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鄰近飯店
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1 - 6 則評論,共 627
昨天

房間乾淨,夠大,不會覺得擠迫,有陽台可以望向大海自助早餐多選擇,且味道不錯,酒店有無邊際游泳、spa供住客使用,是非常不錯的住宿選擇

住宿日期: 2019年10月
旅程類型: 好友出遊
感謝 Claris00
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。
昨天

雖然離市區有點遠,但搭grab都係30蚊左右,早餐好好食,環境好靚, 房間望到海景。酒店服務好好,工作人員非常友善

住宿日期: 2019年10月
旅程類型: 好友出遊
感謝 appoint96
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。
1週前

我們入住3晚,check-in時沒有提供迎賓飲料,check out時看到有其他客人有迎賓飲料,迎賓水果也只提供1天,入住當天很多房間設備是壞掉,很多櫃子門無法關上,垃圾桶無法開啟,第2天外出後約下午2點40分回房,房間並沒有整理(我在門上有掛上"請整理房間"的牌子),房間介紹每天提供4瓶水,入住時只提供2瓶,喝了冰箱內的1瓶水,在沒有任何標價時喝了冰箱的1瓶水,退房需補費用,到私人沙灘時,服務生詢問是否需要飲料,我點了1顆椰子,可能我誤會以為這是5星級飯店的服務,在離開時也是需補費用;優點是床很好睡,窗戶面海,早餐補菜速度快,有接駁車到芽莊市區及沙灘;整體而言,並沒有5星級飯店的服務,甚至在越南其他地區3星或4星級服務更好,更親切

住宿日期: 2019年10月
旅程類型: 浪漫雙人遊
感謝 happy7251
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。
RoyalBeachBotonBlue,Royal Beach Boton Blue Hotel & Spa 的 Người quản lý,回應了這篇評論1週前 已回應
Google 翻譯

Dear guest,

Thank you for choosing Royal Beach Boton Blue Hotel & Spa for your stay during your vacation in Nha Trang. Thank you also for your constructive feedback, we appreciate all reviews and use these to improve our services. We are deeply regretted to hear about the inconveniences that you had while you were staying with us. But, welcome drink and welcome fruit is served for the first time upon arrival. In addition, we provide 2 bottles of complimentary water every day, other orders are charged.
Once again our apologies for misunderstanding you , as an organization we appreciate and understand that every guest has different requirements and at times we fail to make everyone happy, which occurs across all industries. We do hope that in spite of this stay dissatisfaction being not up to the mark we get, we would have you stay with us again to show you the better sides of Boton Blue Hotel & Spa and bring you a memorable stay for the right reasons.

Best Regards,
Royal Beach Boton Blue Hotel & Spa

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1週前

泳池太棒了,頂樓的sky club很適合單身人士,很多漂亮小姐姐,酒店人員很有禮貌,還有城際通勤免費巴士,非常舒適的體驗,推薦!!

感謝 Rongyt
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為中文,源自www.cn.tripadvisor.com 查看原文
RoyalBeachBotonBlue,Royal Beach Boton Blue Hotel & Spa 的 Người quản lý,回應了這篇評論1週前 已回應
Google 翻譯

Dear guest,
Thank you very much for your kind mention of our hotel and recognition of our value. Thank you also for sharing your experience here for others to read. We are very delighted to read that you enjoyed our services regarding the infinity pool, Diamond Sky Lounge and our helpful staff.
We will share your feedback with our team to ensure that we exceed all our guest's expectations on service and experience. We hope that Royal Beach Boton Blue Hotel & Spa will have the honor of welcoming you back in the near future.
Best Regards,
Royal Beach Boton Blue Hotel & Spa

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1週前

房間乾淨舒服有陽台、海景非常的漂亮,飯店設備完全,skybar還有游泳池,早餐多元好吃而且有超大的海景,很適合放鬆的旅行!

住宿日期: 2019年10月
旅程類型: 浪漫雙人遊
感謝 LiLiHsu0109
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。
RoyalBeachBotonBlue,Royal Beach Boton Blue Hotel & Spa 的 Người quản lý,回應了這篇評論1週前 已回應
Google 翻譯

Dear guest,

Warmest greetings from Royal Beach Boton Blue Hotel & Spa!

It’s a real pleasure to see that you truly enjoyed your stay with us and we really appreciate your great review. We are happy to read that you enjoyed our spacious room, our infinity pool and our service. This is precisely the service standard we aim to deliver at Royal Beach Boton Blue Hotel & Spa.

We hope that Royal Beach Boton Blue Hotel & Spa will have the honor of welcoming you back in the near future.

Best Regards,
Royal Beach Boton Blue Hotel & Spa

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1週前

住了5天左右。服務還不錯。。但除了我們每天留言說讓換床單沒人換其他都還好。。水果只有一天送了。。。衛生和前台接待都還不錯。。。

感謝 11Xning
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為中文,源自www.cn.tripadvisor.com 查看原文
RoyalBeachBotonBlue,Royal Beach Boton Blue Hotel & Spa 的 Người quản lý,回應了這篇評論1週前 已回應
Google 翻譯

Dear Guest,

Warmest greetings from Royal Beach Boton Blue Hotel & Spa!
Thank you also for your constructive feedback, we appreciate all reviews and use these to improve our services. We appreciate your attention to details the issues that you were mentioned, but welcome fruit is set to welcome guests on their first day of arrival in our hotel. We were aslo pleased to read you liked our service. Once again, thank you for staying at Royal Beach Boton Blue Hotel & Spa and we hope that you will consider us for your next trip!

Best Regards,
Royal Beach Boton Blue Hotel & Spa!

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