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1 - 6 則評論,共 1,189
此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
2017年11月18日 透過行動裝置

在這個令人驚喜的豪宅有着歷史意義的裝飾,被保存良好,就在庫斯科的中心地帶,我絕對對這裏印象深刻!身處在17世紀到20世紀這樣美麗的文化手工藝品中,是一種奢侈。 庭院裝飾精美,酒店本身是一種個寶地!這裏的服務也是頂級的。 總的來說,高度推薦! 感謝您帶給我完美的住宿!

感謝 speeknoevul
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
Romy D,首選酒店&度假村 的 Gerente,回應了這篇評論2017年11月20日 已回應
Google 翻譯

Dear Mrs. Speeknoevul

We wish to express our sincere thanks for taking a few moments of your time to send us your pleasant comments regarding your stay with us and for sharing your nice experience with the TripAdvisor community.

Aranwa Cusco Boutique Hotel Museum is the essence of luxury and comfort in the heart of the Inca city. Built in a colonial mansion of the XVI century, it displays several paintings of the Cuzco school, colonial sculptures and carvings that transport us to the greatness of the time. The elegant rooms are equipped with intelligent oxygen system and heating floor in the bathrooms for a fantastic stay.

No doubt the hotel is a precious gem in several respects: infrastructure, public areas, history, culture, tradition, each rooms are comfortable for the full rest of the passengers and a very important point is the quality of service we offer, caring for you as part of the family.

Thank you for recognizing the kindness and professionalism of the people working. Your high recommendation to our hotel is highly valued and appreciated. We wish you have stayed a little longer as well so you could have more unforgettable experiences with us.

We will look forward to our next opportunity to serve you in your new home!! Thank you for your preference.

Kind regards,
Romy Diaz León
Hotel Manager

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此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
2017年11月9日

我們在去秘魯的旅行途中只在庫斯科的Aranwa精品酒店住了3晚。所有的員工都很友好,樂於助人。雖然酒店看起來像個博物館,但是房間很現代化,非常乾淨。它的地理位置非常便利,距離廣場只有兩個街區,距離商店和餐館僅幾步之遙。早餐很棒。我們很喜歡古柯茶以及酒吧的皮斯科酒。服務一流,工作人員很棒。我強烈推薦。克雷格B.格魯吉亞

感謝 Craig B
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
Romy D,首選酒店&度假村 的 Manager,回應了這篇評論2017年11月10日 已回應
Google 翻譯

Dear Mr. Craig B.

How amazing it is to read your experience with us at Aranwa Cusco Boutique Hotel! We are thrilled that we were able to go above and beyond your expectations and we would definitely love to do it all over again whenever you choose to return. Thank you so much for share your enjoyable experience here on Trip Advisor.

Our hotel is actually ideally located for tourism as most of the popular tourist attractions are less than ten minutes walking from your hotel.

Definitely, you had an extraordinary stay, full of pleasant moments and unique experiences with us. I have passed your comments on to the team who were naturally thrilled to hear that you enjoyed our attentive service, it is important to let you know that they will enjoy reading these and will find them very motivational.

We hope you will come again and we truly look forward to welcoming you back to Aranwa Cusco Boutique Hotel for your next trip to Cusco!!

All the best,
Romy Diaz León
Hotel Manager

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此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
2017年7月29日

我們正在進行一場穿越秘魯的旅行,中途就在這家酒店稍作停留。酒店非常好,看起來很豪華,早餐也非常不錯。加分點:我們在酒店裡住了一個晚上,花了两天的時間去遊玩了彩虹山,然後又回來住了一晚。我們出去遊玩的時候把一些額外的行李寄存在酒店裡,他們毫無怨言,也不額外收取費用,甚至當我們回到酒店的時候他們還主動派人幫我們把行李搬到房間里去。還有一些優點:一般來說,酒店的退房時間最遲是上午九點鐘。但這次,我們需要出發的時間是十點鐘。我們額外多住了一個小時,他們也沒有說什麼(我們提前問了的),也沒有額外收費。最後要說的話:第一天晚上住的時候我們丟了一條褲子在房間里,等我們再回到酒店的時候,很輕易地就找到了。這真是太棒了!

感謝 Matthias A
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.de 查看原文
Romy D,首選酒店&度假村 的 Gerente,回應了這篇評論2017年7月31日 已回應
Google 翻譯

Dear Mr. Matthias A.

Thanks for sharing this lovely review and of course thank you for your time. We're overjoyed to hear you had such a great time with us and in your new home Aranwa Cusco Boutique Hotel.

We appreciate your time in sharing your experience with other traveles through TripAdvisor, we are happy to read all your compliments on the facilities, and particularly the service provided by our team.

We hope you had a brilliant time in Cusco with us, and we look forward to welcoming you back on your next trip to Cusco City.

Best regards,
Romy Diaz León
Hotel Manager

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此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
2017年7月13日

在庫斯科的中心位置,步行距離能夠買到所有東西。酒店的主要優勢是,在早餐和接待區,特別是Adolfo非常有幫助,他們把我們的早餐打包到外賣中,這在餐廳里是不可能發生的事。幾乎沒有其他的人——年輕的工作人員值得一提,Augusto、愛默生、奧蘭多都願意為每一個請求提供幫助。它的特點是將氧氣泵入房間,使呼吸變得更容易。Aranwa精品酒店非常適合單身、夫妻、團體或家庭。是個非常令人愉快的地方。

感謝 sharnkapadia
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com.au 查看原文
Romy D,首選酒店&度假村 的 Gerente,回應了這篇評論2017年7月13日 已回應
Google 翻譯

Dear Mrs. Shamkapadia

First of all, we highly appreciate your positive review, this is a good way and good motivation for keep on doing our best, we appreciate them and are really happy to have made your stay here pleasant and comfortable at Aranwa Cusco Boutique Hotel and share it with other travellers.

To honor your comments, I have proudly shared them with my team during our last operational meeting. The Hotel Museum is magic, gorgeous, you can find culture, added values and a extraordinary employees.

As you mentioned Aranwa Boutique Hotel is excellent for single, couple, group or family, everyone is treated as a family member.

Once again, thank you so much for your extraordinary words and your preference. We are glad to know that the hotel was pleasant and the service has covered your needs. We will look forward to our next opportunity to serve you in your new home!!

Our warmest regards,
Romy Diaz León
Hotel Manager

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此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
2016年3月11日

Aranwa是個很棒的酒店度假村,靠近庫斯科中央廣場......服務一流。它原先是個很有意義的家庭房產,後來被改造成了一個43個房間的精品酒店。有幾個著名的工作人員包括胡安和迭戈,他們渴望滿足客人的任何請求,從基本問題到晚餐預訂。儘管我們的房間(103號)比較小,但浴室卻是現代藝術風格,寬敞,非常合適疲憊的旅人。總體來說,給它4顆閃閃發亮的星!

感謝 bjwdrw
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
Romy D,首選酒店&度假村 的 Manager,回應了這篇評論2016年3月15日 已回應
Google 翻譯

Dear Mrs. Bjwdrw

Thank you so much for this outstanding comment about your experience with us!
Our staff as they are focused on created memorable experiences always looking to offer differentiated service to our guests.

The five-star Hotel was an old mansion Sixteenth century, for that reason not all rooms are the same size but all of them are comfortable with good atmosphere, for example in your case, your bathroom was spacious with jacuzzi.

We are extremely happy to know that our team service met your expectations!

Hope to have the opportunity to host you again soon!

Sincerely,
Romy Diaz León
Hotel Manager

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