我們不支持您使用的這種瀏覽器。Tripadvisor網站可能不能正常顯示。我們支持以下瀏覽器:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
15 人正在查看這家飯店
Expedia
US$382
查⁠看優⁠惠
2022/08/19 前可免費取消
Booking.com
US$382
查⁠看優⁠惠
2022/08/19 前可免費取消
馬上預訂,住宿時才付款
Hotels.com
US$382
查⁠看優⁠惠
2022/08/19 前可免費取消
Agoda.comUS$382
Trip.comUS$383
eDreamsUS$382
查看9 個優惠
平均每晚的價格是由我們的合作夥伴提供,且可能不含任何稅金和服務費。 顯示的稅金及費用皆僅為約略金額。 如需更多詳細資料,請參閱我們合作夥伴的網站。
鄰近飯店
評論 (6,446)
篩選評論
6,447 筆結果
旅客評等
5,834
443
107
35
28
旅客類型
月份
語言所有語言
更多語言
旅客評等
5,834
443
107
35
28
查看旅客們談論的話題:
已選擇的篩選條件
篩選
正在更新清單...
1 - 6 則評論,共 6,447
2 天前評論 透過行動裝置

這次入住非常滿意!!

員工都親切、有禮貌、細心,房間設備也很好。

這次慶祝我女兒的第 21 個月,他們給了我們蛋糕和公仔,女兒很喜歡,很開心。

不過in room dining食飯,需要改善,雲吞麵,麵是黏在一起,硬身的,同送餐的員工很好,很有禮貌.

早餐時間我們去 THE LOUNGE & BAR ,工作人員也非常友好,尤其是接待處的女孩,她非常友好和友善。

最後要感謝前台Heleh wu,她的接待真的很完美,她很有禮貌,笑容很好,想不倒,只見過一次,我們外出先再遇見她,還認得我們,甚至check out時候也是她幫我們,很細心,送汽球,還怕我女兒小,弄了一個手帶給她,所以連我女兒也很喜歡她,真的很棒,下次還想再入住,謝謝。

住宿日期: 2022年8月
旅程類型: 家庭旅行
1  感謝 momolo1225
這則評論是 Tripadvisor 會員的主觀意見,而非 Tripadvisor LLC。 Tripadvisor 會檢查評論。
Pierre P,香港麗思卡爾頓酒店 的 General Manager,回應了這篇評論昨天 已回應
Google 翻譯

Dear momolo1225,

Thank you very much for your excellent review.

I am so happy to hear that you had an amazing stay with us at The Ritz-Carlton, Hong Kong celebrating your daughter's 21 month. I am glad to learn that your visit was made extra memorable with the kids amenities and was met with warm hospitality from our Ladies and Gentlemen throughout your stay! I would also like to thank you for your comments regarding the wonton noodle. Please be assured that the departments concerned have been notified for evaluation and improvement. At The Ritz-Carlton, Hong Kong, our Ladies and Gentlemen always strive for excellence and deliver the highest standards of service to our valuable guests. Rest assured your kind words have been shared with Helen and the team.

We hope to have the pleasure of welcoming you back again soon.

Yours Sincerely,
Pierre Perusset
General Manager
The Ritz-Carlton, Hong Kong

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
2 天前評論 透過行動裝置

給太太一個難忘生日
係八月九號十號太太生日、咁啱也是打風日、選擇入住The Ritz:-Carlton,是次第一次入住。我們大約早上十一點到達酒店,接待我們的Resepation 員工Janet,唔記得姓咩。非常有善,好親切、幫我們check in完還帶我們上樓房,沿路也有介紹房內及酒店周邊設施、我們update 了房間,109//F 房內好大好舒服、雖然打風落雨,但另有一番景象。酒店內用品好整齊清潔,我和太太食完lunch回房間,發現房間內也有報置及送蛋糕,謝謝酒店員工Janet細心真緻安排。到晚餐時段,我們所訂的套票是包3道菜晚餐及早餐、餐廳員工態度有善、服務非常好,晚餐前菜汁煮八瓜魚好好食、牛扒及甜品好得。
早餐整體都好好,到了第二日午膳,我們選擇天龍軒,西班牙黑毛豬叉燒必試,兩個人半份已經夠,留番個胃試其它菜式、提一提入住在天龍軒有折的。

客房秘訣: 到了第二日午膳,我們選擇天龍軒,西班牙黑毛豬叉燒必試,兩個人半份已經夠,留番個胃試其它菜式、提一提入住在天龍軒有折的。👍👍👍👍
住宿日期: 2022年8月
旅程類型: 浪漫雙人遊
1  感謝 KelvinW638
這則評論是 Tripadvisor 會員的主觀意見,而非 Tripadvisor LLC。 Tripadvisor 會檢查評論。
Pierre P,香港麗思卡爾頓酒店 的 General Manager,回應了這篇評論昨天 已回應
Google 翻譯

Dear KelvinW638,

Thank you very much for your excellent review. We wish your wife a belated happy birthday!

