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1 - 6 則評論,共 5,432
2 天前評論 透過行動裝置

已多次入住Ritz Carlton 的海景角落房或套房,每次入住的房間雖然也不同,但景致也一樣迷人,各具特色!行政酒廊餐點豐富,職員服務周到,一位外籍職員知道本人怕髒,會主動替我夾食物。特別感謝行政酒廊職員Brando的細心招待,他待客誠懇親切,總是能了解客人的需要,為我們提供貼心的服務和驚喜,謝謝你!本人特別喜歡意大利餐廳Tosca ,提供的午餐性價比高,今年大家也未能歐遊,但餐廳能帶給我們西西里的風情,令人蠻感動的!

住宿日期: 2021年4月
旅程類型: 浪漫雙人遊
感謝 Checkita
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。
Pierre P,香港麗思卡爾頓酒店 的 General Manager,回應了這篇評論今天 已回應
Google 翻譯

Dear Checkita,

Thank you very much for your excellent review.

It is our honor to welcome you back to The Ritz-Carlton, Hong Kong. I am so happy to hear that you absolutely enjoyed the warm hospitality of our Ladies and Gentlemen during your stay with us. It is glad that you had an amazing time in the Club Lounge and a wonderful dining experience at Tosca di Angelo. Our Ladies and Gentlemen pledge to provide the finest personal service and facilities for our guests, who will always enjoy a warm, relaxed, yet refined ambience. Rest assured your warm comments have been shared with Brando.

We hope to have the pleasure of welcoming you back again soon.

Yours Sincerely,
Pierre Perusset
General Manager
The Ritz-Carlton, Hong Kong

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2 天前評論

因為慶祝生日,再一次來到Ritz Carlton入住,已經是今年第三次入住,因為每次體驗都很好!今次更upgrade 到維港景房間,景色一絕,香港真係好靚!晚餐揀選到Ozone一試,食物環境一流,感謝Tim的服務,細心恩勤,值得推薦!

住宿日期: 2021年8月
旅程類型: 家庭旅行
感謝 Sauchun531
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。
Pierre P,香港麗思卡爾頓酒店 的 General Manager,回應了這篇評論今天 已回應
Google 翻譯

Dear Sauchun531,

Thank you very much for your generous review.

I am so honored to welcome you back to The Ritz-Carlton, Hong Kong, celebrating your birthday with us. Please allow me to extend a warm happy birthday to you! I am also happy to learn that you had a wonderful celebration dinner at Ozone, and you were pleased with the attentive service provided by our Ladies and Gentlemen. The view from our hotel is truly stunning and we adore working with the beautiful views as backdrop as much as delivering the highest standards of personal service and facilities to our esteemed guests. Rest assured your warm comments have been shared with Tim.

We hope to have the pleasure of welcoming you back for more celebrations soon.

Yours Sincerely,
Pierre Perusset
General Manager
The Ritz-Carlton, Hong Kong

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4 天前評論 透過行動裝置

老婆生日訂一晚套房慶祝生日,預訂後一小時內便收到訂房部email,幫我們處理好所有事。

Club lounge入住退房都十分快速,club lounge 所有staff都超級專業,雖然戴住口罩,都感受到他們笑容滿面。食物種類比想像中多,質素亦不錯。

晚上於天龍軒用餐,食物服務一如既往的好。

PES十分之大,間隔超好,亦有海景浴缸(下午茶時侯club lounge staff有特意提醒記得關窗簾,以免被旁邊房看到。十分貼心)

總括而言,Ritz Carlton從來沒有令我們失望過,有溫度又細緻的服務。

住宿日期: 2021年6月
旅程類型: 浪漫雙人遊
感謝 AsukaW14
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。
Pierre P,香港麗思卡爾頓酒店 的 General Manager,回應了這篇評論今天 已回應
Google 翻譯

Dear AsukaW14,

Thank you very much for your generous review.

It is wonderful to hear that you had an amazing stay with us and celebrating your wife's birthday. Please allow me to extend a warm happy birthday to your wife! I am also glad that our Ladies and Gentlemen at the Club Lounge extended their warmest hospitality to you and that you enjoyed the food and beverage provided there. Our Ladies and Gentlemen always go the extra mile to create Ritz-Carlton guests for life by delivering only the highest standards of service to each and every guest.

We hope to have the pleasure of welcoming you back for more celebrations soon.

