Dear Prue A,
Warm greetings from Grand Hyatt Amman and thank you for taking the time to write this review.
We are pleased to know that you enjoyed the buffet, complements will be sent to the Chaf, and we are glad that the rooms were to your comfort.
We would like to apologize for not filling out your expectations or any inconvenience that may have been caused in regard to the shampoo and soap, please be sure to know our staff are more than happy to help with such issues you may face and will be more than happy to provide you with any amenities you may be missing, as they are available 24/7, to assist directly at the point of the issue.
We hope that our friendly staff and other facilities did however compensate.
Your feedback is important to us and will be taken into consideration.
Our apologizes again and we hope to have the opportunity of welcoming you back on your next visits.
It is always a pleasure to have the feedback and comments of our most esteem guests, we highly value your input and comments.
We are happy to hear that our friendly staff were welcoming and could be helpful enough during your visit and that our location was convenient for your safe travels and exploring.
Thank you for taking the time to write this review and for grating us a five star rating.
Looking forward to welcoming you back for many more visits.
是我們到約旦的第一站酒店。酒店是開始遊覽這個國家跟安曼的理想住宿之地，離市中心不遠，位處現代安曼的正中心（距離彩虹街很近）。 雖然是個市區酒店，但是並沒有給人匆忙的感覺。酒店幫我們叫了一輛車載我們遊覽整個國家（從安曼途經迪拉姆 (WadiRum)，佩特拉（Petr）以及到死海）。新開的意大利餐廳值得一試，我們點了薩拉跟燴飯（risotto），味道很棒。酒店房間很寬敞，酒店人員在客人需要的時候，也一直挺幫忙的。早餐是很豐盛的自助餐，如果想避開商務客人，保持度假心情的話，可以晚點去吃早餐。
Dear Sumeer M,
Warm greetings form Grand Hyatt Amman and thank you for taking the time to write this review and for granting us a 4 star ratting.
We are very pleased to hear that Grand Hyatt Amman was your first stop in Jordan and that is was a pleasant one. In regard to the central location friendly staff and your satisfaction with our breakfast buffet, we will be sure to pass your kind words on to the team and we are always glad to be of service.
Looking forward to welcoming you back on your next visits and hope to always remain your first choice of stay.
Warm greetings from Grand Hyatt Amman.
It was indeed our pleasure to have had you stay with us. We are very pleased to hear that you were happy with the service provided by our friendly staff and that our facilities were up to your standards and above all that you felt comfortable during you stay with us. our guests comfort & satisfaction is of the up most importance.
Looking Forward to welcoming you back on your next visit.
Thank you for leaving us a review on TripAdvisor!
I am glad to read that you have enjoyed breakfast, Room Service as well as our fast internet.
Many thanks for your recommendation and we hope to get the chance to welcome you back at Grand Hyatt Amman.