I am so happy to hear that you had an amazing stay with us at The Ritz-Carlton, Hong Kong despite the unpreditable weather! I am glad to learn that your visit was made extra memorable with the warm greetings and birthday amenities prepared by our Ladies and Gentlemen. It is also amazing to know that you found all the food to be delicious, especially our signature barbequed pork at Tin Lung Heen as well as our Steak Fritz dinner. At The Ritz-Carlton, Hong Kong, our Ladies and Gentlemen always strive for excellence and deliver the highest standards of service to our valuable guests. Rest assured your generous compliments have been shared with Janet.

We hope to have the pleasure of welcoming you back again soon.

Yours Sincerely,
Pierre Perusset
General Manager
The Ritz-Carlton, Hong Kong

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
1週前

唔係第一次黎天龍軒食飯,每次嘅用餐體驗都比上一次仲好。除咗景靚、食物質素好,最重要係員工好親切,服務好貼心。食飯前都預計今餐會有壽桃包加寫上Happy Birthday, 但無諗過見到個生日擺盤個時會「嘩」咗出聲,仲靚過晒西式餐廳畫嘅!!!個擺盤有中式糕點,擺得好靚,畫埋我鐘意嘅嘢,happy birthday都畫得勁仔細,我以為係甜品師傅畫嘅,但原來係Anson咁細心,感謝Anson令呢餐生日飯咁開心難忘,完全拉高晒個standard

住宿日期: 2022年7月
旅程類型: 家庭旅行
2  感謝 kattt08
這則評論是 Tripadvisor 會員的主觀意見,而非 Tripadvisor LLC。 Tripadvisor 會檢查評論。
Pierre P,香港麗思卡爾頓酒店 的 General Manager,回應了這篇評論4 天前評論 已回應
Google 翻譯

Dear kathyyeung83,

Thank you very much for your amazing review. Please allow me to wish you a happy birthday!

It is our honor to learn that you had a wonderful birthday meal at Tin Lung Heen. I am also delighted to hear that you are impressed with the perfected dishes, the attentive service by our Ladies and Gentlemen, and the tailor made birthday surprises we have prepared for you. At The Ritz-Carlton, Hong Kong, our Ladies and Gentlemen always strive for excellence and deliver the highest standards of service to our valuable guests. Rest assured, your generous compliments have been shared with Anson and the team.

We look forward to welcoming you back soon for more celebrations.

Yours Sincerely,
Pierre Perusset
General Manager
The Ritz-Carlton, Hong Kong

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
1週前

多謝Ritz Carlton Hong Kong 的招待,我們有一個愉快的結婚3周年紀念,也是我們相識的27周年,選擇入住Ritz Carlton是十分正確。

今次入住酒店比起之前,更多了一份親切感,多了一份溫度感。由入酒店大堂接待的服務員開始,以至103層,每位服務員的態度表現得親切,而且非常主動幫助客人。

首先要一讚是116 層 Club Lounge的服務,特別感謝Karen和Brando的細心照顧。Karen知道我想要的日本餐前小食不在當日的Menu中,便專登走到樓下102 lounge and cafe幫我查探,雖然最後找不到我想食的味噌螺肉,但見到Karen主動關心我的需要,已經感動。Club Lounge另一個焦點,Brando親自設計了一個Cocktail Round環節,推了一部精緻手推Cocktail餐車,走到每一位客人旁邊,介紹不同款式的Cocktail,然後即時調較Cocktail比客人。這感覺好像我們在飛機的商務客位本尊貴,而且可以品嚐現場即製的Cocktail,而客人又可以安坐欣賞調酒,相信應該是首次在香港的酒店的Club Lounge出現。

Ritz Carlton無敵海景樓高100多層的感覺,是其他酒店沒有的,房間內的設備非常先進及充足,極有效率的Room Service也是Ritz Carlton的特點。感謝酒店為我們的周年紀念送上蛋糕,香檳和小獅子公仔,感受到酒店對我們的體貼。

其他服務如健身泳池樓層的員工,對每位客人都掛上滿面親切笑容,為客人樂意提供幫助和講解設施,這一點十分值得讚賞。

我們都想一讚天龍軒的食物和服務質素,與及Lounge and Cafe。客人入住酒店除了房間最重要的就是餐廳,天龍軒一向是信心的保證不在話下,102 Lounge and Cafe的早餐質素,特別想多謝Samita和Leon的招待,使我們覺得原來早餐都可以享受度高貴滿足感。至於我和太太喜歡飲香檳,今次入住能夠一次過享用116 Club Lounge選用的Moet Chandon與及102 Lounge and Cafe的 Veuve Clicquot,實在令人回味無窮。

真心希望介紹給所有朋友,Ritz Carlton HK絕對值得再次入住,如果未曾試過,或者已經一段時間無回來住的話,就要親身體驗一下。

最後我想多謝Carmen送給我一張貼心Snoopy Greeting Card。

客房秘訣: 「極佳的維多利亞海景」
住宿日期: 2022年7月
    • 地點
    • 清潔與衛生
    • 服務
2  感謝 wongcya
這則評論是 Tripadvisor 會員的主觀意見,而非 Tripadvisor LLC。 Tripadvisor 會檢查評論。
Pierre P,香港麗思卡爾頓酒店 的 General Manager,回應了這篇評論1週前 已回應
Google 翻譯

Dear wongcya,

Thank you very much for your heart-warming review and choosing to celebrate your wedding anniversary at The Ritz-Carlton, Hong Kong.

