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1週前 透過行動裝置

因為疫情及限聚令關係,特意book酒店房内慶祝好友生日。check in日子是平日,人流不會很多,很快可以上房。酒店員工有禮。

住宿日期: 2021年4月
旅程類型: 好友出遊
感謝 TRACY729
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。
W Hong Kong,香港W酒店 的 Other,回應了這篇評論6 天前評論 已回應
Google 翻譯

Hello TRACY729,

Creating an amazing birthday experience for you is exactly what the team had in mind, thank you for sharing your feedback with the TripAdvisor community. Our talent continue to serve our guests with a true Whatever/Whenever mindset and rest assured, each single one will receive the recognition they deserve for looking after you so well.
Hope you will plan another staycation or dining experience here soon!

Best wishes,
Besjon Vokshi
Director of Rooms
W Hong Kong
Besjon.vokshi@whotels.com

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
1週前

Staycation的我有點失望,事前聯絡酒店配合,望拍攝順利,可傳至外國家人和朋友分享。之前 Francis電聯絡,辛苦他,可能工作太繁忙,末能跟進!但今次有點失望,酒店應注意環境各方面等,有待改善。
謝謝酒店禮遇,員工們款待,但今次只有-張相和大家分享。
值得介紹(星賢中菜館)可再enall,家人回港必到嘗試。
18/04/2021(日)
Christine

住宿日期: 2021年4月
旅程類型: 好友出遊
感謝 Christine T
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。
W Hong Kong,香港W酒店 的 Other,回應了這篇評論6 天前評論 已回應
Google 翻譯

Hello Christine T,

Thank you for your constructive feedback. We are so glad to hear that you were impressed with our service, Sing Yin Cantonese dining. My apologies for the room condition issue that have happened in the room. Your feedback has been passed to our related team and we will be sure to look into it accordingly – thank you very much for sharing this feedback. We will continue to strive to provide better W Experience and thank you again for your genuine review, we hope we can welcome you again soon.

Best wishes,
Besjon Vokshi
Director of Rooms
W Hong Kong
Besjon.vokshi@whotels.com

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
2 週前評論 透過行動裝置

再次到訪W hotel,今次想特別讚下為我地個檯提供服務的小姐,Joey。非常有禮貌,服務也很到位同埋及時。另外,今次係見到官網出左優惠voucher於是又買左dinner buffet,大家也可以試下有無優惠,都幾抵食。

住宿日期: 2021年4月
旅程類型: 家庭旅行
感謝 Feiqutoudong
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。
W Hong Kong,香港W酒店 的 Other,回應了這篇評論1週前 已回應
Google 翻譯

Hello Feiqutoudong,

Creating a wonderful dining experience for you is exactly what the team had in mind, thank you for sharing your feedback with the TripAdvisor community. The talent mentioned continue to serve our guests with a true Whatever/Whenever mindset and rest assured, each single one will receive the recognition they deserve for looking after you so well.
Hope you will plan another staycation or dining experience here soon!

Best wishes,
Besjon Vokshi
Director of Rooms
W Hong Kong
Besjon.vokshi@whotels.com

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
2 週前評論

再次來到W HONG KONG,先謝謝w hotels的朋友FRANCIS,MARCO,ROGER和DEEPAK RANA,今次結婚紀念的整過流程,完美進行。今次入住的房間是EWOW,由於這隻房間非常緊張,全酒店只有一間,我在兩個月前已經訂了,餐飲方面,他們為做了一些我太太喜愛的食品,接著在進餐的時候,酒店職員把房間瞬間佈置,讓我們回去的時候有一份驚喜。早前我安排的花,也放了在餐枱上,所有時間都計算得剛剛好。所以我的選擇是對的,謝謝W Hong Kong 。

住宿日期: 2020年12月
旅程類型: 浪漫雙人遊
感謝 anson1314
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。
W Hong Kong,香港W酒店 的 Other,回應了這篇評論1週前 已回應
Google 翻譯

Hello anson1314,

Creating a fabulous celebration experience for you is exactly what the team had in mind, thank you for sharing your feedback with the TripAdvisor community. The talents mentioned continue to serve our guests with a true Whatever/Whenever mindset and rest assured, each single one will receive the recognition they deserve for looking after you so well.
Hope you will plan another staycation or dining experience here soon!

Best wishes,
Besjon Vokshi
Director of Rooms
W Hong Kong
Besjon.vokshi@whotels.com

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
3 週前評論 透過行動裝置

喜歡住套房的我,今次選了酒店的食住package,包括雙人自助晚餐(約兩小時)和早餐,還有$500餐飲消費額

首先要讚樓層升降機的位置,設計風格漂亮,有外國feel

套房在每一樓層只有一間,這套房是望海景的。房間整體滿意,特別喜歡梳洗間有兩道敞門出入,一道連接房,一道連接玄關位出廳;還有睡房也有兩道敞門出入,令空間感充裕

酒店位置優越,鄰近港鐵九龍站,又有大型商場圓方

酒店畢竟有13年歷史,木地板都有歲月的痕跡,黑色布藝沙發也有脫線和被坐到有少許凹咗的情況

最後,要讚酒店各職級員工的服務態度好(入住期間遇到的職員),親切有禮,令人有賓至如歸之感

住宿日期: 2021年4月
感謝 friendychan
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。
W Hong Kong,香港W酒店 的 Other,回應了這篇評論1週前 已回應
Google 翻譯

Hello friendychan,

Thank you for your detailed feedback. We are so glad to hear that you were impressed with our service, spacious and stylish design of room and convenient location. My apologies for the aging flooring and sofa issue that have happened in the room. Your feedback has been passed to our relevant team and we will be look into the issue accordingly – thank you very much for sharing this feedback. We will continue to strive to provide better W Experience and thank you again for your genuine review, we hope we can welcome you again soon.

Best wishes,
Besjon Vokshi
Director of Rooms
W Hong Kong
Besjon.vokshi@whotels.com

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
3 週前評論 透過行動裝置

第一次黎W Hotel Staycation, 環境唔錯,去到check in, 好感謝前台Jackie 服務態度好好,仲幫我在房間安排一些小驚喜俾我仔仔,而且仲好詳細咁介紹酒店既設施,房間好大,今次真係一次好好既體驗,有機會下次會再來!

住宿日期: 2021年4月
旅程類型: 家庭旅行
1  感謝 Kevinli0508
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。
W Hong Kong,香港W酒店 的 Other,回應了這篇評論1週前 已回應
Google 翻譯

Hello Kevinli0508,

Creating a fabulous experience for you and your family is exactly what the team had in mind, thank you for sharing your feedback with the TripAdvisor community. The talent mentioned continue to serve our guests with a true Whatever/Whenever mindset and rest assured, each single one will receive the recognition they deserve for looking after you so well.
Hope you will plan another staycation or dining experience here soon!

Best wishes,
Besjon Vokshi
Director of Rooms
W Hong Kong
Besjon.vokshi@whotels.com

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
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