Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us
Thanks for choosing Crowne Plaza Hotel Eilat for your lodging needs and for taking the time to share your experience with us.
It's quite frustrating to learn that we did not live up to your expectations because of the condition of our property and in-room facilities. Also, I understand that you had issues with our bathroom. Our hotel is committed to providing our guests with the highest quality services and facilities and I am sorry for letting you feel otherwise. As IHG wants to make your every stay flawless, your thoughts are taken into account and are shared with our maintenance team to be used as a reference to better your next experience with us. I am confident that necessary steps will be made to avoid the same inconvenience in the future.
On the upside, I'm happy to learn that our location and service of our staff met your standards. Also, I recognize that you enjoyed the breakfast that we served. I've shared your compliments with the team and have been acknowledged by the hotel management.
Again, thank you for staying with us and we hope to offer you a more pleasant experience upon your return, Marc1234!
All the best,
Thank you for your stay and for taking the time to share your experience with us. It is great to see the high rating you gave to our staff service. However, I regret to read that you are not fully impressed with your room accommodation. We appreciate your comments on the aspects of the room that need updating and rest assured, this will be shared with management to determine the areas that will benefit from additional attention.
We value you as our guest and sincerely hope to get another chance to give you a more pleasurable stay should you be in the area again.