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1 - 6 則評論,共 6,285
3 天前評論 透過行動裝置

為慶祝老公嘅生日,今年花了點心意,到Ritz Carlton Staycation ,亦為喜歡吃中餐的老公大人預訂了酒店嘅天龍軒作生日飯。相信呢間貴為米芝蓮星星級別嘅中菜廳一定可以大飽老公嘅口福。食物同餐廳環境不在話下,配合職員專業親切嘅服裝完全將整個餐飲體驗提升。特別鳴謝職員Alex嘅招待,佢貼心嘅服務比到我哋賓至如歸嘅感覺,CP值高很多很多呢未見過老公咁滿意。超Like!一定再去過❤️(23-06-2022)

住宿日期: 2022年6月
旅程類型: 浪漫雙人遊
4  感謝 Camper602475
該評論乃Tripadvisor會員主觀個人意見,不代表TripAdvisor LLC公司。
Pierre P,香港麗思卡爾頓酒店 的 General Manager,回應了這篇評論昨天 已回應
Google 翻譯

Dear Camper602475,

Thank you very much for your amazing review. Please allow me to wish your husband a happy birthday!

It is our honor to learn that you and your husband had a wonderful stay in our hotel and celebrated his birthday at Tin Lung Heen. I am also delighted to hear that you are impressed with the perfected dishes and the attentive service by our Ladies and Gentlemen. At The Ritz-Carlton, Hong Kong, our Ladies and Gentlemen always strive for excellence and deliver the highest standards of service to our valuable guests. Rest assured, your generous compliments have been shared with Alex and the team.

We look forward to welcoming you back soon for more celebrations.

Yours Sincerely,
Pierre Perusset
General Manager
The Ritz-Carlton, Hong Kong




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4 天前評論 透過行動裝置

酒店位於西九龍地標ICC高樓層,周邊還有M+博物館,樓下美食街及餐廳有很多選擇!
本次入住為慶祝太太生日,帶著愉悅的心情提早於中午12點就抵達酒店,很開心櫃檯服務人員Summer小姐說房間已準備好可以提早入住,且親切熱情的說明酒店設施及引領入房,可以感受到她的專業及服務熱忱,然此次入住非常滿意,除了房間望出的無敵景觀還有超舒服床墊、碩大浴缸附上舒服的小頸枕、118樓的泳池體驗、無可挑剔的美味早餐(一樣還有無敵海景),服務(服務人員真的都很親切)還有硬體設備都是滿分,完美的五星體驗,重點太太非常滿意,非常感謝!!

客房秘訣: 因為疫情,使用泳池需要預約!
住宿日期: 2022年6月
旅程類型: 家庭旅行
5  感謝 Joseph7788
該評論乃Tripadvisor會員主觀個人意見,不代表TripAdvisor LLC公司。
Pierre P,香港麗思卡爾頓酒店 的 General Manager,回應了這篇評論昨天 已回應
Google 翻譯

Dear Joseph7788,

Thank you very much for your excellent review. We wish your wife a belated happy birthday!

I am so happy to hear that you had an amazing stay with us at The Ritz-Carlton, Hong Kong! I am glad to learn that your visit was made extra memorable with the attentive service by our Ladies and Gentlemen. I am also pleased to know that you had a smooth check-in experience and had a chance to enjoy our F&B and swimming pool. At The Ritz-Carlton, Hong Kong, our Ladies and Gentlemen always strive for excellence and deliver the highest standards of service to our valuable guests. Rest assured your kind words have been shared with Summer and the team.

We hope to have the pleasure of welcoming you back again soon.

Yours Sincerely,
Pierre Perusset
General Manager
The Ritz-Carlton, Hong Kong

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1週前 透過行動裝置

首先我要感謝Charles Cheng 的協助為我們帶來一個舒適快樂之旅^^
其次,我亦都感謝GR team Emily、Margarita & Safina 他們充滿活力,非常用心地去為客人提供最難忘的回憶:)他們用心的創作令我們真的非常感動!
最後,我好開心由萬麗海景酒店,再次在RCHK可以見到Cafe 103 Stephy ,我最驚喜她仍記得我喜歡喝Mocha並為我準備,令我感到非常窩心^^

總括來說,我真的非常喜歡RCHK , 包含香檳️的套餐,極力推薦!我深信我的生日會再回來,深信會充滿驚喜及難忘的!

客房秘訣: 訂有Champagne 的package
住宿日期: 2022年6月
旅程類型: 好友出遊
5  感謝 jayyyyRS
該評論乃Tripadvisor會員主觀個人意見,不代表TripAdvisor LLC公司。
Pierre P,香港麗思卡爾頓酒店 的 General Manager,回應了這篇評論6 天前評論 已回應
Google 翻譯

Dear jayyyyRS,

Thank you very much for your generous review and for choosing to stay at The Ritz-Carlton, Hong Kong.

