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肯尼亞凱富酒店
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1 - 6 則評論,共 219
此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
評論過2015年10月27日

入住了一晚。单身女性,晚间抵达。当我到达的时候心里还没有底。这里干净,简单。结果发现这里的地点特别适合探索内罗毕市中心。员工很棒。

感謝 Nadina Y
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.ca 查看原文
kchensuites,肯尼亞凱富酒店 的 General Manager,回應了這篇評論2016年1月19日 已回應
Google 翻譯

We thank you for sharing your real experience during your stay with us.

We always assure you of our best hospitality services and wish to host you time and again whenever in the city of Nairobi.

We also take this opportunity to wish you a prosperous 2016.

John Kiriama
General Manager

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此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
評論過2015年6月24日

超爛的酒店,綠色網Cleantrip更爛。酒店就是吸毒窩點,從大堂看外面的扒手和起鬨者一覽無餘。對單身男性來說都不安全,更不用說對家庭旅行者。不理解為什麼Cleantrip推薦這種酒店。盡職調查哪兒去了。我打電話給他們,等了1小時22分鐘。他們拒絕退錢,就想電話解決。

與 Cleartrip 合作收集的評論
感謝 tirupp2015
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
kchensuites,肯尼亞凱富酒店 的 General Manager,回應了這篇評論2015年6月29日 已回應
Google 翻譯

In strongest terms we do not agree with the comments in this review. We don’t traffic in drugs this is a criminal offence actionable in a Court Of Law with clear evidence and proof as is required and procedural. Otherwise the allegations are defamatory and liberious.
You just checked in and barely after 20 minutes, you were picked by your friends whereby you said that you were going to stay with them. Such short duration could not allow you to collect data about the drugs and brothels. This is purely malicious and in bad faith.
Our hotel is in the best location in Nairobi and directly opposite Central Police Station. There is a footbridge which starts from our hotel entrance and ends at the police station, implying that all patrolling police officers starting and finishing their shift have to pass through the footbridge and they are all armed. In actual sense there is always a high police traffic presence outside our hotel, besides that in our ground floor then is a section leased to a bank which is secured by armed security 24/7. Under such a circumstance there is no mugging that can take place outside our hotel.
We are in most safe and secured place in the Central Business District.
Our booking conditions and refund policy is in line with other hotels and applicable to the latter.

John Kiriama
General Manager

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此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
評論過2015年6月9日

房间还行就是维护不算太好,房间里的卫生间有一股味道。食物糟糕,在我的饭里有一片塑料,另外晚餐等了2个小时,早餐油腻,餐厅工作人员不专业,我不会再来了。

感謝 MissKubeka
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
kchensuites,肯尼亞凱富酒店 的 General Manager,回應了這篇評論2015年6月22日 已回應
Google 翻譯

Thank you for your comment regarding your stay with us.
You actually stayed at Kenya Comfort Hotel Suites in Milimani and not Kenya Comfort Hotel in the City Centre.
About the smell from the room, you could have requested for a room change to allow the problem to be diagnosed and fixed.
Waiting for food for 2 hours looks like thrown overboard because surely on normal circumstances this is slightly not practical as we run an open kitchen where you can even stand over and raise an immediate complaint.
Coupled with all these issues then definitely breakfast will be an issue this being sub-consciousness needless to say.
To help us serve you better, we kindly request you to raise the matters as they arise.
At the Kili Fair in Moshi Tanzania, you brought up the same concerns which you were assured that they will be addressed to accordingly and in depth.
We are sorry for any level of discomfort you were subjected to.
We thank you for sharing the same and hope to see you again.

John Kiriama,
General Manager

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此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
評論過2015年2月12日

这家酒店要价有些高,房间不是很大,电视只有少数几个台,方便但对于那些乘坐班车到Tanzania的不是很好。酒店在Nairobi大学几十米外,如果你迷路了至少可以用大学做地标找到方向。

感謝 Robinson J
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
kchensuites,肯尼亞凱富酒店 的 General Manager,回應了這篇評論2015年4月9日 已回應
Google 翻譯

Thank you for your review
The rates are fairly reasonable as they are inclusive of all taxes and more other variable and fixed costs.
About the TV channels there has been an issue between the regulatory authority and the service providers regarding digital migration which has now been sorted out and as such there are enough of channels to spice your bouquet of entertainment.
Thank you for your observations.

John Kiriama
G.M

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此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
評論過2015年1月1日

優越的地理位置(咖啡館,超市,旅遊景點,往返坦桑尼亞的交通),友好的工作人員,清潔的,酷酷的,感覺安全的房間,有網絡,廁所和熱水淋浴。沒想到的福利是桑拿浴還有餐廳里很好的陽台。睡眠很輕的人可能會想要一個不臨街的房間,

感謝 Cheeriop
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.fi 查看原文
kchensuites,肯尼亞凱富酒店 的 General Manager,回應了這篇評論2015年1月17日 已回應
Google 翻譯

Thank you for posting a review regarding your experience during your stay with us.

Inspite of the challenges within the hospitality industry, we strive and try as much as possible to exceed our guests expectations.

We thank you very much for your compliments and further assure you of our best hospitality.



JOHN KIRIAMA
General Manager
Kenya Comfort Hotels

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此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
評論過2014年11月8日 透過行動裝置

我在這家酒店住過三次了。酒店價位對中等收入的人來說很實惠。酒店乾淨,店員也不錯,夜間熱水持續供應。不過我建議他們應該讓訪客在夜裡11點之前離開。

感謝 Godwin M
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
kchensuites,肯尼亞凱富酒店 的 General Manager,回應了這篇評論2014年12月5日 已回應
Google 翻譯

Thank you very much for sharing your experience regarding your stay with us.
We are much humbled with your review and do promise that always our motto is to keep on sharpening the quality of our service notwithstanding the very many challenges in the hospitality sector.
Your reviews help us to move a step further.
We run a 24 hour duty manager service who is always in hand to help our guests.
Check out up to 11.00am with a prior approval from the duty manager is allowed. You need to arrange earlier for the same.
We once again thank you for your review.
John Kiriama
G.M

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