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鄰近飯店
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1 - 6 則評論,共 10,957
此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
1週前 透過行動裝置

新加坡文華大酒店可能不是同類酒店中最好的酒店,但絕對位於最佳位置的酒店之一。高島屋就在馬路對面,許多令人興奮的購物中心步行就能到達。酒店所在的烏節路在聖誕節期間非常漂亮。房間總的來說很舒適(只要你住的是他們翻新過的房間)。早餐還不錯,不過我仍然相信他們可以做得更好,特別是如果他們能多加點“東方菜”,因為這家酒店以“東方味”著稱。如果價格合理的話,我下次還會再住這裏。

感謝 ihwong
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com.my 查看原文
HM_DannyWong,新加坡文華大酒店 的 Hotel Manager,回應了這篇評論1週前 已回應
Google 翻譯

Dear Wong

Thank you for your lovely review of Mandarin Orchard Singapore!

Truly, the hotel is conveniently in the city centre and one can easily get around the key attractions in Singapore and wind up the day by shopping along the famous shopping district, Orchard Road just right below the hotel.

We are pleased to share that many rooms were recently refurbished as a direct result of feedback like yours, please enquire about these new rooms during the reservations stage of booking on your next visit to us.

Guests are always our priority and we always aim to provide better services and offerings; we appreciate your valuable input in giving the hotel an opportunity to improve where we have noted your feedback on breakfast.

Please do stay connected by following us on your favourite social media sites to take advantage of the exclusive deals featured and keep up to date by visiting our website.

Thank you again for staying at Mandarin Orchard Singapore; we look forward to the pleasure to welcome you back to stay.

Yours sincerely
Danny Wong - Hotel Manager

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此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
4 週前評論 透過行動裝置

在這邊開會三天,幸運的是在這裏住宿,非常的方便。房間剛好而且乾淨,地理位置也很方便,就算是從機場過來也很方便。作為會議地點,房間能很好的容納上百名顧客,會議期間提供的食物也很好,讓人滿意。我注意到自助早餐選擇度並不大,三天內我發現菜單有重複的現象。這裏的服務員好客而且很好相處。總之我在這裏住得很滿意。

感謝 Edmund A
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com.ph 查看原文
2018年8月11日 透過行動裝置

位置近熱鬧的地方,離地鐵很近,但是門口幫忙叫車的服務不是很好,早上的自助餐很豐富,價格也很划算。旅館的游泳池幾乎沒人使用。

住宿日期:2018年3月,去過商務旅行
感謝 jameshY4362ZM
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。
此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
2018年7月29日

在這裏住了兩次。位置好,房間乾淨。但主廳的工作人員以及他們商店餐廳的服務員缺乏熱情,甚至感到粗魯。不過,總的來說在新加坡很難體驗到熱情好客。

感謝 Enakbon
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
HM_DannyWong,新加坡文華大酒店 的 Hotel Manager,回應了這篇評論2018年8月1日 已回應
Google 翻譯

Dear Sir/Madam

Thank you for your review of the hotel. We are truly sorry to hear about what you had experienced during your recent stay with us. We completely agree that this peak period does not give us an excuse to alter our service standards and we apologise that this happened. We have well noted your feedback and will reiterate the need to be mindful of how we are perceived at all times.

Thank you again for your valuable patronage. We hope that there will be another opportunity to serve you better again.

Yours sincerely
Danny Wong - Hotel Manager

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
2018年7月15日 透過行動裝置

雞肉米飯不錯,價格適中,餐廳位置方便。餐廳沒有榴蓮,不允許吸煙,服務良好。這已經是我第四次來了。酒店離Mount Elizabeth醫院和購物中心都很近。

感謝 hienvitv
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
HM_DannyWong,新加坡文華大酒店 的 Hotel Manager,回應了這篇評論2018年7月17日 已回應
Google 翻譯

Dear Hien

Thank you for your lovely review of Mandarin Orchard Singapore!

Indeed, you are right that the hotel is ideally suited across the road from Mount Elizabeth Hospital; perfect for when coming to Singapore for medical needs. We are pleased to hear your expectations were met and we thank you for your assurance in our service. We will continue to strive to provide excellent Asian hospitality and aim to create the most comfortable environment for each and every one of our guest.

Please do stay connected by following us on your favourite social media sites to take advantage of the exclusive deals featured and keep up to date by visiting our website.

Thank you again for your valuable patronage to Mandarin Orchard Singapore and we certainly look forward to have you stay again.

Yours sincerely
Danny Wong - Hotel Manager

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
2018年6月17日

非常棒的酒店,地處烏節路上的理想地段,沿着路走下去就是商圈和捷運系統。但是酒店的床和枕頭都特別硬,迷你冰箱里的小聽可樂要9美金(含稅),有點貴呀!

與這家飯店合作收集的評論
感謝 raycassjasper
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
HM_DannyWong,新加坡文華大酒店 的 Hotel Manager,回應了這篇評論2018年6月19日 已回應
Google 翻譯

Dear Jasper

Thank you for your review of Mandarin Orchard Singapore!

Truly, the hotel is conveniently in the city centre and one can easily get around the key attractions in Singapore and wind up the day by shopping along the famous shopping district, Orchard Road just right below the hotel. We are happy to hear you enjoyed the convenient location of the hotel.

We recognise that not all guests have the same preferences for bed types, and therefore the Housekeeping Department has bedboards and mattress toppers available upon request.

We have also noted your comments on pricing. While the hotel is in-line with other hotels within Singapore, we will be certain that this is reviewed again.

Thank you again for your patronage and we hope to have the opportunity of welcoming you back again.

Yours sincerely
Danny Wong - Hotel Manager

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