Hi ShawnLEE1975,

Thank you for your review and your great comments about Paolo. Our apologies for not meeting your expectations.

Skirt has always been about offering the best in meat and seafood, both are sourced responsibly farm to table and prepared on our parilla grill.

We also do not restrict the restaurant to younger diners as most of our guests prefer to enjoy a great time with their families.

I am sure we can showcase our true culture during your next visit.

Thank you once again and I am looking forward to welcome you to Skirt.

Best Regards,

Martin Magdeburg
Operations Manager, Beverage and Food

Hi manwood,

Thank you for taking the time to post this review. I am disappointed to read that we did not meet your expectations at SKIRT.

Our pricing is very competitive in Singapore and the quality unmatched as we are directly importing from the farms and often exclusively.

Please try our full blood saga next time and I promise you won't be disappointed. We are looking forward to welcome you back again to W Singapore – Sentosa Cove.

Best Regards,

Paolo Frau
Venue Manager, SKIRT

Dear jaygo61,

Thank you for your review and I am thrilled to read about your wonderful birthday celebration with us. Your comments about our cuisine and service are greatly appreciated, and I trust that this must have been a memorable dining experience for you.

Thank you for your special comment about Rafael; I am glad that he is at his best again!

Wishing you a belated Happy Birthday and I am looking forward to welcome you on your next visit to W Singapore – Sentosa Cove.

Best Regards,

Paolo Frau
Venue Manager, SKIRT

Hello ryanybk,

Thank you for sharing your review and I am truly disappointed to read about your dining experience at SKIRT. I apologise for not meeting your expectations.

Comments such as yours are important to us that enable us to improve our services and products. Please rest assured that we have addressed your concerns and no such occurrence in the future.

I personally attended to your table and tried my best to turn the situation around and replace the dishes for and your girlfriend. Chef also sent you dessert additionally to the cake after you finished your main courses to make up for this.

I sincerely hope that you will give us the opportunity of welcoming you again to W Singapore – Sentosa Cove.

Best Regards,

Paolo Frau
Venue Manager, SKIRT

Dear babs_amanda,

Thank you for sharing your review with us and I am sorry to read about your dining experience. I apologise that we did not meet your expectations.

Our talents (service agent) approached your table a few times to take your order, however, some of your guest were not ready.
Therefore we thought it would be more appropriate to take the order all at the same time. We offer our apologies for this.

Feedback like yours helps us to improve our services. Please be assured that I have addressed your concerns with my team and we will look into all your comments.

Thank you once again and I am looking forward to welcome you back again to W Singapore – Sentosa Cove.

Best Regards,

Paolo Frau
Venue Manager, SKIRT