Dear valued guest,
Thank you for your detailed feedback regarding your recent stay at Le Royal Meridien Abu Dhabi. One of the major purposes of on-line reviews is to highlight areas of improvement and your feedback is very relevant to improve our services.
I would like to offer my sincerest apologies that the service you received on this occasion was not up to our usual standards and that you were disappointed that your stay was not as pleasurable this time around. I have instantly addressed the matter of your concern with the respective head of department and corrective actions have been taken to avoid the reoccurrence in the future.
I am grateful for your support with regards to this as it is only through valuable feedback such as yours that we are able to continuously improve our standards.
I do hope that I may have the opportunity to welcome you back to Le Royal Meridien Abu Dhabi in the near future.
spg 白金會員 昇級 皇家套房，（比基礎套房高一個級別），因為歷史原因，硬件不如中國的好，洗澡水很慢。配備小廚房，有微波爐。
Dear Valued Guest,
Thank you for taking the time to write a review regarding your stay at the Le Royal Meridien Abu Dhabi! One of the major purposes of on-line reviews is to highlight areas of improvement and your feedback is very relevant to improve our services
At Le Royal Meridien Abu Dhabi, we pride ourselves on giving our 100% every day to ensure that our guests’ needs are being met. I know that we have let you down at some areas of our service, and for that I am very sorry.
I am concerned that you have left the property with a negative impression and would be pleased to have the opportunity to reverse this. Should you wish to come back to Le Royal Meridien Abu Dhabi in the near future, please let me know and we will ensure to provide you our best hospitality.
Thank you for taking the time to share your experience with us. It is great to hear that you will be staying with us longer and that you are happy with our service and facilities.
I will be sure to pass on your compliments to Durai Raj and the rest of the team.
Dear Mr. Drebro,
Greetings from Le Royal Meridien Abu Dhabi!
Thank you for the wonderful review, we are so honoured to be considered as your home.
Your generous comments will certainly be shared with the team especially to those you have personally mentioned.
We are all looking forward to welcoming you back.