilton_Bucharest,布加勒斯特雅典娜宮希爾頓酒店 的 General Manager,回應了這篇評論2 週前評論 已回應
Google 翻譯

Dear Charlotte T,

Thank you for choosing Athénée Palace Hilton for your visit in Bucharest and for sharing such a great review. It was a pleasure to read of your overall satisfaction regarding your experience in our hotel.

We are happy to hear that we have met your expectations, both in terms of the facilities and services provided in our restaurants. We welcome your appreciation about our hotel’s location, which is close to many of the city's main touristic attractions. Moreover, we are delighted to hear that our team members contributed to your stay.


Thank you once again for your feedback and we are certainly looking forward to welcoming you back at our hotel.

Kind regards,
Rainer Gieringer
General Manager

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此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
評論過2018年4月18日

我們喜歡選擇廣泛的自助餐,有冷菜也有熱菜。這裡是一個世紀以來的著名地標。我們受到了友好的工作人員的熱烈歡迎,這裡有一種友好的氣氛貫穿始終。在這裏開始令人愉快的一天。

感謝 permia
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.ie 查看原文
Hilton_Bucharest,布加勒斯特雅典娜宮希爾頓酒店 的 General Manager,回應了這篇評論2018年4月25日 已回應
Google 翻譯

Dear permia,

Thank you for sharing your review in regards to your recent stay at Athénée Palace Hilton Bucharest.

Your wonderful comments regarding our location and our Team Members were very much valued. We are proud to mention that our hotel is a beautiful landmark which has maintained the historical atmosphere from 1914. . It was and still is a place where history happened and where history was witnessed.

Wish you safe onward journeys and we look forward to the great pleasure of welcoming you in the future as well!

Kind regards,
Rainer Gieringer
General Manager

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此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
評論過2018年4月15日 透過行動裝置

上周我和我妻子住在這裏。酒店將我們的房間昇級為套房,儘管我們的付費標準是基於不可取消預定的承諾,但在美國時,突然出現了家庭醫療緊急情況,酒店依然答應我們放棄了這個承諾,並對我們的處境表示了完全的同情。喜歡這樣的酒店和工作人員,非常棒——我們會回來的,我強烈推薦這個地方。

感謝 OregonTraveller52046
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
Hilton_Bucharest,布加勒斯特雅典娜宮希爾頓酒店 的 General Manager,回應了這篇評論2018年4月23日 已回應
Google 翻譯

Dear OregonTraveller52046,

Thanks for your kind words on service standard and recommending us to our future guests.
Thank you for sharing your wonderful review with the TripAdvisor community and for recommending us to our future guests.
I appreciate your comments about our hotel and our Team Members. We are passionate about delivering exceptional guest experiences and it is really motivational to learn that you would choose our property again on your next trip to Bucharest.
However, I am sorry to hear that you had to cancel your holiday due to a medical emergency.

We wish you all the best and we look forward to welcoming you again at our hotel.

Kind regards,
Rainer Gieringer
General Manager

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