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球道和藍水度假村
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1 - 6 則評論,共 1,807
此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
評論過2週前

總的而言,我們在這家酒店住得非常開心。我唯一不喜歡的一點就是酒店開往卡利波機場(Kalibo Airport)的班車。我們被告知必須在早上11:00點離開酒店,但是我們的航班要到下午5:30才起飛,而且最後航班還晚點,直至晚上7點才起飛,所以我們不得不在機場呆了好幾小時。不明白為什麼我們不可以晚點離開酒店。

與這家飯店合作收集的評論
感謝 HuskersBadgers
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.co.uk 查看原文
Marketing_Fairways,球道和藍水度假村 的 Manager,回應了這篇評論5天前 已回應
Google 翻譯

Dear HuskersBadgers,

It is a delight to learn that you were very pleased with your experience at Fairways & Bluewater. We hope that you enjoyed our private beach, swimming pools, and outdoor activities.

However, it saddens us that you felt inconvenienced by our airport transfer to Kalibo. Please be assured that the pickup time takes into consideration possible delays in traffic and is meant to ensure that you get to the airport on time. It is unfortunate that your flight got delayed and thus you had to wait longer.

In spite of this, we hope that your pleasant experience at the resort will encourage you to stay with us again when you visit Boracay again in the future. It would be our pleasure to have you again as our guest. Have a great day.

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
評論過4週前

去長灘旅行不是件容易的事。很不幸,度假村並不是我們期待的那樣。前台的員工知識欠缺,沒有被培訓好。來往的穿梭接送車服務也很差,餐廳的食物品質在平均值以下。唯一的優點是房間的空調還不錯,枕頭很舒服。我們打了兩輪高爾夫,高爾夫球場的布局非常好,但是有蚊子,簡直就是喂蚊子,很抓狂。絕對不會再來了。

感謝 paul w
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
Fairways_Marketing,球道和藍水度假村 的 Manager,回應了這篇評論3週前 已回應
Google 翻譯

Dear Paul W,

Greetings from Fairways & Bluewater!

Thank you for taking the time to post a review. We are glad that you appreciated the 18-hole golf course and your comfortable room. We hope that this helped you to relax and forget your worries.

However, we are sad to hear that you experienced discomfort during your stay. Please be assured that all guest feedback (especially the negative ones) are looked into and acted on by management. We will be talking to our Front Office and Kitchen personnel to ascertain how their service can be improved. We will likewise look into how to further improve our shuttle service.

We hope that this finds you well and that you have a great day ahead. Warmest regards.

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
評論過2018年3月10日 透過行動裝置

度假村距卡地克蘭機場約一小時車程,因為你得坐汽車和船轉運,從港口到酒店的車程太有趣了啊!(系好安全帶)。這家旅館很漂亮,而且保養得很好。員工們非常友好,尤其是酒吧招待蘭道夫(Randalf)--他太棒了。度假村相當大,但他們7*24小時提供班車。酒吧很酷,價格也很公道,推薦給你們。

1  感謝 Hillbar10
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.co.uk 查看原文
Fairways_Marketing,球道和藍水度假村 的 Manager,回應了這篇評論2018年3月13日 已回應
Google 翻譯

Dear Hillbar10,

We are very happy to know that you had a lovely time in our resort. It is also nice to know that you found our resort to be beautiful, our shuttle service useful, and liked our bars and how spacious our grounds are.

Moreover, we are glad that you appreciate our staff’s efforts. Our staff always sees to it that they put their best foot forward to maintain the beauty of the resort, and to make our guests comfortable. We will commend them for their dedication and hard work, and this will truly encourage them to do better.

We hope to have the pleasure of serving you again at Fairways & Bluewater!

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
評論過2018年3月4日

我們應該住得更久一些,我們再也不會取消白沙灘海濱的住宿了。我只知道,他們的私人海灘更漂亮。唯一的缺點是來往白沙灘的交通太糟了。大約需要20-30分鐘,但是一切都很完美。

1  感謝 Dey O
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com.ph 查看原文
Marketing_Fairways,球道和藍水度假村 的 Manager,回應了這篇評論2018年3月7日 已回應
Google 翻譯

Dear Dey,

Greetings from Fairways & Bluewater.

We are thrilled that you liked our resort’s numerous amenities and facilities. All our facilities and amenities were put together to ensure that our guests have a fun and memorable time in Boracay. It is good to know that you found our private beach lovely. We hope you equally enjoyed our swimming pools and outdoor activities.

However, we are sad to hear that you experienced traffic going to and from the White Beach. The local government has ongoing road construction activities that cause some delays in our trips to D’Mall. We hope that in spite of this, you still managed to maximize your time in Boracay.

Like you, we hope that you have stayed longer in our resort. There is really so much more to see and do at Fairways & Bluewater. We anticipate your return in future. It will be our pleasure to show you more of our resort. See you soon!

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
評論過2018年2月3日 透過行動裝置

如果你真的想要享受長灘島,這個度假村就是你要去的地方。水超級好,就像天堂一樣...這是真的...沙子到了精緻的程度...。食物分量大又好吃!享受海灘吧,就像你並不在乎...吃一頓吧,就像這是你最後一頓飯。哈哈哈。滿滿一盤子!

感謝 Aries M
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
Marketing_Fairways,球道和藍水度假村 的 Manager,回應了這篇評論2018年2月7日 已回應
Google 翻譯

Dear Aries M,


Greetings from Fairways and Bluewater.

Thank you very much for your wonderfully enthusiastic review!

We are happy to know that you experienced the best of Boracay during your stay with us.

We hope to see you again at our resort soon.

Have a great day ahead.

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
評論過2018年1月28日 透過行動裝置

酒店非常大,我們被昇級到Laguna房,房間很大,床非常舒服和乾淨,早餐比較一般,但餐廳提供的食物很好很便宜。我們的泳池很贊,我還去了另一個也是非常的不錯。酒店是非常大,所以在裏面需要用到電瓶車。海灘很贊,並且不會很擁擠。正如前文所說酒店很大,有些地方需要翻新,比如說Atlantis泳池的一些地方需要修補。酒店的最好的地方是工作人員,非常友好隨時提供幫助。我會推薦這家酒店給所有的朋友。

感謝 pleasure721
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.pt 查看原文
Marketing_Fairways,球道和藍水度假村 的 Manager,回應了這篇評論2018年2月7日 已回應
Google 翻譯

Dear pleasure721,

Greetings from fairways and Bluewater.

Our heartfelt gratitude for your kind words and the excellent rating. We are very happy to know you appreciated your room upgrade and that you liked the food in our restaurants. We are happy you enjoyed our swimming pools. Be assured that we are continually improving our facilities and the Atlantis pool will be up for refurbishment soon. Thank you for mentioning our private beach, we are pleased that you found it stunning. Lastly, we are glad you were able to make full use of our free shuttle service during your stay.

Please do come back again soon! Looking forward to your return.

Have a wonderful day ahead.

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