I am happy that you had an amazing time here celebrating your birthday. Allow me to wish you a belated Happy Birthday! I am also glad to learn that your visit was made extra memorable with the attentive service provided by our Ladies and Gentlemen. At The Ritz-Carlton, Hong Kong, we are devoted to curating extraordinary experiences for our guests with the finest personal service and a warm, relaxed, yet refined ambience. Rest assured your warm comments have been shared with Charles, Emily, Margarita, Safina and Stephy.

We hope to have the pleasure of welcoming you back again soon.

Yours Sincerely,
Pierre Perusset
General Manager
The Ritz-Carlton, Hong Kong

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1週前 透過行動裝置

今次住得好難忘!全賴有Emily Chui 用心去為我創造一個難忘的生日派對。
其次,我都好開心見到Cafe 103 Stephy 支援The lounge & Bar 的早餐時段,她總帶給客人一份親切友善的感覺,並可見她用心經營。

最後,是次入住,我與朋友一起入住,他是大使會員,我亦都可見貴酒店對會員的重視程度也高的,我決定朋友的正日生日也再回來,我深信你們會更重視他的正日生日。

住宿日期: 2022年6月
旅程類型: 好友出遊
3  感謝 Jerrylee624624
該評論乃Tripadvisor會員主觀個人意見,不代表TripAdvisor LLC公司。
Pierre P,香港麗思卡爾頓酒店 的 General Manager,回應了這篇評論1週前 已回應
Google 翻譯

Dear Jerrylee624624,

Thank you very much for your excellent review. We wish you a belated happy birthday!

I am so happy to hear that you had an amazing stay with us at The Ritz-Carlton, Hong Kong! I am glad to learn that your visit was made extra memorable with the attentive service at The Lounge & Bar. I am also thrilled to know that you and your friend felt recognized and appreciated as our valued Marriott Bonvoy member. At The Ritz-Carlton, Hong Kong, our Ladies and Gentlemen always strive for excellence and deliver the highest standards of service to our valuable guests. Rest assured your kind words have been shared with Emily and Stephy.

We hope to have the pleasure of welcoming you back again soon for your friend's birthday!

Yours Sincerely,
Pierre Perusset
General Manager
The Ritz-Carlton, Hong Kong

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1週前 透過行動裝置

今次黎到lounge and bar食lunch, 環境唔錯,平日唔算多人,Lincoln, Elaine 同埋Candy嘅服務態度都好好,知我哋唔食牛,會向我哋介紹其他菜式。
用餐之後,有個小驚喜,覺得好窩心,期待下次再黎!

住宿日期: 2022年6月
旅程類型: 浪漫雙人遊
3  感謝 Paradise62542508626
該評論乃Tripadvisor會員主觀個人意見,不代表TripAdvisor LLC公司。
Pierre P,香港麗思卡爾頓酒店 的 General Manager,回應了這篇評論1週前 已回應
Google 翻譯

Dear Paradise62542508626,

Thank you very much for taking the time to write this review.

I am thrilled to hear that you had an amazing dining experience at The Lounge & Bar and were very pleased with the warm hospitality provided by our Ladies and Gentlemen. We are devoted to curating extraordinary experience for our guests with the finest personal service and a warm, relaxed, yet refined ambience. Rest assured your generous compliments have been shared with Lincoln, Elaine and Candy.

We hope to have the pleasure of welcoming you back again soon.

Yours Sincerely,
Pierre Perusset
General Manager
The Ritz-Carlton, Hong Kong

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1週前 透過行動裝置

因Anniversary 再次入住Ritz Carlton
Check-in時有Connie充滿笑容的熱情款待,亦關心我們本次行程安排,令人覺得份外親切。房間依然乾淨整潔,床舖非常舒適。酒店亦送上蛋糕慶祝本次周年紀念,Check-out時職員Janet親切關心本次入住情況,服務稱心有禮。我如此良好體驗,必定會再次入住。

住宿日期: 2022年6月
旅程類型: 浪漫雙人遊
4  感謝 Quest53374892794
該評論乃Tripadvisor會員主觀個人意見,不代表TripAdvisor LLC公司。
Pierre P,香港麗思卡爾頓酒店 的 General Manager,回應了這篇評論1週前 已回應
Google 翻譯

Dear Quest53374892794,

Thank you so much for your delightful review.

It is wonderful to hear that you had an amazing anniversary celebration with us, please allow us to extend a warm congratulations to you! We are very pleased to learn that you enjoyed the cozy room as well as the attentive service provided by our Ladies and Gentlemen. At The Ritz-Carlton, Hong Kong, we are devoted to curating extraordinary experiences for our guests with the finest personal service and a warm ambience. Rest assured your kind words have been shared with Connie and the team.

We hope to have the pleasure of welcoming you back again soon.

Yours Sincerely,
Pierre Perusset
General Manager
The Ritz-Carlton, Hong Kong

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