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布加勒斯特雅典娜宮希爾頓酒店
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1 - 6 則評論,共 2,152
此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
評論過4週前

我們喜歡選擇廣泛的自助餐,有冷菜也有熱菜。這裡是一個世紀以來的著名地標。我們受到了友好的工作人員的熱烈歡迎,這裡有一種友好的氣氛貫穿始終。在這裏開始令人愉快的一天。

感謝 permia
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.ie 查看原文
Hilton_Bucharest,布加勒斯特雅典娜宮希爾頓酒店 的 General Manager,回應了這篇評論3週前 已回應
Google 翻譯

Dear permia,

Thank you for sharing your review in regards to your recent stay at Athénée Palace Hilton Bucharest.

Your wonderful comments regarding our location and our Team Members were very much valued. We are proud to mention that our hotel is a beautiful landmark which has maintained the historical atmosphere from 1914. . It was and still is a place where history happened and where history was witnessed.

Wish you safe onward journeys and we look forward to the great pleasure of welcoming you in the future as well!

Kind regards,
Rainer Gieringer
General Manager

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此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
評論過2018年4月15日 透過行動裝置

上周我和我妻子住在這裏。酒店將我們的房間昇級為套房,儘管我們的付費標準是基於不可取消預定的承諾,但在美國時,突然出現了家庭醫療緊急情況,酒店依然答應我們放棄了這個承諾,並對我們的處境表示了完全的同情。喜歡這樣的酒店和工作人員,非常棒——我們會回來的,我強烈推薦這個地方。

感謝 OregonTraveller52046
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
Hilton_Bucharest,布加勒斯特雅典娜宮希爾頓酒店 的 General Manager,回應了這篇評論4週前 已回應
Google 翻譯

Dear OregonTraveller52046,

Thanks for your kind words on service standard and recommending us to our future guests.
Thank you for sharing your wonderful review with the TripAdvisor community and for recommending us to our future guests.
I appreciate your comments about our hotel and our Team Members. We are passionate about delivering exceptional guest experiences and it is really motivational to learn that you would choose our property again on your next trip to Bucharest.
However, I am sorry to hear that you had to cancel your holiday due to a medical emergency.

We wish you all the best and we look forward to welcoming you again at our hotel.

Kind regards,
Rainer Gieringer
General Manager

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此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
TripAdvisor會員
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評論過2018年3月18日 透過行動裝置

我們來過這裏幾次。總是完全滿意。員工非常有禮貌,房間漂亮,位置完美,在市中心。每晚宴會廳里都會舉辦大型私人或者商業派對,氛圍好。我們會再來的。

感謝 TripAdvisor會員
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.de 查看原文
Hilton_Bucharest,布加勒斯特雅典娜宮希爾頓酒店 的 General Manager,回應了這篇評論2018年3月20日 已回應
Google 翻譯

Dear guest,

Thank you for choosing Athénée Palace Hilton Bucharest and for taking a moment to share your experience.

Your comments about our hotel were very much valued. We are proud to find out that you returned to our hotel and that we were able to offer you a memorable stay. It is our main commitment to ensure we are constantly providing you with the best service and it is truly rewarding to have achieved this once again.

Thank you for your lovely comments and we are looking forward to the great pleasure of welcoming you again at our hotel, on your next trip to Bucharest.

Kind regards,
Rainer Gieringer
General Manager

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此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
評論過2018年3月1日

這家希爾頓酒店不好。酒店的大廳倒是很寬敞,但是房間就太小了,而且房間裝修也很過時。建議酒店把房間重新裝修成符合希爾頓酒店標準的房間。這裏的價錢也太貴,酒店提供的服務跟價錢都不符。

感謝 costel187791
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.it 查看原文
Hilton_Bucharest,布加勒斯特雅典娜宮希爾頓酒店 的 Personal Assistant ,回應了這篇評論2018年3月2日 已回應
Google 翻譯

Dear Costel187791,

Thank you for choosing Athénée Palace Hilton for your stay in Bucharest and for taking the time to share your feedback with the TripAdvisor community.

I was sorry to read of your overall satisfaction regarding your recent stay in our hotel and I would like to apologize for any inconvenience you have encountered.
I am truly disappointed to see we were unable to rise to your expectations with regards of your room. We are proud to mention that our hotel is a prestigious landmark and therefore maintains a specific room style and decoration.
We thank you for your suggestion as we honorably value all your comments as we try to learn from each one of them in order to improve along the way and continually meet the needs of our remarkable guests.

I hope this didn't affected your overall experience in our hotel and hope that you will give us another opportunity of welcoming you to Athénée Palace Hilton.

We wish you safe onward journeys and once again, we thank you for your feedback.

Kind regards,
Adina Ivanescu
Personal Assistant to General Manager

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此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
評論過2018年1月25日 透過行動裝置

酒店的地理位置非常好。所有的服務生都很專業,也很友好。他們總能為你找到解決問題的辦法!酒店的房間設施齊全,有桌椅可供工作,還有迷你酒吧和保險櫃,照明系統很不錯。酒店的健身房和SPA服務也很棒。提供的早餐非常美味。按客人要求烹飪雞蛋的女士特別友好,她製作的食物非常可口。

感謝 mta972
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.fr.tripadvisor.ch 查看原文
Hilton_Bucharest,布加勒斯特雅典娜宮希爾頓酒店 的 General Manager,回應了這篇評論2018年1月29日 已回應
Google 翻譯

Dear mta972,

Thank you for choosing Athénée Palace Hilton for your stay in Bucharest and for taking the time to share your review with fellow travelers.

It was absolutely fascinating to read your amazing comments about our hotel and our team members. We are delighted to learn that we were able to offer you a memorable stay. We are always available to provide an excellent service and it is extremely motivating to see we have met your expectations.

Wish you safe onward journeys and we look forward to welcoming you in the future as well!

Best regards,
Aykut Korkmaz
General Manager

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