Yours Sincerely,
Pierre Perusset
General Manager
The Ritz-Carlton, Hong Kong

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1週前 透過行動裝置

第十幾次入住,今次入住好大間的套房,好舒服好大!職員的細心服務一如過往嘅超級好!房務員Annie .行政洒廊Brendo.樓下的Joe 。全部都係超級好!入住真係好開心!多謝你哋嘅付出同埋關顧。一定會繼續支持你地!

住宿日期: 2021年6月
旅程類型: 家庭旅行
感謝 yyysandy
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。
Pierre P,香港麗思卡爾頓酒店 的 General Manager,回應了這篇評論5 天前評論 已回應
Google 翻譯

Dear yyysandy,

Thank you very much for your lovely review.

I am so honored to welcome you back to The Ritz-Carlton, Hong Kong. I am also happy to learn that you had such a great staycation experience with us and that you were very pleased with the attentive service provided by our Ladies and Gentlemen. Our Ladies and Gentlemen always go the extra mile to create Ritz-Carlton guests for life by delivering only the highest standards of service to each and every guest. Rest assured your warm comments have been shared with Annie, Brendo and Joe.

We look forward to welcome you back for another stay with us.

Yours Sincerely,
Pierre Perusset
General Manager
The Ritz-Carlton, Hong Kong

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1週前 透過行動裝置

7月份朋友同我慶祝生日,選擇了118樓Ozone,地方好靚,可惜天氣不似預期,下雨大霧,外面的風景完全欣賞唔到,但亦無損我嘅心情,因為所有員工都笑容滿面,服務又好又貼心,尤其係Eddie,jasminea,JK,Tim Chan,廚司俊哥。
Eddie知道我生日,仲安排咗同我地影相,整咗張靚靚嘅生日卡送比我。
撞啱係星期日,人客唔多,唔會太嘈,而且餐廳亦係限聚令下行C運作模式,所以我同朋友可以由下午4點玩到晚上11點,加上遇到開朗活潑的jasminea,大家傾計傾得好開心。
多謝你地係我的生日裡有一個美好愉快的回憶。

住宿日期: 2021年7月
旅程類型: 好友出遊
感謝 joeykwan
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。
Pierre P,香港麗思卡爾頓酒店 的 General Manager,回應了這篇評論1週前 已回應
Google 翻譯

Dear joeykwan,

Thank you very much for your excellent review. Please allow me to extend a belated happy birthday to you!

I am so happy to hear that you had a marvelous birthday celebration at Ozone. Although the weather was not as great as expected, I am glad to learn that your birthday celebration was still an unforgettable one, especially with the warm hospitality provided by our Ladies and Gentlemen. Our Ladies and Gentlemen always go extra mile to create Ritz-Carlton guests for life by delivering only the highest standards of service to each and every guest. Rest assured your warm comments have been shared with Eddie, Jasmine, JK, Tim and the chef of Ozone.

We hope to have the pleasure of welcoming you back for more celebrations soon.

Yours Sincerely,
Pierre Perusset
General Manager
The Ritz-Carlton, Hong Kong

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1週前

這是我一生入面其中一個最難忘的餐廳體驗。特別需要感謝 Wini, John, Jason所體供的貼心招待。他們由餐前介紹Olive Oil 到前菜, 正餐, 甜品, 餐酒都一絲不苟, 令我及朋友都清楚知道每道菜的特別之處及需要留意的細節, 能夠仔細了解每個細節, 足以証明餐廳對員工培訓及對食物皊要求有多高, 這正是令我喜出望之處。

另外也不得不提andy 及 kenneth, 他們細心的服務令我們有賓至如歸的感覺。總括而言這是一個極佳的體驗。

忘了說, 這餐廳的名字叫做 Tosca。我誠意推薦。

住宿日期: 2021年7月
旅程類型: 好友出遊
感謝 V2333EPalvinl
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。
Pierre P,香港麗思卡爾頓酒店 的 General Manager,回應了這篇評論1週前 已回應
Google 翻譯

Dear V2333EPalvinl,

Thank you very much for your kind review.

It is wonderful to hear that you had one of the most unforgettable dining experiences at Tosca di Angelo. It is also our pleasure to learn that our Ladies and Gentlemen provided professional and attentive service to you throughout your dining experience. At The Ritz-Carlton, Hong Kong, our Ladies and Gentlemen always strive for excellence and deliver the highest standards of service to our valuable guests. Rest assured your kind words have been shared with Andy, Kenneth, Wini, John and Jason.

We hope to have the pleasure of serving you again soon.

Yours Sincerely,
Pierre Perusset
General Manager
The Ritz-Carlton, Hong Kong

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