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鄰近飯店
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Conrad
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首爾皇家飯店(首爾)
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歐雲酒店(首爾)
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1 - 6 則評論,共 1,293
此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
2 週前評論 透過行動裝置

首爾超棒的酒店之一,位於漂亮的商務中心現代大樓上,酒店在28-41層,有一個很大的泳池,還有個spa中心。酒店的客房服務非常特別,房間現代、漂亮、寬敞、乾淨,景色很美。自助早餐種類多樣、很有特色,我推薦來首爾的朋友都來試試這家酒店。

感謝 tareq_alomairi
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
jameslee03569,喜来登首尔多客福城市酒店 的 General Manager,回應了這篇評論1週前 已回應
Google 翻譯

Dear. tareq_alomairi,

Warm greetings from Sheraton Seoul D Cube City Hotel.

On behalf of all our team members, I want to take a moment to thank you for selecting Sheraton Seoul D Cube City Hotel, and for giving us the privilege of being of service during your recent stay.
We sincerely appreciate your wonderful feedback of your stay, as it is always delightful to see the feedback which assists us greatly in monitoring our services and facilities. Furthermore, we are extremely pleased to learn that you have enjoyed the service of our warm and professional associates.

Sheraton Seoul D Cube City Hotel will continually aim to be the preferred choice for both business and leisure travelers in Seoul by providing outstanding service and exceeding guests’ expectations.

Thank you.

Best regards,
James Lee

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此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
2018年6月20日 透過行動裝置

我在福建開會,在這家酒店住了三個晚上,這裡有從機場來接我們的豪華車,附近的餐館選擇也十分多樣,還有相當不錯的超級市場,到街上去以及去附近的主要街區都非常的方便,房間很大,乾淨無比,能夠看到美麗的風景,我住在萬豪酒店,以相同的價格來講,萬豪酒店的選擇更多一些,附近的餐館以及商場也更多一些,但是喜來登酒店的房間尺寸上要比萬豪酒店要大,喜來登酒店房間裏面有雙人床,一張床可以同時容納兩個人,所以很適合帶小孩的家庭住宿。

感謝 LuLu_HK
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
jameslee03569,喜来登首尔多客福城市酒店 的 General Manager,回應了這篇評論2018年6月21日 已回應
Google 翻譯

Dear LuLu_HK,

Thank you very much for staying with us at Sheraton Seoul D Cube City Hotel, and leaving us with your constructive feedback, which is truly appreciated.

All our guests feedback are always welcome, as it gives us a great opportunity to get to know our guests better, and continuously improve our products and services.

Your comments have been shared with all our team members, and we will work towards providing most exceptional experience for all our guests.

We look forward to welcoming you again in the near future!

James Lee
General Manager

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此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
2018年5月25日 透過行動裝置

房間很熱,但是空調沒有打開。我向前台值班的工作人員反映了這個問題,但是他說他不知道該做什麼。我覺得這種服務態度肯定得改。他們應該做些什麼,至少可以假裝去修理一下吧。就這樣,我們回到了歐洲,今年七月我準備再來韓國。但是我想我不會再住這家酒店了。

感謝 BelleGrayson
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
jameslee03569,喜来登首尔多客福城市酒店 的 General Manager,回應了這篇評論2018年5月29日 已回應
Google 翻譯

Dear BelleGrayson,

Thank you for your resent stay and we truly appreciate you taking the time to share your feedback on TripAdvisor.
However, I am sorry to read that the experience was not up to the guest's satisfaction. I will share your feedback with director of room manager and chief engineer to improve our service and facility.
Once again, we highly appreciate you for the valuable review on Trip advisor and we will do our utmost to enhance the quality of our hotel experience for next visit.

Warm regards

James Lee
General manager

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此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
2018年3月31日 透過行動裝置

我因為普通出差而住在這裏。通常,房間都會十分乾淨舒適。但我3月10日住這裏的時候,地毯不是一般的臟,簡直是讓人噁心了。地毯怎麼都不該臟成這個樣子!我向員工反映了問題。但是,在清潔之前,它為什麼會變的如此糟糕?

感謝 charles g
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.ca 查看原文
jameslee03569,喜来登首尔多客福城市酒店 的 General Manager,回應了這篇評論2018年4月1日 已回應
Google 翻譯

Dear charles g,

Greetings from Sheraton Seoul D Cube City Hotel.

We appreciate for staying with us and thank you very much for your feedback on survey.

First of all, I would like to sincerely apologize for your unpleasant experience this time. Although we all strive to achieve the highest level of quality services and continually works towards providing exceptional experiences to all our guests, however, it seems that our service this time was not met up to your expectation.
Regards on cleanliness of Carpet in the room, we had to maintain well as it is very first priority of room feature which is really important for guests, but it makes you disappointed and unpleasant. We brought up this issue to management for intensive discussion and ensure that keep it as well maintained.

Dear charles g, I understand that our late apologies and efforts will not make up for the inconvenience, however, I hope you can give us an opportunity in the near future of welcoming you back when we will do our utmost to restore your faith in Sheraton Seoul D Cube City Hotel. If you have further feedback regarding to your stay, please let me know at any time. Also, if your travels bring you back to Seoul, please do contact me directly so I can take an exceptional care of your stay.

Thank you.

James Lee
General Manager

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此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
2018年2月9日

我和朋友一起來首爾度幾天假,我的朋友推薦我住在喜來登酒店。首先這個位置很好,因為我的朋友住在sindorim。其次,房間非常乾淨,床也很舒適,風景也很美。如果我再來首爾的話,我還會選擇住在這家酒店的。

感謝 yugyeonghun
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.co.kr 查看原文
jameslee03569,喜来登首尔多客福城市酒店 的 General Manager,回應了這篇評論2018年2月11日 已回應
Google 翻譯

Dear. yugyeonghun,

Thank you very much for recent stay with Sheraton Seoul D Cube City Hotel.

All our guests feedback are always welcome, as it gives us a great opportunity to provide better guest's experience, and continuously improve our products and services.

I appreciate for your great comment towards our hotel and we look forward to welcoming you again in the near future.

Best regards,
James Lee
General Manager

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