I am very pleased to hear that you had an amazing time here, please allow me to extend a warm congratulations to you both! I am very glad to learn that your stay was made perfect with the warm welcome and the attentive service and hospitality provided by our Ladies and Gentlemen. It is also exciting to know that our tailor made cocktails at the Club Lounge were to your liking and that you got to enjoy our room service as well as MICHELIN dining at Tin Lung Heen in addition to the stunning views from different angles in the hotel. At The Ritz-Carlton, Hong Kong, we are devoted to curating extraordinary experiences for our guests with the finest personal service and a warm, relaxed, yet refined ambience. Rest assured your generous compliments have been shared with Karen, Brando and the Club Lounge team.

We hope to have the pleasure of welcoming you back for more celebrations soon.

Yours Sincerely,
Pierre Perusset
General Manager
The Ritz-Carlton, Hong Kong

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
1週前 透過行動裝置

Beeno 真誠態度,很細心,講解詳細,他很耐心地介紹每一道菜嘅特別之處,它的優點同特點,同埋每一道菜嘅食用方法,同先後次序,好讓我哋食既時候,都食到它們的獨特之處。他的非常專業態度及服務,十分滿意。
Jaye調酒師,cocktail 的味道特別,令人回味,也很出色,盛酒用的器皿都很特別,配合餐廳的美麗景色,用來打卡簡直一流。
整體非常滿意❤️❤️, 已將相片分享到社交平台上面,同已即時介紹朋友來。

住宿日期: 2022年7月
旅程類型: 浪漫雙人遊
2  感謝 PATFOK
這則評論是 Tripadvisor 會員的主觀意見,而非 Tripadvisor LLC。 Tripadvisor 會檢查評論。
Pierre P,香港麗思卡爾頓酒店 的 General Manager,回應了這篇評論1週前 已回應
Google 翻譯

Dear PATFOK,

Thank you very much for taking the time to write this review.

I am thrilled to hear that you had an amazing dining experience at The Lounge & Bar and were very pleased with the warm hospitality provided by our Ladies and Gentlemen. It is also exciting to know that you enjoyed the detailed introduction of each dish and were impressed with our cocktail presentation. We are devoted to curating extraordinary experience for our guests with the finest personal service and a warm, relaxed, yet refined ambience. Rest assured your generous compliments have been shared with Beeno and Jaye.

We hope to have the pleasure of welcoming you back again soon.

Yours Sincerely,
Pierre Perusset
General Manager
The Ritz-Carlton, Hong Kong

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
2 週前評論 透過行動裝置

五星級服務完全感受到,由落車到再上車都感受到完全發自內心的體貼服務。
同家人一齊食飯慶生,今次揀咗有星嘅中餐廳試吓。踏入餐廳開始,服務員態度誠懇有禮,由於有長輩同行,更不時提示路面情況,非常貼心。102樓嘅景觀實在無得彈,基本上全個九龍半島盡入眼簾,謀殺咗屋企人唔少菲林。午餐主打點心,造型精緻亦不失口感。另外單點咗幾樣,當中特別推薦焗蟹蓋、西班牙豬肉叉燒、炸鱔片、蝦多士。每樣都合心意,屋企人食得相當盡興。 Raphael, Henry, Benson服務細心有熱誠,對我哋嘅提問同要求都回應得恰到好處,餐廳管理階層對員工訓練有素,值得讚揚

住宿日期: 2022年7月
旅程類型: 家庭旅行
1  感謝 Road68204515114
這則評論是 Tripadvisor 會員的主觀意見,而非 Tripadvisor LLC。 Tripadvisor 會檢查評論。
Pierre P,香港麗思卡爾頓酒店 的 General Manager,回應了這篇評論2 週前評論 已回應
Google 翻譯

Dear Road68204515114,

Thank you very much for your generous review.

I am very glad that you had a nice birthday meal at Tin Lung Heen, please allow me to wish you a happy birthday! Our signature Char Siu is really one of a kind and I am so happy to hear that it impressed you and your family! It is wonderful to also learn that you appreciated the attentive service from our Ladies and Gentlenmen who offered warm assistance to your family, especially elderlies. At The Ritz-Carlton, Hong Kong, our Ladies and Gentlemen always strive for excellence and deliver the highest standards of service to our valuable guests. Rest assured your kind words have been shared with Raphael, Henry and Benson.

We hope to have the pleasure of welcoming you back again soon.

Yours Sincerely,
Pierre Perusset
General Manager
The Ritz-Carlton, Hong Kong

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
查看更多評論